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Customer Service Sales

Location:
Rawdat Al Khail, Qatar
Posted:
July 11, 2019

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Resume:

Page * of *

Renato Jubasan Bernardo

Abu Hamour Doha, Qatar

Mobile no.: +974-********

Email address: ************@*****.***

Visa: Family Visit Visa with NOC

PERSONAL BACKGROUND

Birthday : March 18, 1980

Civil Status : Married

Nationality : Filipino

Height : 5’7”

Weight : 74kg

EDUCATIONAL ATTAINMENT

AMA Computer College (ACLC)

Bachelor of Science in Computer Programming

Two Year Computer Design and Programming

June 1999

WORK EXPERIENCE

Al-Watania Poultry Company

Saudi Arabia

March 22, 2016 – April 21, 2019

Position: Salesman/Merchandiser

Duties and Responsibilities

3yrs. working experience

Responsible to achieve the monthly/quarterly sales plan and target.

Evaluate and review performance on weekly/monthly basis.

Prospecting for new customers in assigned region.

Plain weekly/daily visits to the customers.

Follow up the customer’s requirements. (enquiries, orders & complaints)

Develop and maintain good public relations with customers.

Negotiate and finalize sales orders with customers.

Responsible for collecting outstanding payments on a daily/weekly/monthly basis.

Responsible for the company cooler in the trade in his route, and to follow up to avoid expire issues and cooler integrity and function.

Responsible for the stock of finished goods, and to follow up with customers.

Report regularly on all trade problems, such as closer of outlets, cooler and expire related issues.

Salesman should merchandise the sales goods at prominent location. Page 2 of 2

Almarai Company

Saudi Arabia

February 24, 2013 to April 25, 2015

Position: Salesman

Duties and Responsibilities

2yrs-2months working experience.

Efficiently display the entire range of products in the market to ensure maximum visibility & freshness through the use of FIFO by which Almarai will optimize existing shop space.

Rotate products from shelf and back room to minimize wastage & improve margin by following product replacement policy.

Place POS material to achieve optimium visibility and ensure market dominance

Maintain neat and orderly assigned storage areas within the trade

Establish and maintain cordial and professional relationships with customer, colleagues and trade staff

Ensure to collect all the empty crates or baskets from all shops immediately after each sales call.

Efficiently displaying the entire range of products in the market place with the help of Almarai Merchandising Standard.

Maintaining product quality and freshness by adhering to Correct Product Handling, and Product Replacement Policy.

Providing Almarai customers, consumers with the best standard of customer service by identifying their needs and practicing activities that satisfy their needs.

Maintaining neat and orderly assigned storage, display areas within the trade by removing all used baskets, cases and empty trays.

Assisting salesmen in delivering products to the stores as required

Projecting a positive company image by maintaining high standards of sales ethics and monitoring his performance while in the market and company premises Pizza Hut Inc.

SM Manila, Philippines

March 12, 2010-April 12, 2012

Position: Team Member

Duties and Responsibilities

Doing line check of products

Checking the label and expiry of the products

Making sure there are no expired products

Checking a good quality product before serving to the customer

Providing assistance in the operations of the store

Performing cashiering, reservation and other customer task

Providing excellent customer service and give sweet delightful moments to every customer



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