ASHLEY DARBY
******.*******@*****.*** W: 647-***-**** 19 Kirkham Drive, Ajax, ON L1S 5K6
linkedin.com/in/ashley-darby2018
Human Resources Assistant
● Detail oriented ● Client Focused ● Highly cooperative
Profile
Aspiring Human Resources Assistant with developing knowledge of Human Resources policies. Superior knowledge of customer service, time control and confidentiality. 5 years' experience in customer orientation while being highly meticulous and adaptable when operating in fast-paced environments. Particularly skilled in organization and offers cutting-edge suggestions to improve efficiency and innovativeness. Offers expertise in MS Office including Word, PowerPoint and Excel.
Education
Centennial College Scarborough, ON
Advanced Diploma in Business Administration: Human Resources
2019
Relevant Coursework
Payroll Fundamentals 1 and 2 Managerial Accounting Recruitment and Selection
Payroll Compliance Legislation Human Resource Systems (SAP)
Experience
Hudson's Bay Scarborough, ON
Sales Associate (Part-time)
October 2017 – Current
• Processed over 70 credit card applications and utilizing knowledge of payment policies and benefits with customers.
• Facilitated positive customer service to assist in product selection with a view of surpassing customer expectations.
• Obtained knowledge of current promotions, exchange guidelines and security practices.
Sam's Hair Bag Salon Ajax, ON
Receptionist (Part-time)
January 2015 – May 2016
• Greeted incoming customers with professionalism and provided friendly, knowledgeable assistance.
• Oversaw office supply inventory to ensure timely ordering or requisition of depleted or low-level stock.
• Upheld reception area to provide visitors with a positive first impression of the store.
Euro Auto Clarendon, Jamaica
Sales Associate (Part-time)
June 2014 - September 2014
• Conversed with customers to understand needs, recommend products and offer services that aligned with individual desires and needs.
• Orchestrated special orders and ensured availability of product.
• Fostered relationships with customers to enhance customer loyalty therefore increasing the number of returning customers.
J'Dias Boutique Kingston, Jamaica
Sales Associate (Part-time)
February 2013 – March 2014
• Achieved above the daily sales targets of $2,000.00 CAD with a value-focused customer service approach.
• Displayed professionalism and friendliness with customers.
• Communicated information to customers regarding product quality, value and style.
Volunteer Experience
Operation Help the People 2016 – Participated in organized events to raise funds for kids to receive school supplies, food and clothing.
Accomplishments
Achieved yearly quota of processing 74 successful credit card applications at Hudson’s Bay.