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**** ******** ******, ******, ** ***** 507-***-**** ac9ssm@r.postjobfree.com
Outstanding Personal Assistant driven to provide excellent support to busy business professionals with little guidance. Detail-oriented professional capable of performing with high degree of accuracy. Expert in Office 365, invoicing and effective schedule coordination. Customer service-focused
Marketing and advertising
Exceptional oral and written communication
skills
Personable
Resourceful
Accurate and detailed
Independent worker
Proper phone etiquette
Business writing
Screens calls properly
Property Manager, 05/2003 to 08/2013
Oaks Properties, LLC – Edina, MN
Managed operations and leasing of upscale community of nearly 114 executive apartment homes Maximized rental income while minimizing expenses through effective planning and control Maintained constant balance and accounting of property petty cash account Analyzed and evaluated monthly and quarterly financial statements Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements
Introduced and monitored effective lease renewal programs to maintain high occupancy rates Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs Kept meticulous records of all correspondence between management and tenants Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes
Developed annual operating budgets and forecasts, as well as sales and marketing plans Communicated effectively with owners, residents and on-site associates Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments
Carefully screened tenancy applicants, pulling background investigations, credit reports and past rental P S
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history
Directed collection of more than $140,000 in monthly income with consistently high payment rates Directed sales and marketing plans to maximize rental income and increase occupancy rates Associate of Arts: Cosmetology, 1981
Model College of Hair Design - Saint Cloud, MN
High School Diploma: Cosmetology, 1979
Dawson-Boyd High School - Dawson, MN
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