Customer Service consultant
Resume:
CURRICULUM VITAE OF LAUREN SIAS
PERSONAL DETAILS
Surname
Sias
First Names
Lauren
Date of Birth
ID Number
Gender
Female
Race
Coloured
Nationality
RSA
Religion
Christian
Home Language
Afrikaans
Other Language
English
Marital Status
Single
Home Address
37 Delaware street
Extention 7
Eldorado Park
Johannesburg
1811
Cell Number
Email Address
************@*****.***
EDUCATIONAL INFORMATION
High School attended
Kliptown Senior Secondary School
Highest Standard passed
Grade 12- Bachelor’s Degree
Subjects
English 1st Language
Afrikaans 2nd Language
Mathematics Literacy
Business Studies
Tourism
Accounting
Life Orientation
Year
2012
Further Education
BEd Intermediate Phase at UNISA- Teaching
Started June 2013- Currently busy
EMPLOYMENT HISTORY
Company 1
Eldorado Park Primary School
Position
Assistant Teacher
Duration
01 February 2014- 30 April 2014
Duties
Helping learners with remedial education
Administration
Netball coaching
Life skills coaching
Reference
Mrs. N. Peters - Contact No: 078-***-****
Company 2
Jet Mart (Southgate, Johannesburg)
Position
Cashier
Duration
December 2014- September 2015 (closed down end of Aug 2017)
Duties
Stocking shelves, merchandising and pricing
Give customers information on different products and services
Work on tills by selling items
Sort and count money at the beginning and the end of the day
Resolve customers complaints hands-on
Reference
David Tshwane (Admin manager) - 011-***-****
Company 3
Piccadilly
Position
Cashier
Duration
October 2015- April 2016
Duties
Cash up money
Client services
Till duties by ringing up items
Reference
Piccadilly - 011-***-**** (Natasha/ Nailah)
Company 3
RAM Hand to Hand Couriers (certificate not yet available)
Position
Supply Chain Learnership (Metro Minds)
Duration
April 2016 – March 2017
Duties
Warehouse – return items
Call centre
Customer Service
Return queries
Reference
Human Resource (Charity/ Silas) – 011-***-****
SKILLS & VALUES
Internet savvy with a proven expertise in using MS Office applications
Good communication and Interpersonal Skills
Demonstrates ability to remain self-motivated at all times and to work independently and as part of a team
Professional telephone etiquette
Verbal Communication
Professionalism
Excellent customer service orientation
Knowledge of courier services
Organizational skills
Contact this candidate