Customer Service Data Entry, Microsoft word.microsoft Excel
Resume:
Lindsey Metcalfe-Redd
Madison, AL 35758
Cell: 256-***-****
Objective: Seeking a position in a company with an opportunity for growth based on performance.
• Certified Phlebotomist
• Fast learner, adapting easily to new protocols
• Highly organized and dedicated
• Great attitude and personality
• Excellent oral and interpersonal communications skills
• Accustomed to multi-tasking environment
• Team player
Education:
CLP Licensed December 2008: Phlebotomy coursework/ 1 year basic Curriculum Bevill State Community College
Hamilton, AL 35594
Hamilton AL /Sumiton
December 2002: Graduate, Bob Jones High School
Madison, Al 35758
Huntsville Hospital Lab
250 Governors Drive
Huntsville, Al .35810
Jan.2019- present
• Obtain blood and other specimens as ordered by a license health care provider, label the specimen collection tubes with patients name and DOB, time of collection, collection source, etc., file lab slips and incident reports, preserve and refrigerate specimens, distribute specimens to the correct racks or location, answer phones and direct calls to appropriate clinical personnel and lab technician, retrieve specimens from drop off bin and couriers, properly dispose of contaminated sharps.
• Interact with doctors, nurses, clinical staff and patients from infants to geriatric persons.
• Use proper phone etiquette and client service abilities as part is part of my daily routine.
• Received and scheduled patients for specimen collection.
• Records management, data entry, and bookkeeping skills are routinely done.
• Collect timed specimens, being aware of the importance of timing in instances such as therapeutic drug levels, follow established guidelines for laboratory specimens. Initial, date and record blood specimen tubes collected.
• Match all laboratory admission forms and specimen tubes; properly complete laboratory accession records.
• Follow all laboratory safety rules; order and process incoming supplies; keep blood training trays neat and clean. Maintain work area cleaned and stocked with supplies
• Perform other office duties such as data collecting, filing, charging, aiding technologies etc. Walmart
8650 Madison Blvd
Madison, Al. 35758
January 2015- December 2017
• Baker for all bread that Walmart provides
• Insuring that all products are quality and are up to standards.
• Taking orders for cakes and other products Walmart provides
• Making sure that no products are out of date
• Insuring shelves are stocked
Captain D’s (Hospitality Leader)
407 McFarland Blvd
Tuscaloosa, AL 35404
June 2016-December 2016
• Monitoring/assisting employees with daily tasks, making sure they are done properly
• Planning schedules for employees and Human resources
• Daily inventory of supplies and restocking shelves
• Providing customers with accurate, fast and friendly service in a fast paced working environment ensuring that correct financial transactions were made.
• Responsible for interfacing with co-workers, customers, and management, resolving customer complaints
McDonalds Corp. (Cashier/Customer Service rep.)
8841 Madison Blvd
Madison, AL 35758
November 2014 –Jan.2015
Four months of practical experience in a fast food setting to include working third shift.
• Exceptionally skilled at being personable and taking orders, recording them into the computer, taking money from customers and providing change
• Responsible for customer food orders, arrange items either on trays for dine-in customers or in bags for drive-through orders
• Highly trained in handling cash and contents of the cash drawer dutifully
• Extensive knowledge of matching cash in hand and in database
• Ensure correct amount of money changes hands and safely goes into drawers
• Familiar with all areas of the McDonalds restaurants Caregiver
Mrs. Essie Metcalfe 205-***-****)
P.O. Box 342
Sulligent, AL 35586
September 2011-November 2014
Caregivers for grandmother. I lived and worked in my grandmother’s home. I assisted her with all her daily activities, such as bathing and bathroom functions, feeding, grooming, taking medication, and housework. I prepared all meals and did all the shopping. I made all her doctor appointments and transported her to all appointments and church.
Northwest Medical Center
1530 US Hwy 43
Winfield, Al 35594
March 2009-September 2011
• Obtain blood and other specimens as ordered by a license health care provider, label the specimen collection tubes with patients name and DOB, time of collection, collection source, etc., file lab slips and incident reports, preserve and refrigerate specimens, distribute specimens to the correct racks or location, answer phones and direct calls to appropriate clinical personnel and lab technician, retrieve specimens from drop off bin and couriers, properly dispose of contaminated sharps.
• Interact with doctors, nurses, clinical staff and patients from infants to geriatric persons.
• Use proper phone etiquette and client service abilities as part is part of my daily routine.
• Received and scheduled patients for specimen collection.
• Records management, data entry, and bookkeeping skills are routinely done.
• Collect timed specimens, being aware of the importance of timing in instances such as therapeutic drug levels, follow established guidelines for laboratory specimens. Initial, date and record blood specimen tubes collected.
• Match all laboratory admission forms and specimen tubes; properly complete laboratory accession records.
• Follow all laboratory safety rules; order and process incoming supplies; keep blood training trays neat and clean. Maintain work area cleaned and stocked with supplies
• Perform other office duties such as data collecting, filing, charging, aiding technologies etc. Dollar General
Hwy 278
Sulligent, Al 35586
June 2008 - February 2009
• Provided customers with accurate, fast and friendly service in a fast paced working environment ensuring that correct financial transactions were made.
• Stockings shelves and conducting inventory.
• Responsible for tender and interfacing with co-workers, customers, and management. TJ Maxx
Old Monrovia Rd.
Huntsville, Al 35801
January 2005 – August 2006
• Jewelry representative, responsible for answering incoming calls and directing calls to the appropriate area within the store.
• Responsible for maintaining the jewelry department ensuring cleanliness and organization. Responsible for assisting and advising customers on merchandise and sales. Responsible for markdowns, customer service desk and cashiering.
• Accustomed to interfacing with all levels of management and ensuring customer satisfaction. References Furnished upon request
Contact this candidate