Health Service
Resume:
Ted Knight
P.O. Box ****, Arlington, VA *****
703-***-****, ******@*****.*** (Secret Clearance)
WHEN I WRITE PEOPLE MAKE MONEY!
Proposals…IDIQs…BOAs…Grants…Books…Reports…Business Plans…Feasibility Studies
EMPLOYMENT
President, Washington Consulting & Management Associates, Inc.
1979-present
This consulting firm serves public and private sector clients in the areas of health care, economic development, new venture development, social service development, training and technical assistance. Specialize in large-scale technical assistance projects targeting Native American Tribes and health care organizations throughout the United States. Specific duties include:
Oversee all program managers, company operations and contract management
Manage complex customer needs matrix with an emphasis on customer satisfaction
Implement marketing strategies based on organic growth within existing consulting engagements
Target and pursue new engagements through new product introduction
Define, locate and capture fiscal resources for customer base
Research and generate proposals and grant applications for federal and private sectors clients including universities, civic groups, associations and health care organizations.
Assistant Vice President for Consulting Services, American Medical International, Inc.
1977-1979
Developed, implemented and managed the Division of Consulting Services for this Fortune 500 firm. Created ancillary services based engagements around AMI core competencies, including but not limited to: automated medical records, medical technology, hospital logistics and information systems. The company sought to apply its operational expertise to health care consulting engagements.
Achieved profitability within 18 months of the department’s creation
Reconciled the shortcomings of health care systems unable to address patient needs
Targeted, captured and serviced both foreign and domestic clients including $5.5 million contract to train 26,000 medical auxiliaries for the Government of Venezuela and $600,000 contract to develop the five-country Andean Region comprehensive health, gerontological center and mini-FDA plans.
Manager, Federal Health Care Practice, Arthur Young & Company
1973-1977
Assisted in the planning, implementation and management of a public sector health consulting practice within AY. Prepared proposals and secured large-scale technical assistance projects in health planning, emergency medical and experimental health care development systems.
Directed several large scale, multi-year, multi-regional projects in health planning agency technical assistance, experimental health care agency data base development, emergency medical services grantee support, evaluation of the Ministry of Health in the Dominican Republic.
Oversaw technical, personnel, and fiscal project management to ensure client satisfaction.
Developed the Technical Assistance Management System (TAMS).
Associate Director, Alliance for Regional Community Health 1971-1972
Employed by this non-profit, federally funded, comprehensive health planning agency responsible for the metropolitan St. Louis region.
Responsible for acute care health planning and review of proposed hospital expansion plans
Developed the agency’s acute health services plan through community surveys, health data analysis and use of focus groups and subject matter experts
Staffed several community committees on health planning, project review and specific health issues.
CAPABILITIES
Grant, Proposal and Technical Writing: public and private sector proposals and grants, books, marketing materials, business plans, resumes, feasibility studies and demonstrative evidence.
Facility and Program Planning: strategic planning, programmatic evaluations, implementation planning, feasibility studies, competition studies and needs analyses.
Training Programs: program design, curriculum development, board and staff development, volunteer program development, materials preparation and conflict resolution.
Market Analysis: new venture planning, survey research, market development, service and program marketing, marketing materials preparation and business planning.
Organizational Development: policy analysis, organizational studies, operational planning, staffing/personnel planning, program evaluations and total quality management
EDUCATION & TRAINING
Master of Hospital Administration, The Medical College of Virginia, 1971
Bachelor of Arts in History, George Mason College of the University of Virginia, 1969
Shipley Proposal Writing Consultant, 2005
Shipley Proposal Writing Program, 2001
Total Quality Management, The Deming Method, 1996
Wood Badge Program, Boy Scouts of America, 1991
AFFILIATIONS
Member, National Eagle Scout Association
WRITING EXAMPLES
IDIQ, Center for Health Care Contracting, U.S. Army Western Medical Command, Physician Medical
Services -- $10,000,000
Flying Eye Hospital, USAID, American Schools and Hospitals Abroad Program -- $2,000,000
IDIQ Task Order to assist the Maryland Motor Vehicle Administration Headquarters
Acquisition of St. Mark's Hospital, Singapore -- $9,000,000
DHHS, Office of Minority Health, GSA AIMS BPA Event Planning
Training and technical assistance in grant writing to American Indian tribes in Alaska and the
continental United States Administration for Native Americans -- $6,000,000
Government of Venezuela program to train 26,000 medical auxiliaries in 30 months -- $5,500,000
Training/technical assistance to health planning agencies in seven federal regions -- $3,500,000
