Manager Service

**** ********* ****

Apt # ****

Dublin

C.A. ****8

Email:

*********@*******.***

Ph.- +1-916-***-****

Profile:

Ravi Kumar

A matured Hospitality Industry professional from the service industry with an excellent blend of PR, man management skills and a strong belief in nurturing one’s career through innovative ideas to achieve the targets in a highly competitive market. Objective:

To be associated with a professionally managed organization providing opportunities to extract my potential and offer career growth and with my innovative sales and

"people" skills with in depth knowledge of operations as a member of a creative team. Academics:

12th Standard from Central Board of Secondary Education, Delhi, India. Underwent in FOOD HYGINE OFFICER’S COURCE in Singapore in 30th May 2001 Underwent in WORKPLACE LITERACY (SPEAKING) COURCE in Singapore under SINGAPORE WORKFORCE SKILL QUALIFICATIONS.

Underwent in WORKPLACE LITERACY (LISTENING) COURCE in Singapore under SINGAPORE WORKFORCE SKILL QUALIFICATIONS.

Underwent in WORKPLACE LITERACY (READING) COURCE in Singapore under SINGAPORE WORKFORCE SKILL QUALIFICATIONS.

Underwent in WORKPLACE LITERACY (WRITING) COURCE in Singapore under SINGAPORE WORKFORCE SKILL QUALIFICATIONS.

Underwent in WORKPLACE NUMERACY COURCE (LEVEL 4) in Singapore. Summary of Experience

May 2017 Till date

:Working as Operation Manager in ‘AMBER INDIA RESTAURANT’, Los Altos, Mountain View, CA

June 2011 to September 2015

: Worked as Restaurant Manager in Park Balluchi Restaurant, (Singapore) September 2007 to May 2011:

: Worked as a Restaurant & Bar Manager in Harry’s Bar. (Singapore) September 2000 to August 2007 :

: Worked as Assistant Restaurant Manager in Moti Mahal Restaurant

(Singapore)

April 1996 to August 2000:

: Worked as Steward at Inter Continental Hotel, New Delhi. June 1994 to March 1996

: Complete Apprentice in F&B service from Hilton Hotel, New Delhi, India March 1991 to May 1994

: Worked as a trainee steward in Holiday Inn Crown Plaza, New Delhi, India Training & Seminar:

● Underwent an intensive training program on food & beverage up selling for 10 weeks at Hilton Hotel, New Delhi.

● Underwent a training program “Commitment to Excellence” for brand Equity for 4 months.

Job Responsibility:-

● Managing day to day operations and selling the place.

● Responsible for direct selling and marketing the facilities.

● Meeting all budget goals, monitor budget to control expenses.

● Preparing profit and loss statement - monthly

● Managing & developing businesses from Industrial sector.

● Handling guest complaints & emergencies.

● Creating innovative marketing strategies to further business interests.

● Analyzing the various promotional activities followed by the competition. Participated in a various highly skilled training programs for excellence in service delivery.

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