Customer Service Representative
Resume:
CORRAL ROSANA CAMPO
: Blk. ** Lot ** Fiesta Community Brgy. Mining, Angeles City Pampanga
: ***************@*****.***
OBJECTIVE:
To be employed in an institution that allows me to develop my skills and to impart my knowledge based on the position that will entrust on me. Work experience
• Luen Thai International
Manufacturer, Mabalacat Pampanga
Assistant Merchandiser
•Palawan Express Pera Padala
Remittance branch of Angeles Pampanga
Cashier/Teller
•SM Lifestyle Entertainment Inc.
Box Office Main
Customer Service Representative
Job Description:
Sending product sample to buyer
Analyzing market trends to anticipate product needs.
Collaborating with buyers, suppliers, distributors and analysts to negotiate prices, quantities and time-scales.
To ensure that products appear in the right store, at the appropriate time and in the correct quantities.
Like greeting customers, collecting payments, using scanning devices, answering to Customer Inquiries.
- Accepting customer returns.
- Handling payments and receipts in a company.
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Issue receipts, refunds, credits, or change due to customers.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
It’s provide information about products and services
- Respond to customer complaints, and process returns.
- Gives information to solve problems and may also make changes to customer accounts, such as to update an address on file or cancel. Work skills enhancement:
Computer Skills (MS Word,Excel,Powerpoint)
Inputting the SSS Ins. And Phil health
Compute the BIR Gross Sale
POS
ethics
EDUCATIONAL ATTAINMENT:
TERTIARY STI College Angeles
Bachelor of Science in Business Management
Major in Operation
Mc Arthur Hi-way Balibago, Angeles City
VOCATIONAL Business Office Administration Service
AMA Computer College
San Miguel Iriga City Bicol
ACHIEVEMENTS
Bookkeeping NCIII
Event Management Service NCIII
Contact Center Service NCII
Personal Data
Date of Birth: March 8, 1995
Civil Status: Single
Language: English, Tagalog
Nationality: Filipino
CHARACTER REFERENCE
Ms. Margie Frias
Admin Supervisor/sales associates
SM Lifestyle Entertainment Inc.
Box Office Main
I hereby certify that all information contained herein is true and correct to the best of my knowledge and belief. I give consent to the verification of the above given information.
Corral Rosana C.
Applicant
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