Department of State, Empowering Women through Sports grant -- $1,000,000
Andean region health plan, gerontological center and mini FDA plans -- $600,000
Department of U.S. Navy, Planning and Supporting Returning Warrior Workshops -- $500,000
Indian Health Service, Contract Health Services Conferences -- $500,000
Department of the Interior, Bureau of Ocean Energy Management, Information Transfer Meetings and
Workshops -- $500,000
Indian Health Service, Direct Services Tribes Conferences -- $500,000
Dominican Republic Ministry of Health operational evaluation -- $500,000
Establishment and evaluation of 12 infant mortality reduction sites in Appalachia -- $450,000
Development of the Community Funds Flow Financial Data System -- $400,000
Keetoowah Band of Cherokee federal corporate charter activation -- $290,000
HMO demonstration grantee technical assistance -- $250,000
Quapaw, OK environmental enhancement -- $250,000
Understanding Asian American Business Cultures -- $208,000
Development of a standard method of patient safety education. -- $200,00
Development of the Senior Services Self-Health Demonstration Project for the Office of Minority Health,
DHHS -- $200,000
Costa Rican Ministry of Health operational evaluation -- $200,000
Office of Minority Health “Self Health Help Demonstration” for a senior center -- $195,000
Evaluation of the IHS management information systems -- $180,000
Development of Cherokee tribal law codes -- $180,000
Social and economic development Wetomka, Oklahoma -- $165,000
Charlestown, RI intergenerational program plan -- $159,000
Evaluation of the Mt. Edgecumbe Hospital's service role in Southeast Alaska -- $150,000
Tourism Development for Miami, OK -- $130,000
Technical assistance to the Experimental Health Care Delivery System Sites -- $130,000
Development of the Alaska Area Native Health Service Unit operational profiles -- $125,000
Ft. Bidwell, CA community health plan -- $125,000
Mescalero, NM community health plan -- $125,000
Preparation of the Kendall Lakes Hospital certificate of need application -- $125,000
Florida administrative court hearings support for nursing home license applicants -- $115,000
Development of a predictive model of EMS grantee success -- $100,000
Evaluation of the IHS manpower management system -- $100,000
Evaluation of Emergency Medical Services (EMS) System grantees -- $100,000
Development of the EMS Evaluation Workbook -- $75,000
Evaluation of the Texas EMS sites -- $75,000
Standardization of the Indian Health Service (IHS) manpower management system -- $75,000
Cost finding techniques for AANHS service units -- $75,000
Market study of the Caribbean Basin opportunities for American firms -- $75,000
Missouri in-patient health care policy plan -- $73,000
Kotzebue, Alaska community health plan -- $60,000
Development of the IHS quarters leasing manual -- $60,000
Development of the Missouri In-patient Health Care Policy Plan -- $55,000
Analysis of the Hill-Burton compliance regulations -- $50,000
Irving, NY elder care program plan -- $47,000
Kaw Nation language preservation -- $45,000
Development of the health planning agency board manual and subsequent training -- $42,000
Southern Utah comprehensive health plan -- $40,000
Development of the HMO planning guide -- $35,000
Mt. Edgecumbe Hospital a role study -- $30,000
Residential treatment center marketing plan -- $30,000
Crownpoint, NM long-term care facility feasibility study -- $25,000
IHS health needs planning methodology -- $25,000
Ketchikan Clinic role study -- $20,000
Yukon-Kuskokwim Health Board training -- $20,000
White Mountain Apache Tribe operational assessment -- $12,000
Presque Isle, Maine hunting lodge business plan -- $12,000
Evaluation of the AANHS Program Formulation Branch mission and plan -- $10,000
ADDENDUM TO THE RESUME OF TED KNIGHT
- Health Care Consulting Engagement Descriptions –
(Note: Ted Knight was responsible for all planning and proposal preparation, technical and fiscal
contract management, client satisfaction and reporting regarding all of the following engagements.)
INTERNATIONAL HEALTH CARE PROJECTS
Developed the INCE Salud Program for the Government of Venezuela. Established a program to train 26,000 medical auxiliaries in ten employment categories over a 30-month period. Also assisted in planning a training center in Caracas.
Evaluated the Costa Rican Ministry of Health, a managed care system, to help expand its organizational capability to manage 200 health facilities resulting from recent nationalization of private health facilities. The work included reviewing the existing organization and operations, realigning them to include the new facilities and establishing an operational work program to ensure internal modifications were made.
Prepared a strategic health plan for the Andean Region to incorporate improved health status with economic development activities. The plan set forth activities to strengthen health services in five countries, development of quality assurance center and establishment of regional training centers.
Evaluated the Ministry of Health of the Dominican Republic, a managed care system, to identify areas for infrastructure improvement. Conducted an organizational and operational review, identified departmental needs and prepared a two-year corrective implementation plan.
Evaluated the Ministry of Health in El Salvador, a managed care system, to identify areas for improvement in departmental operations. Created a technical assistance plan for implementing corrective activities.
