Instructional Technologist
Resume:
Nicholas Torres
*.**********@*****.***
http://www.linkedin.com/in/nicholas
-torres-csm
OBJECTIVE:
Certified Scrum Master looking for an
opportunity with a company adopting an
agile framework in Philadelphia.
SKILLS:
Servant
Leadership Spanish Fluency
Active Directory
Management
Agile
Manufacturing
Principles
Agile Coaching Staff Management
Product Lifecycle
Management
Security, Backup,
& Recovery
Solutions
Scaled Agile
Framework
Product/Project
Management
EXPERIENCE
Instructional Technologist
Furman University, Greenville, SC
08/2018 - Present
• Advance an agile mindset for over 3500+ users by fostering research and technological innovation.
• Optimize company performance by combining technical expertise with skills in strategic planning and client relationship management.
• Mediate contract negotiations with vendors to save on research equipment costs.
• Provide technical support via virtual and onsite meetings for post-sales support services.
• Draft written reports for senior management and directors.
• Received multiple university awards for quickly resolving complex issues, including system crashes, connectivity problems, application failures, virus infections, and more. Sales Representative
HydroShield NC, Huntersville, NC
05/2014 – 08/2018
• Tripled the sales of HydroShield products and services by implementing a dual transformation model to utilize both an incumbent and disruptive sealer.
• Maintained professional working contact with key suppliers.
• Developed new markets by advancing brand recognition. CERTIFICATIONS
• Certified Scrum Master
• Certification in Agile Release Planning
EDUCATION
Master of Science in Information Technology
Virginia Tech, (Anticipated 05/2021)
Focus: Cybersecurity, Analytics & Business Intelligence, Networking Fellowship: Hume Center for National Security and Technology Bachelor of Arts in Philosophy and Sociology
Furman University, 05/2018
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