QC/QA
Resume:
Spring Perez
Santa Ana,CA 92704
***********@*****.***
EXPERIENCE
Garden Grove Gas — Assistant Manager of Operations
●Oversee personnel needs of the department including coaching, disciplining, and training employees, evaluating their performance and ensure work instructions are documented and current for all functional areas and escalate any changes to SOP to appropriate partner.Ensuring all training/cross-training plans are achieved on time as scheduled.
●Maintains safe and clean work areas with compliance with all applicable laws/regulations, as well as company policies/procedures and Safety policies and procedures.
●Conduct regularly scheduled functional area reviews/reporting and provide follow-up as well as the management of cashiering activities to ensure all company cash handling practices & guidelines are followed at all times by all Associates
●Interview all prospective candidates within their department for hire.
●Manage the day-to-day operations, maintain performance standards, and complete store functions such as perform opening and closing procedures, protect and secure all company assets, including store cash and maintain daily paperwork, such as sales and inventory records .
●Oversee incoming shipping activities to ensure accuracy, completeness and conditions of shipment, oversee receiving and unloading of store merchandise from third party vendors as well as stocking of merchandise on applicable store fixtures following established stocking standards and stocking plans.
●Oversee budgeting, reporting and planning as well as analyze all opportunities to cut costs and improve efficiency by ensuring proper billing practices and documentation of materials, store supplies and expense control.
●Ensures good quality of customer service (Greet, offer help, thank), handle all customers with their questions, problems and complaints in accordance with company policy to promote a positive shopping experience
●Troubleshoot and provide solutions for difficult problems with no former precedents and communicate them directly to owner.
●Manage staffing, supply and equipment needs based on forecasted volumes with creation of weekly schedules and purchasing necessary materials.
●Ensure that a climate of openness, trust and respect exists for each Associate to help promote a company culture that encourages top performance and high morale, clearly conveying information through a variety of media to individuals or groups in a manner that is understandable, easy to retain as well as establish courses of action to ensure that work objectives are approached with a sense of urgency, attacked in a standardized manner, and consistent with building goals and objectives
●Build alliances and partnerships with other organizations/vendors
●Oversee store efficiency on a daily basis by processing damaged merchandise, updating merchandise prices, keeping shelves stocked and ensuring coolers and store-front program racks/displays are refilled daily along with maintaining the checkout area with fixtures and displays to maximize impulse sales and coordinating appropriate signage utilized in the store.
RPM Plastics and Molding Inc.— Quality Control Technician II / Machine Operator II
04/2016- 07/2017
●Thorough knowledge of all department-related inspection and test equipment as well as understanding of quality management system and process auditing techniques in relation to injection molding plastic products for medical and military clients.
●Fully documented actions and activities to properly communicate concerns to management and provide operators and technicians with direction to solve quality problems.
●Manage completion of daily orders. Develops and implements execution plans for exceptional quality, on-time delivery and highest production targets.
●Coordinates with other functions and departments: 2nd Operations, Shipping, Grinding etc. to ensure material is ready and orders are processed on time.
●Capability of troubleshooting part defect problems along with strong problem-solving abilities and able to multitask in a fast paced, team-oriented environment.
●Conduct analysis, inspection, and implementation of Quality plans, work instructions and other quality systems to assure customer quality of product requirements are met
●Conduct quality audits and quarantine suspect product
●Perform start up inspections and hourly inspections for optimal production as well as verify cycle times on assigned machines.
●Use calipers, pin gauges and color reference chips as specified for each individual product in reference to blueprints.
●Audit workstations to ensure operators are properly trained and provided training to if need be to ensure production standards are met.
●Responsible for maintaining a safe, clean and orderly work place for all employees.
Oakley Manufacturing—Quality Assurance Auditor II
08/2015- 04/2016
●Provide high quality eye glasses to be shipped to various luxury retail stores for various eyewear needs.
●Utilizing measurement equipment to complete various levels of inspection in a timely and accurate manner.
●Reviews blueprints and documentation to ensure appropriate materials and fixtures are used accordingly and specifications are followed.
●Perform Internal first article and final inspection as well as in-process inspection of assembly product.
●Perform function test and record any and all form of non-conformances.
●Tests and inspects at various production stages for defects, and dimensional variances.
●Initiate all applicable forms and documentation for all production orders.
●Notifies Leads and other parties of production issues and assists with identifying and correcting problems in order to improve quality.
●Verify all identification information is accurate for shipment.
Tri-Star Plastics Inc—Team Lead/Quality Assurance Auditor/ Machine Operator
01/2015 - 08/2015
●Perform visual, dimensional, and functional inspection of complex medical device products using a wide variety of tools and equipment such as magnifying lamp and microscope to ensure conformance with design specifications in a controlled room following GMP’s.
●Follow and perform job functions in compliance with established work instructions according to applicable SOPs, including recording traceable information on device history records to input onto ERP systems.
●Verification of manufacturing documents with component and device drawings for optimal efficiency.
●Conduct first article inspection and in-process inspection of manufacturing and assembly processes as well as final inspection for lot release using AQL.
