Soft services Trainer

CURRICULUM VITAE

PERSONAL DETAILS

Name : Timothy Kidunduhu Kivihya

Date of Birth : 7th April 1989

Gender : Male

Nationality : Kenyan

Marital Status Married

Religion : Muslim

Tel : +974********

Languages : English, Kiswahili, Hindi& Arabic

Email : **************@*****.***

********@***.**

CAREER OBJECTIVE

To work in a challenging environment which allows me to harness and utilize my skills that I have learnt and be in a position that demands initiative and teamwork for my benefits and that of the organization

PERSONAL ATTRIBUTES

Positive team player with an outstanding work ethics and dependable.

Easy adaption to new activities and eager for new challenges.

Courteous and considerate.

Consistent to duty.

Trustworthy, friendly and appropriate.

Well regarded for, written and oral communication skills.

EDUCATIONAL BACKGROUND

2010- 2012 Orbit University College Kenya

Diploma in Disaster Management & International Diplomacy

2006-2009 Raila Educational Centre School

Kenya Certificate of Secondary School

1998-2005 Logemo Primary School

Kenya Certificate of Primary Education

WORKING EXPERIENCE

Jan 2019 to Date. : FMM Hamad international airport

Doha Qatar

Position. : Acting Operations Supervisor/Soft services Trainer

Duties. :

: Briefing to OTLs, give instructions, responsibilities and pass operations and management information to them.

: Make sure locations are filled will the enough manpower and fully covered.

: Make sure proper cleaning procedures is followed to the later in all locations.

: Initiate standards and procedure to improve operational performance.

: Pass clients requests to the team.

: Initiate discipline among the team and take disciplinary action upon misbehaving.

: Sign for store suppliments and make sure all locations have enough required materials.

: Maintain daily log (written) of activities on the jobsite.

: Attending management meetings.

: Ensure subcontractor has corrected all deficiencies identified by project team.

: Walk all units on project daily to monitor activities and assist in future planning.

: Sign leave requesta for OTLs

: Prepare duty rosters for OTLs and Janitors

: Ensure that the job site is always kept in a clean and organized manner.

: Training

: Checking company mails and answer to them.

: Assist in obtaining permits or approval of revisions.

: Gather project material submittals and maintain records of approvals at the job-site.

: Identify areas of work that are outside of subcontracted scope.

: Opening the jobsite at beginning of the day and securing the jobsite at the end of the day.

Jan 2017 to Date : Emrill services Dubai Uae

Position : Housekeeping Supervisor/Trainer

Site :Botanica Tower Dubai Marina

Duties :Training safety and cleaning procedures to staff.

:Overall checking and supervising cleaning work be of the best standard.

: Prepare salary timesheet for staff.

:Check staff Grooming.

:Pass information from staff to my head and vice versa.

: Conducting fire drill mocks and chemical spill mocks.

Jan 2013-Aug 2016 Aljazira Seashore Group of Companies United Cleaning

Position: Cleaning Supervisor

Duties & Responsibilities

The supervision of all cleaning staff focusing on their performance in terms of standards of cleanliness and their behavior whilst on duty.

Ensuring that a first class cleaning service is delivered to all areas of the building.

Reviewing work schedules.

Ordering of cleaning materials.

Monitoring of all cleaning activities.

Ensuring all staff are aware of the Health and Safety policies and procedures.

Assigning Staff.

Filling attendance and time sheet for staff.

Camp Boss

Support the Camp Director and Programme Leaders to produce camp timetable

Support the Camp Director in the allocation and management of staff logistics roles

Supervise and manage on-site setting up of camp equipment and resources

Produce staff rotas and task allocations

Contribute to staff briefing/training sessions

Provide detailed camp running and logistical information for staff

Attend the camp core training weekend and additional days/modules where appropriate

Support the buddy system for new staff and experienced staff (to be an ongoing support

throughout the programme)

Ensure Gratitude beads all prepped before camp starts

April 2010-Dec 2012 Aramex Express Kenya Ltd

Position: Inplant at Jubilee Insurance Mail room

Duties & Responsibilities

Receiving Letters

Dispatching letters

Delivering of letters

Delivering cheques

Banking of cash and cheques

Franking letters

Overall responsibilities of mail room.

ADDITIONAL SKILLS

Attained nature conservation certified from Daystar University.

Work experience certificate from Aljazira Group Qatar.

Able to supervise and manage over 1200 staff

BICS Trained and certified. Licence to practice LTP and BICS UK ( United Kingdom) member.

Fire fighting training by Dubai civil defense.

Dubai Real estate management certificate

Business of things certificate from Slogan College online studies an extension institute of Massachusetts University.

100% attendance performance recognized by company.

Fire Drill mock Command controller trained

HOBBIES

Reading

Travelling

Socializing

Listen Quran

REFEREES

To be provided upon requested.

Contact this candidate