Professional Objective:

To work as an accountant/financial representative with profound communication and interpersonal skills. My ability to collaborate effectively with executives at various levels are needed to succeed in performing accounting functions. I am capable to utilize 15+ years of experience in assessing and reading credit report and finance. I am skilled in achieving employee buy-in on organizational goals, team building and quality management concepts to positively influence the work environment with ethical standards. I thrive in both independent and collaborative work environments.

Accomplishments:

Detail and deadline-oriented

Strong analytical and problem solving skills

Collaborates with management to support overall department goals and objectives

Completion of daily payment activity reports for assigned account balances

Ensure transactions are accurate and issues are promptly resolved

Effective Trainer to other employees

Professional Expertise:

Sales Representative:

Regularly exceed target sales goals to support the store’s sales and profit objectives of $750,000/year (meeting my goals of $1545/customer), and providing superior client services

Consistently demonstrated professional client service to external and internal showroom clients.

Provided clients with timely and accurate information as related to product specifics, pricing, delivery and order status

Proficient computer/keyboard and Microsoft Office skills.

Promptly and accurately, complete all paperwork related to sales and service with an electronic tablet or computer

Supported the branch achievement of target profit margins through innovative sales tactics

Sales Manager:

Ensure all inventory/claims are managed in compliance with regulatory requirements, company guidelines and State of Maryland Laws (For inventory of over 3.5 million)

Works cross-functionally with other departments to address customer or business issues and resolve errors in a timely manner

Handle appraisals, supplements and warranties when dealing with the customer, striving to maintain and improve the companies ratios

Establish relationships with key stakeholders, finance companies and bank representatives to complete customers finance

Financial Manager/ Contracting/Customer Service:

Manage the financial sales by computing in the ADP System

Responsible for filing title applications for new vehicle purchases

Manage new license plate and title registrations for new and used vehicle purchases in the Maryland DMV system

Develop and analyze information to assess the current and future financial status of the clients.

Adhere to a standard of professional ethics and be respectful to customers

Prepare contract deals within 3 days for approximately 60 cars per month and process sales taxes

Train employees with using the Reynolds and Reynolds system to complete the package for deals to deliver to the Banks

Communication:

Responsibility for offering services on regular basis to represent the loan department

Provide support and polite customer service in the workplace communication

Negotiation:

Present information about approvals, rejections, or coordinate the lines of credit/Second Chance Credit and Personal loans.

Discuss negotiations that’s beneficial to the customer and/or assess alternatives if needed

Professional Experience:

BOB’s Discount Furniture, Woodbridge, VA Jan. 2018 to Current

John Koon’s Automotive, Temple Hill, MD 2000-2006

Expert Auto, Temple Hill, MD 2014-2017

Joyce Koon’s Automotive, Manassas, VA 1998-2000

Jerry Chevrolet Automotive, Baltimore, MD 2013-2014

Jim Koon’s Automotive, Vienna, VA 1995-1998

Antwerpen Automotive, Clarksville, MD 2007-2013

Kmart Corporation, Troy, Michigan 1982-1994

Castle Toyota, Baltimore, MD 2006-2007

Interests:

Deacon of the Church, assisting with the elderly people, customer relations, gardening, computer training and traveling.

Academic Education:

Saint Paul’s College, Lawrenceville, Virginia

Bachelor of Science Degree in Business Administration and Accounting

References:

References are available on requests

Contact this candidate