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Personal Assistant Customer Service

Location:
Madison, MN, 56256
Posted:
July 11, 2019

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Resume:

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**** ******** ******, ******, ** ***** 507-***-**** ac9ssm@r.postjobfree.com

Outstanding Personal Assistant driven to provide excellent support to busy business professionals with little guidance. Detail-oriented professional capable of performing with high degree of accuracy. Expert in Office 365, invoicing and effective schedule coordination. Customer service-focused

Marketing and advertising

Exceptional oral and written communication

skills

Personable

Resourceful

Accurate and detailed

Independent worker

Proper phone etiquette

Business writing

Screens calls properly

Property Manager, 05/2003 to 08/2013

Oaks Properties, LLC – Edina, MN

Managed operations and leasing of upscale community of nearly 114 executive apartment homes Maximized rental income while minimizing expenses through effective planning and control Maintained constant balance and accounting of property petty cash account Analyzed and evaluated monthly and quarterly financial statements Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements

Introduced and monitored effective lease renewal programs to maintain high occupancy rates Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs Kept meticulous records of all correspondence between management and tenants Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes

Developed annual operating budgets and forecasts, as well as sales and marketing plans Communicated effectively with owners, residents and on-site associates Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments

Carefully screened tenancy applicants, pulling background investigations, credit reports and past rental P S

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history

Directed collection of more than $140,000 in monthly income with consistently high payment rates Directed sales and marketing plans to maximize rental income and increase occupancy rates Associate of Arts: Cosmetology, 1981

Model College of Hair Design - Saint Cloud, MN

High School Diploma: Cosmetology, 1979

Dawson-Boyd High School - Dawson, MN

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