Michael Hunter Osmanski

*** **** **, ********, ** 18704

ac9rdf@r.postjobfree.com

570-***-****

Professional Profile

Goal-directed, results oriented professional with a strong work ethic. Skilled communicator and adaptable problem solver. Self-motivated with high energy, initiative and focus. Keen insight in regards to the needs and views of others. Able to listen and identify issues in problem areas and form innovative solutions. Professional, personable, and articulate in presentation, as well as projection.

Skill Areas

Ease of interaction with children and adults of varied age, ethnic, economic, social, political, and educational group levels

Sensitive and empathetic towards the needs of others

Working with deadlines in a fast paced work environment

Communicating effectively

Reliable/dependable

Collaborative leadership style

Can type 70 words per minute

Proficient in Microsoft Word, PowerPoint, Excel, and Self-Applied Research

Able to travel and/or relocate

Education

James M. Coughlin Jr./Sr. High School – Wilkes-Barre, Pennsylvania September 2008-June 2014

Advanced College Preparatory Classes

High School Diploma

Cumulative GPA: 3.7

The University of Scranton September 2014-May 2015

Cognitive/Behavioral Neuroscience

Cumulative GPA: N/A

Luzerne County Community College January 2016-Present

General Studies

Cumulative GPA: N/A

Occupation Experience

Wegman’s Family Markets

August 2012-November 2014

Produce Customer / Surveillance Assistant

Wegman’s is a local super center visited by people of all ages and backgrounds thus; strong communication and interpersonal skills were utilized and fine-tuned while employed. Responsibilities included oversight and customer service during assigned shifts and innovative ways to organize, providing direct supervision, and ensuring the safety and enjoyment of all customers in a fast paced work environment.

Crescenzo’s Brick Oven Eatery November 2014-April 2015

Bar-Back

Responsibilities included: executing all customer service operations, ensuring all prepared products meet the restaurant standards of quality and excellence, being pleasant and alert to customer and co-workers’ needs, initiating and completing customer transactions quickly and accurately, maintaining focus in a fast-paced environment with turbulent demands on both interpersonal relations with staff and customers, keeping entire work area organized and sanitary throughout shift, stocking and executing proper rotation of products, informing immediate supervisor immediately of any problems, and other duties as requested by management and/or co-workers.

Kohl’s September 2016-December 2016 Retail Sales

Responsibilities included: providing excellent customer service, being able to multi-task, handling situations regarding a customer’s inquires, be able to sign customers’ up for our rewards program, provide superb service with a smile, restock the floor with returns, be an optimal cashier and apologize if there is any wait whatsoever, and help co-workers if they’re overwhelmed with any of their duties.

Yellowstone National Park February 2017-May 2017 Porter

Responsibilities included: general maintenance of Lake Hotel grounds, cleaning guest walkways, dusting furniture and light fixtures, cleaning a myriad of windows inside and outside, being able to multi-task efficiently, attending to our guests’ needs in all forms, being responsible for all proper trash and recyclable disposure within the confines of Lake Hotel, maintaining a five diamond reputation throughout Lake Hotel, provide excellent service to our guests’, carry luggage, and be properly trained to evacuate the building of guests’ in case of a fire or other emergency.

Staples, Inc. June 2017-August 2017 Retail Sales

Responsibilities included: providing outstanding customer service, being able to answer and assist with any inquiries from customers’, be able to sell warranties with purchased goods, restock the floor, maintain ordinance and organization regarding the product’s shelving, be familiarized to the store in order to maintain outstanding customer service in a proper fashion, be able to sign customers’ up for our rewards program, dispose of recycled ink cartridge boxes and make new boxes for the next shift, dispose of trash in dumpster out back and restock the trash cans with lining, as well as maintain a good work relationship with co-workers to provide a family oriented staff that is able to assist a customer with their needs.

References

References are available upon request.