Social Media Customer Service

George P Zambos

**** ***** *********, ***** *****. CA 95050 408-***-**** *******@*****.***

Objective

Talent Acquisition Specialist, Trusted Advisor

Industries of Focus

Aerospace and Defense, Information Technology and Capital Equipment Industries (Semiconductor) MicroElectronics, and Professional Services. Always exceeded any and all KPIs

Professional Summary

Subject Matter Expert in Talent Acquisition. Advanced expertise in Boolean search string development, talent capture, networking, social media and Client Relationship Management (CRM). Led new business capture valued at $385 million at Lockheed Martin. Significant sales experience. Web 2.0

25 years progressive talent capture experience. Managed 39 plus successful recruiting events. AIRS CIR. LinkedIn Certified Professional. Five performance achievement awards at Lockheed Martin. Developed a reputation as a key go-to person in developing continuous pipelines of highly qualified cleared talent for multiple lines of businesses across the Lockheed Martin Talent Acquisition enterprise. EI, Emotional Intelligence. HR technology and benefits. Teaching Degree, Secondary Education.

Interview Style: Human kindness, Requisition Subject Knowledge, Humor

Authored two books on sourcing techniques and methodologies (Simon and Schuster, Pearson Custom Publishing), disseminated internationally. Established the first outplacement center Instrumental in the passing of the WIA, The Workforce Investment Act in California. Now preparing for LinkedIn Recruiter recertification 2018.

EMPLOYMENT HISTORY – HIGHLIGHTS

Talent Acquisition Trusted Advisor – February 2015 to present

Freelance to clients in Silicon Valley and nationwide. Also, provided outplacement support

Lockheed Martin Talent Acquisition Specialist - July 1994 to December 2014

Project managed the creation of the Recruiter Competency Model, benchmarking performance objectives on an Enterprise level at Lockheed Martin.

Represented Stakeholder staffing requirements and ensured adherence to OFCCP compliance standards

Project managed LinkedIn, Monster, CareerBuilder and other job board licenses.

Multilingual (Spanish, Greek, some Hindi, Russian, and Japanese), two-time author on E-recruiting, technical sourcing, educator, strong bent on Excellence in Customer Service Delivery as well forging strong and cohesive relationships.

Trained over 10,000 recruiters on successful recruiting techniques and methodologies. Formerly, adjunct professor at the University of California. Created e-learning modules, LMS, using GoToMeeting, Absorb, Live Meeting and PowerPoint.

Professional Sourcing Experience includes, but not limited to:

oTMOS, TSAT, Skunkworks, Executive Recruitment, Cleared and non-cleared talent, Crew Exploration Vehicle, Cyber Security, Malware, Software/Hardware/Electrical Engineers, Sub-Contractors Network Security and Telemetry

Passionate about serving others in finding their career pathing using a mixture of behavioral interview techniques in tandem with a strong foundation of ethics, integrity human kindness and humor.

Successfully architected that bridge between passive candidate status to enthusiastic on-boarding.

Only recruiter chosen to participate in Executive Teams in the selection of the Corporate Applicant Tracking System. Trained others recruiters and sourcer nationwide on Kenexa. Familiarity with Taleo.

DARPA, OFCCP

Consulted with internal stakeholders on market trends, competitive intelligence, and prepared the lines of businesses on future and current market dynamics related to talent acquisition. Developed Inplacement and Outplacement corporate models, leading teams to provide support for at-risk LMCO employees and external contractors.

EDUCATION

1972 – 1976 Roosevelt University, Bachelors of Arts, Spanish, Secondary Education

1989 – 1976 Licensed Polygraph Examiner and Trained Interrogator, Chicago, IL

oConducted Pre-employment, Routine and Specific Polygraph Examinations in Illinois and Wisconsin.

oSupported local businesses, the Chicago Police Department, the Chicago Fire Department, the Cook County Correctional Center as well as two cases involving the FBI

1976 – 1976, University of Cambridge, Royal Society of Arts Certification (RSA), TESOL,

AIRS CIR, Certified Internet Recruiter

LinkedIn Certified Recruiter

Recruitment Technologies’ Certified Internet Recruiter

LinkedIn Body Language for Leaders

Talent Learning Management Systems (LMS)

Distinct Membership

The Society of Corporate Compliance and Ethics

American Counsel on Teaching of Foreign Languages

Social Media Presence

LinkedIn: http://www.linkedin.com/in/george-zambos-17615841

Facebook: https://www.facebook.com/profile.php?id=100************

Remote: https://remote.com/georgezambos

Climber: http://www.climber.com/gzambos

LinkedIn: http://corporatecompliance.org/Linkedin

Society of Corporate Compliance and Ethics (SCCE) Facebook: http://facebook.com/SCCE

SOURCING TOOLS (Active and Passive)

oMultiple searches engines

oEmployee Referral Programs

oCandidate interviews and resume references

oIndustry organizations/associations

oResident ATS

oSocial media advertising, searches and research

oLinkedIn and Facebook and Twitter

oJob Boards

Indeed, Monster, CareerBuilder, ZipRecruiter, GlassDoor

Contact this candidate