Manager Digital Marketing
Resume:
ABOUT ME
PERSONAL INFORMATION
Name: Quentin John Petzer
Surname: Tolmay
Date of Birth: 01 July 1997
ID Number: 970**********
Tax Number: 022*******
Mobile Number: 081-***-****
Additional Contact Number: 074-***-****
Email Address: *************.**@*****.***
Nationality: South African
Home Language: Afrikaans
Secondary Language: English
Sex: Male
Education: National Senior Certificate (NQF4)
Matric (THS CDW)
Address: 64 Mahonie street, Centurion
Willing to Relocate: Yes
Own Transport: Yes
Hello, I’m Quentin,
I hope that you find my CV resourceful and up to standard. I would like to begin with saying I’m a very motivated person. I work hard, learn fast and grow into a company I am working for, as I am looking for a career opportunity and not just a job. I enjoy helping where I’m needed and working either as part of a team or independently. I am a natural leader and fast thinker, enjoying problematic situations where I can find and use different problem-solving techniques. I believe in Honesty, transparency, and integrity in the work environment and will always try to satisfy the needs of both my internal and external clients. I enjoy working with a diverse group of people, personalities as well as cultures and backgrounds, learning from each experience. I pride myself in my capability to provide excellent service and quality products, always trying to not only maintain but raise standards, setting goals and achieving them effectively. My experience is broad-based throughout all marketing, hospitality and administrative fields. I always want to promote my own personal growth, taking all criticism as a learning curve. I find personal satisfaction in perfecting everything I do, being punctual and meeting deadlines and helping others complete their tasks. I thrive under pressure and unexpected tasks that need to be done in a timely manner but still up to standard. Thank you for reviewing my CV in application for the position at your establishment. Curriculum Vitae
QUENTIN
JOHN
TOLMAY
01 July 1997
Centurion, South Africa
*************.**@*****.***
HOBBIES & INTERESTS
• Hiking, backpacking, and camping – nature.
• Organizing and re-developing systems/spaces to make it more functional & efficient.
• Community work and being a community activist.
• Playing an active role in helping the standard of a community improve, joining non-profit organizations such as the LCF and the Exit newspaper.
• Cooking and baking -learning new techniques & styles of cuisine.
• Corporate and Personal event planning, organising, delegating and decorating
EMPLOYMENT HISTORY
Marketing Assistant and Client Administrator
(From 10/2018 – To Currently employed)
Duties included:
• Switchboard and all areas of customer service, administration, and implementation.
• Respond to all customer inquiries within the agreed time frame and in adherence to quality and compliance standards.
• Be the first point of contact for clients and various third parties
• Preparation of necessary documentation required for the implementation of the SOA.
• Maintain client records (physical and electronic) in an orderly and comprehensive manner.
• Maintain and enhance Client Relationship Management systems and software.
• Prepare various portfolio and client reports
• Collate relevant research and source information as requested by superiors
• Conduct general office administration including management and coordination of calendars, stationery ordering, and mailbox collection/drop off.
• Compiling and distributing financial and statistical information such as budget spreadsheets, analyzing questionnaires, writing reports, company brochures, and similar documents.
• Organizing and hosting presentations and customer visits.
• Assisting with promotional activities.
• Visiting customers/external agencies.
• Help to organize market research.
• Leads generation and building of client database. Floor Manager
(From 03/2018 – 09/2018)
Duties Include:
• Recruiting, training and supervising staff.
• Agreeing and managing budgets.
• Planning menus.
• Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines.
• Promoting and marketing the business.
• Overseeing stock levels.
• Ordering supplies,
• Producing staff rotas, handling customer inquiries and complaints,
• Taking reservations, greeting and advising customers,
• Problem-solving, preparing and presenting staffing/sales reports, keeping statistical and financial records,
• Assessing and improving profitability, setting targets,
• Handling administration and paperwork,
• Liaising with customers, employees, suppliers, licensing authorities and sales representatives,
• Making improvements to the running of the business and developing the restaurant
• Working with Pilot Software (expert)
Banqueting Duty Manager
(from 09/2017-To 03/2018)
Duties included:
• Meet and greet clients
• Over-see catered functions, in house and off-site
• Responsible for making the function space visually appealing and
• Presenting the menu offering for the event
• Responsible for the overall sanitation and cleanliness of the work areas,
• Banquet rooms and storage control.
• Responsible for the proper usage and good working order of all equipment, furniture, and fixtures in the Banquet and Catering Department
• Bookings and reservations
• General Admin and cross-section assistance.
Receptionist
(From 09/2016 – To 09/2017)
Duties included:
• Switchboard.
• Stock-taking/controlling.
• Work schedule arrangement.
• Functions & wedding hosting.
• Making of bookings/reservations.
• Public relations at business commerce.
• General Admin (filing, creating documents, etc.).
• Supervision of staff,
• Capex planning/setup, marketing, etc.,
• Nightshift auditing.
• Working with Semper software (expert)
Sales Clerk (Fudgee’z Vetkoek)
Duties included:
• Taking call-in/over the counter orders,
• Stock taking and controlling.
• Working with Aura software.
• Cash float control etc.
OUTBOXED digital marketing:
(Currently employed at this establishment)
Riaan Bezuidenhout – Owner
Three Rivers Lodge & Villa and Anna’s Kitchen:
(Previously employed at this establishment)
Help Desk – Switchboard
Roelien Jansen van Rensburg - General manager
*******@****************.**.**
Thea Strydom - Restaurant: Front of house/Kitchen Manager 060-***-****
*******@************.**.**
Sonja Pretorius - Human Resource Manager
**@****************.**.**
Fudgee’z Vetkoek
(From 05/2016- To 09/2016)
Danie Nel - General Manager
REFERENCES
OTHER SKILLS & REFERENCES
The Exit News Paper – Free-lance journalist (from 2018 to current) Reference:
Gavin Hayward - Owner and CEO
Computer application software (five years’ practical experience) Reference:
Yvonne Benson - Vice Principal at THS Carel de Wet 060-***-****
Drama and Revue leader (four years )
Reference:
Elzet Papenfus - Head of Drama, Culture and Arts at HTS Carel de Wet *************@****.**.**
Head Journalist and editor of "Die Arend" ( three years practical experience ) Reference:
Elzet Papenfus (*************@****.**.**)
Leonie Kotze (******.*****@*****.***)
I was managing the School Paper's Production, editing and sales. RCL School Prefect / Leader 2015
Reference:
Melissa Fourie - Head of RCL elections and controls at THS Carel de Wet 084-***-****
LCF (Life Christian Foundation)
I was a volunteer in the kids games 2014, 2016, 2018:
(http://www.lifecf.org/Projects/CommunityProjects/KidsGames.aspx) Reference:
Rene 083-***-**** (General coordinator)
Kim Grant: 083-***-**** (Photographer)
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