Conducted a market study of the Caribbean Basin to identify opportunities for manufacturers of health products to establish offshore operations in Caribbean countries. The study determined the most suitable products, production requirements and country specific trade and business requirements. Developed operational profiles and contacted selected manufacturers.
Performed a feasibility study for acquiring St. Mark's Hospital. The work entailed conceptualizing a hospital-based managed care system. The engagement was performed in Singapore for a major hospital company to determine if the existing plant and service program could be profitably renovated and expanded to make acquisition attractive. The study required innovative research techniques due to the absence of comparative financial, service volume or epidemiological data. The study was favorable and the hospital was acquired.
Conducted planning seminars for the Clinica Anglo-Americana in Lima, Peru. The facility was in need of renovation or replacement. Conducted a series of interactive seminars primarily for the medical staff to help them identify major planning issues and considerations associated with deciding whether to renovate or replace the existing facility. The decision was made to replace the facility and a comprehensive infant health care center was developed.
DOMESTIC HEALTH CARE PROJECTS
Assisted the Capital Hospice in researching private foundation funding to support its programs and new research initiatives.
Assisted the United Medical Center in researching private foundation funding to develop a comprehensive primary care and health disparities center of excellence to serve the residents of Anacostia in Washington, DC.
Provided technical assistance to HMO demonstration grantees in New York in the areas of site planning, marketing, enrollee recruitment and service package definition.
Authored the HMO Feasibility Study Guide, which provided techniques and guidelines for conducting an HMO feasibility study under various organizational settings. The Guide identified the feasibility issues, their importance, data and analytical requirements and suggested feasibility criteria.
Authored the HMO Planning Guide to be used by demonstration grantees and technical assistance consultants to plan new HMOs and aid in their implementation.
Evaluated the 53 Indian Health System information systems for improving financial management. Reviewed the existing systems and identified alternatives for improving the value of those systems in Indian Health Service operations. Also developed personnel and inventory control systems. IHS is a managed health care system serving one percent of the US population.
Prepared cost finding techniques for the Alaska Area Native Health Service, a managed care system. Documented the existing health services and identified their cost of operations and procedures for cost allocation to obtain increased revenues from third-party payers such as Medicare and Medicaid and insurance sources.
Conducted a feasibility and role study of the IHS Mt. Edgecumbe Hospital and Service Unit for the Southeast Alaska Regional Health Corporation. The purpose of the study was to determine if renovation and modernization of the existing facility was justified to support continued inpatient, ambulatory and field health operations. Analyzed federal policy and future use of the hospital and service unit. Also identified the desires of the Southeast Alaska Native communities through interviews with knowledgeable individuals throughout the region.
Developed the IHS Health Needs Assessment Methodology to assist tribes in determining the health needs of their members and planning the appropriate health service responses. Documented procedures for setting programmatic goals and objectives, defining service requirements, modifying service programs and evaluating program implementation activities.
Evaluated and standardized the IHS Resource Allocation Criteria to provide a system that tribal planners could use in projecting manpower requirements at local health clinics and service units. The resulting documentation set forth criteria for each functional area and staff requirements at various projected workloads. Also prepared work sheets and instructions for step-by-step forecasting of health care demand.
Trained tribal personnel in applying the IHS Resource Allocation Criteria that were previously standardized for the Indian Health Service.
Researched and wrote the Quarters Leasing Manual for the IHS. The work was needed to help Indian Tribes develop quarters for federal health care personnel located on reservations and lease them back to the government. Analyzed pertinent legislation and policies, developed cost benefit analysis techniques and leasing arrangement options, identified potential funding sources and established the program guidelines for implementation.
Secured a $200,000 grant application for The National Patient Safety Foundation from the Agency for Healthcare Research and Quality. NPSA used the funding to develop a standard method of patient safety education to equip healthcare providers, administrators, and patients with practical, patient safety science knowledge to be applied to interactions with healthcare system. The education mechanism was a web-based basic and population-specific, patient safety continuing education with a supporting database on web-available patient safety resources.
Designed and developed the Infant Mortality Reduction Program to improve pregnancy outcomes in rural and urban areas. Prepared the IMR Program Operations Guide and Evaluation Workbook to assist community sponsors (primarily hospitals and health departments) implement the program.
Provided training and technical assistance to the IMR Program demonstration sites and evaluated their operations. Provided technical assistance to the 12 demonstration sites in their implementation activities, conducted regional site director meetings to communicate program findings and evaluated individual site performance and assisted in identifying additional funding sources to continue the work after the demonstration project ended.
Conducted a feasibility study for a new long-term care facility on the Navajo Reservation. The new facility was intended to serve tribal members with long-term care problems locally rather than receiving such care in facilities as far as 50 miles from their homes assuming space would be available in those facilities.
