Store Manager Customer Service
Resume:
Lomarie
Swanepoel
Renoster Street *
Braambos
Makhado
*********@*****.***
ABOUT ME
I am a dependable and hardworking individual, capable of working in high-stress environments. I have a versatile skill set and experience.
I can handle multiple tasks daily with meticulous record-keeping skills.
I have experience working as part of a team and individually and always eager to learn new skills. I am reliable and honest; I have been opening and closing the office for almost 13 years every day. Even though I take my work seriously, I do have a good sense of humor.
EDUCATION
MATRICULATED FROM JBM HERTZOG – 1996
Bayswater, Bloemfontein
CASHIER TRAINING PICK N PAY – 1997
Norhridge Mall, Bloemfontein
BUSINESS BEHIND MAGIC – 1999
Disney Institute, Florida, USA
SECRETARIAL & OFFICE ADMINISTRATION – 2008
Compu Teach, Bloemfontein
PROFESSIONAL RECEPTIONIST & PA – 2009
Damelin Management School, Bloemfontein
EMPLOYMENT HISTORY
ADMIN MANAGER AND PA at Trellidor Bloemfontein
June 2006 – April 2019
Reason for leaving – Due to my husband’s work in the military we are
relocating to Makhado.
+ Marketing and sales
+ Ordering, deliveries and stock control
+ Customer relations as debtor and creditors clerk
+ Scheduling installations and after sales
+ Data capturing of existing and new customers
+ Cashbook and invoicing on Pastel
+ Maintaining time sheets for wages
STORE MANAGER at Tina’s Farm Produce
December 2004 – June 2006
Reason for leaving – The last year of my employment I was required to
work night shifts and due to family responsibility, I
had to apply for a day position.
+ Marketing and sales
+ Ordering, deliveries and stock control
+ Pastel Accounting with banking
+ Customer service
CASHIER AND DELI ASSISTANT at Naval Hill Spar
March 2002 – December 2004
Reason for leaving – Obtained a managerial post
CASHIER AND DELI ASSISTANT at Pick ‘n Pay Noordstad
March 1996 – March 2002
Reason for leaving – Obtained a permanent position
REFERENCES
MR BOBBY VERSTER Franchise Owner
Trellidor Bloemfontein
MRS TINA GERMISHUYS Store Owner
Tina’s Farm Produce
MR CALLIE GROBLER Franchise Owner
Naval Hill Spar
MR WILLEM BOOYSEN Store Manager
Pick ‘n Pay Noordstad
franchise owner
Nanna
CERTIFICATES ATTACHED
Naval
1. DAMELIN CERTIFICATE
2. COMPU TEACH CERTIFICATE
3. SERVICE EXCELLENCE CERTIFICATE
4. SGS HYGIENE LEVEL ONE CERTIFICATE
5. SGS HYGIENE LEVEL TWO CERTIFICATE
6. THE BUSINESS BEHIND THE MAGIC COURSE
7. CASHIER TRAINING CERTIFICATE
8. SENIOR CERTIFICATE
9. BEST CUSTOMER SERVICE CERTIFICATE
10.COPY OF ID
11.COPY OF DRIVER’S LICENSE
SKILLS
Able to Listen
Accept Feedback
Adaptable
Attentive
Business Trend Awareness
Collaborating
Communication
SOFTWARE
Word
Excel
Access
Power Point
Pastel
LANGUAGES
Afrikaans: read, write and speak excellent
English: read, write and speak excellent
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