A1 customer services to All people

Sarah M. Barrera

Home-760-***-**** Cell-760-***-****

Email · ****************@*****.***

Dynamic ability to adapt in any environment and ability to maximizing a company profile with my amazing customer service skills in developing and collaborating very well with managers, such as department heads and training other team members. Very passionate with achieving YOY (Year over Year) forecast/budgeting tools and strategies.

EXPERIENCE

2/8/2019 – 4/2019

SALES & CASHIER, SALLY BEAUTY

Customer service, cashier, Daily Bank Drops and Runs to Deposit Large Amounts of Company Funds.

2018

RESERVATION AGENT & PBX & ROOM SERVICE, HARD ROCK HOTEL Customer Service. Bill Payment for All reservations. Transferring calls to correct department. Taking all in-house room service orders. 2011-2017

RESERVATION SUPERVISOR-ACE HOTEL

Training all new employees, building new rate codes. Daily Revenue reports. Setting up all billing for sales large groups (setting up PM Accounts) taking large deposits for groups and reservations.

EDUCATION

2003 HIGH SCHOOL DIPLOMA

2019 MEDICAL FRONT OFFICE, MAYFIELD

Currently Enrolled

SKILLS

● Multitasking while Prioritizing

● Revenue Management

● Upselling techniques

● Strong communizing with ALL

● Patience while Training

ACTIVITIES

● 2018 Volunteer my services to the Neuro Vitality center, where I checked in patience to their daily therapy programs, served them hot meals and help in hand by tracking & entering Data from Day to Day.

● While enrolled at Palm Springs High 2001-2003 I intern & Volunteer my services to the community for 200+ hours where I was able to get Pediatrics knowledge, labor & delivery, nursing floors hands on hands with paperwork and one on one with patience. 2

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