Customer Service Front Office, management, good communication skills.

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K a l u n g a I n o n g e S o n g i s o

Curriculum Vitae

Nationality : Zambian

NRC Number : 280439/10/1

Date of Birth : 9th march, 1994

Qualifications : Bachelor of Science in Banking and Finance Marital Status : Single

Contact Details : Mobile Phone - 260*********/+/260********* - ****************@*****.***

PROFILE.

A motivated, self-driven university graduate looking for an opportunity to join a reputable organization. I have a Bachelor of Science degree in Banking and Finance from the University of Lusaka. I am a very passionate about developing my career and learning more from the organization, thereby leading to organizational development. ACADEMIC BACKGROUND

• 2013 to June 2017, Degree in Bachelor of Science in Banking and Finance, the University of Lusaka, Completed:

• 2010 to 2012 Senior Secondary School Certificate (GCE), David Kaunda technical school Completed:

EMPLOYMENT DETAILS

Bank of Zambia

Job Title: Intern

February, 2018 to

April, 2018

Principal activities included the following:

• Working in the banking division under staff ledgers, assigned to receive customers queries and instructions and attend to them.

• Worked under payments systems relations, sending customer instructions to their respective commercial banks.

• Worked under compliance and records, filing day to day activities from banking front office.

• Worked under Cheque processing, receiving government documents and capturing cheques received from customers .

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SKILLS

• Excellent interpersonal skills and interactional abilities.

• Able to grasp concepts quickly

• Able to work under minimum supervision.

• Highly adaptable

• Goal oriented

• Innovative Microsoft Word

• Microsoft Excel

• Self-motivated and a very good team player

• Customer service

INTERESTS

• Travelling

• Reading books on motivational self-development

• Learning new things

• Interaction

• Cooking

• Listening to motivational talks

LANGUAGES

English (UK)

Bemba

Nyanja

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REFERENCES

Name: M r s . M u k o s h a M b e w e

Job Title: Staff Ledgers Officer

Organisation: Bank of Zambia

Physical Address: Bank Square 30080, Lusaka, Zambia. Email: ************@*****.***

Mobile No: +260-***-******

Name: Mr. Jackson Sishumba

Job Title: Accounting and Finance Coordinator

Organisation: University of Lusaka

Email: **********@*****.***

Mobile No: +260-*********

Name: Mr. Maureen Tonga

Job Title: Head Teacher

Organisation: David Kaunda Technical School

Mobile No: +260-*********

Contact this candidate