Prepared the Mauneluk Association Comprehensive Health Plan. Identified the service requirements and implementation activities, designed and utilized a planning methodology, collected and analyzed quantitative and qualitative data, and prepared the plan for this arctic region the size of the State of Ohio.
Conducted a feasibility study of the Ketchikan Indian Health Center. Evaluated existing services and assessed the feasibility of expanding service volume. Prepared a work program for Center personnel to expand their programs.
Assisted the White Mountain Apache Tribe in reorganizing its Community Health Representative Program. Analyzed existing organizational structure and position descriptions. Conducted an interactive seminar and developed a two-year operational plan.
Trained the Tribal Council and staff and prepared the Paiute Indian Tribe of Utah Comprehensive Health Plan. Researched and prepared the plan for the Tribe which consisted of five separate bands. Developed a "payer of last resort" system to maximize tribal IHS contract care funds. Negotiated with local health providers to ensure services were available to tribal members.
Trained the Yukon-Kuskokwim Health Board to improve operational capabilities and understanding of health care service delivery. The week-long seminar focused on group dynamics, decision-making, role of the health board, board/staff relations, operational planning, privatization of health services and parliamentary procedure.
Prepared and conducted seminars to train 12 Alaska Native Regional Health Corporations. The semi-nars addressed concepts of letters of credit financing, procedures for utilizing letters of credit and the effect of letters of credit on current contracting practices and procedures.
Provided organizational assistance to and trained the newly commissioned Program Formulation Branch of the Alaska Area Native Health Service. Conducted an operational analysis of the predecessor departments that were to be merged into the PFB. Reviewed AANHS mandates, policies and procedures. Conducted a two-day interactive seminar on management-by-objective techniques and developed a two-year work program for the new organization.
Conducted a series of training sessions for the Piscataway-Conoy Confederacy Tribal Council in planning, health care program design, health care financing, Council/staff relations, personnel policies and procedures and program evaluation.
Prepared a grant application for the Catawba Indian Nation to build a women's health center.
Developed the Comprehensive Elder Care Program Planning Methodology and applied it to the elder population of the Seneca Nation of Indians. The program included the feasibility of establishing a tribal nursing home and support services for non-institutional care of elders on two reservations.
Developed a marketing plan for a residential treatment center in Tidewater, Virginia. Analyzed the market potential and developed a market approach to attract emotionally disturbed children (between ages 6 and 8) to the center.
Served as an expert witness in health planning for Beverly Enterprises and several other nursing home companies in the Florida State Administrative Courts. Researched, developed and presented expert health need testimony in defense of new nursing home construction throughout the state.
Assisted in facility and certificate of need acquisitions for a newly organized nursing home company. Identified acquisition opportunities and provided pertinent background information.
Analyzed the Hill-Burton compliance regulations to identify barriers, which adversely affected free care pay back abilities of hospitals and other subject facilities. Surveyed key regional and state personnel to determine which regulations caused barriers and how they might be improved.
Developed the EMS Evaluation Workbook. Selected measurement criteria for evaluating system and patient process and outcome evaluations. The Workbook was utilized by grantees receiving federal financial support for emergency medical services to improve their operations.
Prepared the Emergency Medical Services Guide to Implementation for program managers to use in improving the capabilities of local EMS systems. Also developed a predictive model of organi-zational and environmental elements for federal personnel to use in determining the potential success of EMS grant applicants.
Developed the Health Planning Agency Governing Body Orientation Manual to assist agency boards in organizing effectively to meet the challenges of community health planning. Documented procedures for setting program goals and objectives, defining service requirements, modifying service programs and evaluating program implementation activities.
Prepared the Community Funds Flow Financial Data System Implementation Manual to measure the efficacy of health plans at the community level. The system measures the flow of health funds from sources to uses thereby establishing if the community plans are effectively altering the service delivery in a given community.
Provided training and technical assistance to the Experimental Health Care Delivery System Sites nation-wide in providing new approaches to health care delivery that would measurably improve the health status of the population.
Developed the St. Louis, Missouri Regional Acute Care Health Plan. Conducted health policy, service utilization, morbidity and mortality and alternative service modality analyses. Developed community goals and objectives and measurement criteria as well as specific recommendations for systems changes.
Prepared the Missouri Inpatient Health Care Policy Plan for coordination of future services and pro-grams. Defined the statewide policy base, interviewed knowledgeable individuals about state programs, prepared the policy plan and assisted state personnel in obtaining its acceptance by the governor's office.
Provided training and technical assistance to strengthen health planning agencies in fiscal management, operations, plan development and implementation, project review and analysis, data management, public involvement and policy definition. The entire engagement required the provision of over ten person-years of effort.
Conducted a feasibility study for the Kendall Lakes Community Hospital in Florida. The study involved preparation of the certificate of need application and supporting information, determining the community needs and range of health services and developing a preliminary master plan and a community wide marketing plan.
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