JAGAN MANIVANNAN Email Ad EMAIL ID: **.*****@*****.***
Mobile No: +949*******
Application for the Position of ( FOOD&BEVERAGE)
OBJECTIVE:
Seeking to be F&B Manager with a well established and reputed organization in the Hospitality / Facility Management sector to achieve organizational mission & vision and ensure operational excellence by utilizing experience and acquired skills.
Expertise in uunderstanding customers’ needs and requirements, maintaining guest relationships, delivering quality service and achieving & surpassing customer satisfaction.
Experienced in managing daily operations and handling Floating Production, Storage and Offloading (FPSO) unit and catering facility.
Proficient in managing and promoting best practice H&S, personal and food hygiene and administering HACCP principles.
Skilled in ensuring compliance with all company guidelines, safety policies, rules & procedures and achieving assigned targets.
Exposure in conceptualizing, developing & implementing new ideas, preparing budget, preparing reports and ensuring business development and cost control.
An efficient team leader and team player with excellent communication, interpersonal, negotiation, problem solving, decision making, analytical, training and team leadership capabilities
Nov. 2017 -2019 SUN ISLAND RESORTS & SPA
(BARTENDER) Mekunum Bar
Maldives
April 2017- 2017 Jacks Italian Café & Lounge Restaurant
RESTAURANT MANAGER(CHENNAI)
Feb: 2014 -20 16 : TAHERA Chain OF Restaurant(DUBAI)
(RESTAURANT OPERATION MANAGER)
August 2011-2013 : Aamchi Mumbai Fine Dinning Restaurant
(RESTAURANT MANAGER) DUBAI
June 2009- 2010 : Hotel Marco polo 4* (DUBAI)
(CAPTAIN) BANQUET DEPARTMENT
March: 2008 : Hilton Kuwait Resort (Kuwait)
(Captain-Teatro MultiInternational)
Restaurant
June : 2005 : Hilton Kuwait Resort (KUWAIT)
(Waiter – Song Bird Café)
(Coffee Shop)
June : 2003 : Hilton Kuwait Resort,(KUWAIT) (Waiter) TEATRO Multi International Restaurant
JOB DISCRIPTION:
CAPTAIN:-
Ensure that sufficient operating equipment is available for service.
Guarantee a cost
manner of working.
Active promotion of in house sales by optimal knowledge of all the services of the hotel the opening times and promotion of all F & B outlets.
Take over from the previous shift and obtain and information at the start of the shift regards volume of business, VIP guests, and task to be clarified and completed.
WAITER – JOB DISCRIPTION:-
Care of the guest’s in accordance with the hotels standards
Active Contribution to Service.
Conscientious and correct execution of the supervisor’s instruction.
ACHIEVEMENTS:
Part of the Chaine – Des - Rottisseur’s Dinner’s in Hilton Kuwait Resorts on Dec 2003.
Highest upselling beverages 500 Mocktails
Highest cover’s recorded in B / Fast 750 cover
TRAININGS ATTEND.
Elementary of Food hygiene for food handler’s programme – October 1st 2003, at Hilton Kuwait Resorts.
Fire awarness and safety Programme Feb 4th, 2003 at Hilton Kuwait Resorts.
Guest Care – nov 20th, 2005 at Hilton Kuwait Resorts.
Advanced food and beverage knowledge Hilton Kuwait Resorts.
Quality in Service.
Flow Charts on F & B Service
Body Language.
Comparative styles of food service outlet.
Mrc (more refined customer interacting to the guest) Marcopolo Hotel,
Hygiene training (Marcopolo Hotel)
Food & Safety Practice Hygiene Training, Hilton Kuwait Resort
Food safety Training, Fire Safety Training, HACCP Training, Hilton Kuwait
PERSONNAL PROFILE
Name : M.JAGAN
Date of Birth : Nov 29, 1974
Nationality : Indian ( Hindu)
Sex : Male
Marital Status : Married
Address In Indian : No. 187, SCB, Quarters,
Thirumangalam, Anna Nagar West,
Chennai – 600 040.
Pass port No : J2456870
Language Known : English, Hindi & Tamil,Malayalam,Telegu.
EDUCATIONAL QUALIFICATION:
Higher Secondary - Government High School, Chennai – 6000 001.
Catering Management - All India for Management Studies -2000 – 2001
Hotel Management - All India for Management Studies -2001 – 2002
Bar Tending - Indian Istitue of Bar Tending. (Chennai)
QUALITY / SKILS:-
Honest, Hardworking, Cautious, Highly Motivated and Strong Client relation
Quick, able and willing to learn more
Working while pursuing the catering and management courses that made it easy for me to handle pressure with case and finesse.
Good communication skills.
TECHNICAL ENVIRONMENT:
M/S Word
Visual basic Oracle
CC ++ Language
Unix (Operating System)
Net Work Engineering(Dip)
Place : Signature,
DATE (JAGANMANIVANNAN)