●Train new employees in company procedures and familiarize them with SOP’s for certain work duties that must be implemented to accurately perform inspections.
●Answer employee questions, concerns, or uncertainties they have and provide direction and guidance to prevent any errors on the job.
●Monitor individual productivity, including inspection of their work output as directed by Quality manager.
●Give informal feedback on quality and productivity to employees within that cell for excellent quality standards.
Bonert’s Slice of Pie— Quality Control Technician
02/2014-01/2015
●Oversee Production and Warehouse Department performing Quality Assessments with respect to manufacturing, baking, packaging and shipping of Gourmet pies.
●Visual inspection of the outgoing finished products and verifying documentation before shipping to the customer.
●Documenting, filing and updating all Quality Control records on a daily and monthly basis for Quality Management.
●Accomplish a Corrective Action Request/Corrective Action, Preventive Action (CAR/CAPA) and coordinate with the Production Supervisor for disposition of sub-standard finished products.
●Assist in sampling and testing of all raw/packaging materials used for production and of all items received from outside contractors.
●Conduct regular process audits to verify that the products meet the standard specifications for Quality of Production documents.
●Conduct random product weight checks and recommend controls by assisting the QA supervisor/manager in statistically identifying preventive and corrective actions.
●Calibrate all thermometers and weighing scales daily.
●Complete all production processing monitoring sheets (monitoring chiller/freezer and oven temperature)
●Basic knowledge of manufacturing processes and quality requirements for Organic products.
●Verify allergen materials labeled accordingly (eggs,wheat,nuts) and use of correct packaging materials for Production ( boxes,containers,labels, etc.) per purchase orders.
●Assist in the implementation of cGMP and HACCP requirements as well as conducting Food Defense, Food Safety/cGMP.
Zodiac Aerospace —Quality Assurance Inspector
03/2013-01/2014
●Ability to read and interpret drawings (blueprints), & use of First Article Inspections.
●Verify all product identification information is correct and ensure proper paperwork is received for all final products prior to shipment for release of purchase orders on LN system.
●Review and monitor work orders to check for conflicting or missing requirements on the documents.
●Perform all tests, inspections and measurements required by pre-defined instruction and ensure product meets specifications and compares findings with specifications to ensure conformance to standards.
●Create 1st article inspection(FAI) per AS9102 of newly designed or revised products.
●Conduct inspection of incoming raw materials, first article parts, in-process materials, and finished goods as well as recording pass/fail grade of products for management review.
●Measure to verify product is within specification tolerance during in-process & final inspections.
●Create Non-Conformance reports(NCR) and specify the actions taken to maintain specified standards and to whom was notified of such actions. Using LN systems to move orders into quarantine for MRB department for complete further actions.
●Assist with MRB department for the removal of orders to later be processed into either rework or input into other purchase orders.
●Log all inspection results, including rejects as well as create conformance certifications.
●Knowledge of precision measuring tools such as block gauge, pin gauges, calipers, micrometers, etc.
SKILLS
●Autodidact and fast learner
●Detail Oriented
●Ability to work fast with consistent quality
●Communicates and coordinates well with staff and management.
●Word, Excel, Outlook, 50 wpm
●Thorough knowledge of Quality practices in various Manufacturing environments.
●Knowledge of precision measuring tools such as block gauge, pin gauges, calipers, micrometers,microscope and color reference chips.
●Familiar with Non-Conformance Reports(NCR)
●Ability to read and interpret drawings (blueprints), & use of First Article Inspections(FAI) per AS9102
●Accomplish a Corrective Action Request/Corrective Action, Preventive Action (CAR/CAPA)
●Able to perform In-Process and Final Inspections
●Knowledge in Hold and Quarantine procedures.
●Familiar with SOP’s and creating them.
●Thorough knowledge of Good Manufacturing Practices (GMP).
●Knowledge on HACCP requirements.
●Thorough knowledge with Personal protective equipment (PPE)
LANGUAGES
●English-
Read, Write and Speak Fluently.
●Spanish-
Read, Write, and Speak Fluently.
EDUCATION
●Santa Ana College Associate’s in Psychology with dreams of receiving a Doctorate’s Degree in Neuropsychology.
Kusha Inc.—Quality Assurance Inspector
06/2012-03/2013
●Perform document inspection and QA evaluation for Indian rice products for shipping and receiving duties.
●Visual inspection of the outgoing finished products before shipping to the customer and verifying documentation of products and purchase orders into SAP program.
●Perform weekly scale calibration and weekly warehouse inspection reports maintains documentation for Quality management.
●Ensure proper and timely disposition of Hold items and release them off Hold according to the Quality Hold Procedure. Close out holds and notify designated On Hold group electronically as well as prepare weekly report of Hold/Release items update.
●Develop and review SOPs relevant to quality assurance procedures, production processes, and material handling.
●Prepare inspections for FDA and USDA inspectors’ approval of product standards.
●Follow the Good Manufacturing Practices (GMP), as well as the Personal Protective Equipment (PPE) for Safety purposes
●Report all deviations from GMP, HACCP and specification requirements immediately to the QA Supervisor..
●Contact suppliers, outside services, and outside labs to send samples, request test results or COAs.
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