Hugo Francisco *** Spruce Road
Wood Dale, Illinois 60191
Cell 847-***-****
****.*********@*****.***
OBJECTIVE: A Senior Technical/General Management position utilizing skills in planning and strategic analysis for product development, customer service enhancement and effective communication channels to increase productivity and sales. Particularly effective at researching and designing systems that improve quality, reduce costs and increase customer satisfaction. Skilled at leading staff through all phases of project management to improve efficiency and profitability.
SUMMARY: Proven Technical Skills
Extensive formal training combined with hand-on experience in mechanical engineering in the initial conceptualization and design of new products, software development and systems integration for Radio Frequency Transmitters and Programmable Logic Controllers.
Skilled in laboratory testing to determine product suitability with equipment, analyzing results to recommend changes.
Experienced quality control operations with emphasis in Lean Manufacturing methodologies and ISO 9000 Methodologies including testing procedures, analysis and resolution of problem situations.
Familiar with Allen-Bradley/Rockwell automation equipment including RS Logic 500 for Windows Ladder Logic Programming and SLC 500 Programmable Controllers as well as Particle Characterization Analyzes as well as Square D/Telemecanique TSX17 and 47 with PL72 Language.
Extensive Management Skills
Experienced in hiring, training and motivating personnel to high levels of personal and professional achievement.
P&L Responsibilities
Budget Preparation and Management
Train and Develop
Evaluate Performance Levels
Develop Methods and Processes
Negotiated Contracts
Relationship Management
Formulate and implemented Quality Assurance Program
Develop Marketing Plans
Instrumental in cost evaluation/feasibility studies, project management, review and improvement of production standards, system design improvements and laboratory testing.
Refined Communication Abilities
Utilizes verbal and written communication skills to establish and maintain productive working relations with all levels of management and staff personnel as well as with clients.
Designs and conducts highly informative and motivational presentations to departmental personnel and clients.
Fluent in Spanish (oral and written)
Computer Literate
Familiar with standard Windows-oriented PC software including MS Office, Word, Excel, PowerPoint, Outlook, Lotus1-2-3, WordPerfect.
Skilled in Pro E, AutoCAD, and All Clear Intelligent Flowcharting.
EXPERIENCE:
01/1999 – Present Marantec America, Gurnee, Illinois
Director of Engineering and Operation
Responsible for coordinating all engineering/technical activities including development of technical product requirements and forecasting trends in the marketplace as well as overseeing manufacturing engineering.
Hired and supervise one quality engineering manager, three inspectors, two manufacturing engineers and a design engineer.
Coordinate design engineering with Marantec Germany regarding new product development.
Generated and managed all product listing(s) initiatives with Underwriters Laboratories (UL), Canadian Standards Association (CSA), The Federal Communication Commission (FCC) and European Conformity (CE).
Coordinate patent and trade name registration and protection policy.
Conduct engineering evaluations of new competitive products.
Coordinate special projects involving new products and new key accounts.
Responsible for all quality control including test procedures and equipment, problem analysis and resolution.
Responsible for overall Operation Including Production Management and Logistics
MRP system - SAP Proficient
Developed manufacturing processes
Responsible for continuous process improvements
Responsible for Maintenance Scheduling and Department maintenance processes
Coordinate all customer service technical support activities for the U.S., Canada and Latin America markets.
Responsible in developing and management departmental budgets.
Supervise the production and distribution of technical publications such as Instruction manuals, technical notes to sales staff and customer base and all sales brochures.
Responsible for all technical support for each product line
Liaison between Engineering and Customer service
Participate in trade shows and associations.
Major Accomplishments:
Achieved a cost reduction of 45% through a combination of product enhancements, implementation of production efficiencies with Lean Manufacturing Methodology and unification of components.
Establish a Quality Assurance Department and Developed Quality Assurance program ISO9000 principals. Results: Improved product reliability levels and reduced product defects from 66% to 99.9%
Implemented manufacturing processes. Developed as a training tool and to establish manufacturing standards.
Implemented a study of available radio frequencies and unification of components.
Designed and implemented a modular receiver system.
08/1989 – 12/1998 CB Mills, Buffalo Grove, Illinois
Manager of Engineering (1996-12/1998)
Interacted extensively with customers in conducting sales presentations, setting up competitive quotations as well as budgeting operations.
Prepared technical presentations for product line distributors, corporate representatives and customers as technical and sales personnel.
Developed software for Programmable Logic Controllers used in west grinding system, high pressure wash systems and distillation/solvent recovery systems.
Conducted final testing of new equipment and prototypes.
Supervised operations of 2 electrical and 3 mechanical people.
Studied costs and feasibility to proposed projects.
Provided support to customer service activities to review problems and implement solutions.
Chief Engineer (1993-1995)
Responsible for the design and manufacture of distillation and solvent recovery systems and wet milling equipment used by the paint and coatings industry.
In addition to involvement in all sales support activities, worked with customers to identify their needs and ensure the design of equipment with met them.
Managed projects from the initial proposal and contract negotiations to production, installation and problem-solving.
Direct involved in laboratory testing of materials and procedures.
Wrote and supervised production of product installation and service manuals.
Mechanical Design Engineer (08/1989 – 1992)
Managed research, design and development projects ranging from heat exchanger specifications for cooling and solvent recovery units to the redesign of sealing systems for vertical mills to meet E.P.A. Specifications.
Worked with vendors in the identification of material and component requirements.
Assisted in writing and translating technical materials (Spanish/English)
Provided technical support to management in the evaluation of costs and design requirements.
SEMINARS: Variable Frequency Drive Seminar (Square D)
Particle Characterization Analyzes (Malvern Instruments)
Effective Personal Productivity (Leadership Management)
Industrial Pneumatics Seminar (National Technology Transfer, Inc.)
EDUCATION: University of Illinois at Chicago 06/1989
Master of Science in Mechanical Engineering
Major: Heat Transfer
Thesis: “A Study of Boiling Heat Transfer from a Rotating Surface”
Bachelor of Engineering
Major: Thermomechanical and Energy Conversion 09/1985
References Available Upon Request