Nicholas Torres

ac9sre@r.postjobfree.com

+1-704-***-****

http://www.linkedin.com/in/nicholas

-torres-csm

OBJECTIVE:

Certified Scrum Master looking for an

opportunity with a company adopting an

agile framework in Philadelphia.

SKILLS:

Servant

Leadership Spanish Fluency

Active Directory

Management

Agile

Manufacturing

Principles

Agile Coaching Staff Management

Product Lifecycle

Management

Security, Backup,

& Recovery

Solutions

Scaled Agile

Framework

Product/Project

Management

EXPERIENCE

Instructional Technologist

Furman University, Greenville, SC

08/2018 - Present

• Advance an agile mindset for over 3500+ users by fostering research and technological innovation.

• Optimize company performance by combining technical expertise with skills in strategic planning and client relationship management.

• Mediate contract negotiations with vendors to save on research equipment costs.

• Provide technical support via virtual and onsite meetings for post-sales support services.

• Draft written reports for senior management and directors.

• Received multiple university awards for quickly resolving complex issues, including system crashes, connectivity problems, application failures, virus infections, and more. Sales Representative

HydroShield NC, Huntersville, NC

05/2014 – 08/2018

• Tripled the sales of HydroShield products and services by implementing a dual transformation model to utilize both an incumbent and disruptive sealer.

• Maintained professional working contact with key suppliers.

• Developed new markets by advancing brand recognition. CERTIFICATIONS

• Certified Scrum Master

• Certification in Agile Release Planning

EDUCATION

Master of Science in Information Technology

Virginia Tech, (Anticipated 05/2021)

Focus: Cybersecurity, Analytics & Business Intelligence, Networking Fellowship: Hume Center for National Security and Technology Bachelor of Arts in Philosophy and Sociology

Furman University, 05/2018

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