Post Job Free

Resume

Sign in

Customer Service Office

Location:
Mthatha, Eastern Cape, South Africa
Posted:
July 07, 2019

Contact this candidate

Resume:

ANDISWA GALOSHE

Benoni

M: 071*******/063*******

E: ac9rwy@r.postjobfree.com

Behavioural characteristics

Peoples person

Motivating

Goal orientated

Result driven Office Support administrator with over 4 years’ experience and proven record of success. I am passionate and pushing for positive results in everything I do. A team player, with a commitment to customer service, coupled with good PC skills and the ability to communicate confidently at all levels. I have a highly organised approach, plenty of initiative and a genuine desire to contribute to the ongoing success of your Office. I have a reputation for delivering a high quality, personal service to both junior and senior work colleagues. Apart from being immediately available, I am also a strong background in general administration along with experience of working within a customer focused company like yours. I am currently out of work due to retrenchment, and I am looking for the right opportunity to show my expertise and growing in a well-established company.

Personal

Details

ID Number Gender Marital Status Transport

Availability

861**********

Female Married Code8

Immediately

Skills SOFT SKILLS

Team player

Ability to work under pressure

Accuracy Adaptability Advising people Attention to detail Analysing problems

HARD SKILLS

Vendor and subcontractor negotiations/relations Combination of big picture thinking and attention to detail Time line of required actions for successful event

Clear communication with all parties

Relationship building / Handle large amounts of paperwork and data.

Work within a busy office environment, and support office teams to ensure the smooth running of day-to-day activities.

Communicate clearly with work colleagues using emails etc. Handle petty cash, floats, and expenses.

Continually meet and exceed the operational and administrative expectations of employers.

Provide accurate administration of all paperwork generated at

Office level.

Quickly learn about new in-house database systems. Find and obtain information and documents quickly.

PC Skills Windows

Microsoft Office Suite (Word, PowerPoint, Excel, Outlook)

Typing

Education EKURHULENI EAST COLLEGE 2004

Senior Certificate

isiXhosa, Business English, Computer Practice, Office Practice

Applied Accounting, Economics, Business Economics

PC TRAINING AND BUSINESS COLLEGE 2008

Certificate NQF4

Business Administration Services, HR Management, Customer Service, Media development, End- user Computer, Maths Literacy, Organisational Ethics, Communication Skills

PERSEVERE HOSPITALITY COLLEGE 2015

Hospitality management

Personal Hygiene, Customer Service, Time management Events Management

Experience 2012 - 2014

SAFEWORK CONSULTANTS

Office Administrator Safety Department

I was responsible for all administration in safety department, and making sure that training bookings are all done on time, and meeting minutes are distributed to relevant personnel within the department.

Taking and distributing meeting minutes to all SHEQ Practioners,

Assisting in scheduling monthly meetings

maintaining SHEQ electronic filing system

Liasing with clients concerning SHEQ training needs.

Following standardised company procedures relating to all aspects of Office performance.

Answering incoming calls in a professional manner.

Maintaining suitable and sufficient office stationary levels.

Establishing stationary requirements for the Office.

Updating databases with confidential and relevant information.

Coordinating and communicating social activities for the Office staff.

Reason for leaving: Retrenched

AIRPORT GRAND HOTEL AND CONFERENCE CENTRE

Assistant Events planner

2009 - 2011

Achieved within this role: I gained more experience in regards of dealing with different clients and on how to deal with them according to their different needs and desires.

Create regular dialog with clients regarding event bookings

Facilitate change managements

Ensure that clients anticipation and mitigation actions are emphasised

Ensure that key decitions are always incorporate risk insight along the events cycle

Make sure that the clients are happy all the time and make sure they have all the requirements they wanted for their workshops or conferences

Worked closely with Event Planner by conducting potential site assessments and cost estimates for

client events.

Notified Event Coordinator when certain expenditures were over budget.

Planned client recognition events from sending invitations to current clients to providing event site recommendations.

Reserved conference location arranged for refreshments and AV equipment for regional sales

meetings.

Reviewed, prioritised and created email communications

Booked talents

Coordinated and monitored event timelines and ensured completion within agreed upon deadlines.

Answered and responded to incoming inquires and forwarded to appropriate personnel

Assisted in both the design and content of marketing material to support event efforts.

Prepared records on program activities and progress status.

Maintained contact with clients via telephone and written correspondence.

Ensured all program recaps, results and updates in a timely manner

Reason for leaving: Limited duration of contract

PICK N PAY

Cashier

Achieved within this role: Best Cashier of the year 2007

2006 - 2007

Making sure that I have a great relationship with my customers and balancing my cash in my till and the end of the day.

Reason for leaving: Limited duration of Contract

References

MK

074-***-****

SHEQ Consultant

Safework Consultants

MISS MAGWA

071-***-****

Events Manager

Airport Grand an Conference Centre

MARCUS LE ROUX

082-***-****

Stock Control Manager

Pick n Pay



Contact this candidate