Michael M Thige,
******@*****.***
**********@*****.***
LinkedIn:
https://www.linkedin.com/in/michael-thige-85082a126/
**** ******** **, ******, ** 75061
BUSINESS MANAGEMENT- TECHNOLOGY-Project & Operations Management Professional
Project Life Cycle Management Transformational Change Management IT Services Planning & Consultation
Industry Experience: Private Sector and Government.
Strategic thinking, process focused and solutions-oriented IT & project management professional with an extensive competency including 3 years in aiding project management office for outstanding project success, enabling change management & transformational initiatives, driving enterprise infrastructure solutions and IT services planning, and steering strategic programs through the complexities of differing agendas. Recent experience in supporting IT Services planning and environmental assignments for NY State Agencies and municipal contracts.
Business Management ITS Project management professional with advanced expertise in project management life cycle including project planning, scheduling and contract negotiations with the client for service level agreements, project progress monitoring and delivery as per quality and time norms
Championed in Agile and Waterfall project management methodology, with strong abilities to manage large project teams; planned and delivered high quality risk management process, along with product information and systems consulting, business process re-engineering and IT services initiatives
Trusted collaborator and advisor. Managed corporate initiative projects and served as a strategic aid for assessments and impact analyses on projects and new opportunities, as well as leading corporate change
Outstanding ability to manage projects and economics efficiently, while streamlining operations, and automating systems, thus saving operational costs and improving productivity and efficiency of operations
Cross-functional expertise with proven success in optimizing organizational productivity, and efficiency. Expert communication and interpersonal relations skills. Highly analytical with sound problem-solving abilities
Technology Forte
Database Management NOS Patches & Updates Systems Installation & Configuration Security Solutions and Project Management Workflow Planning and Productivity Improvement Complex Financial systems B2B –e-commerce Internet Intranet and internet research MS Office suite Lotus Notes e-business solution
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Core Competencies
Agile Project Management Methodologies
Project Schedules / Budgeting / Resource
High Quality Client Interface and Support
Risk Management / Continuous Improvement
Data Center Operations / System Integrations
Vendor and Contract Management
Workflow Planning / Productivity Improvement
Effective Communications and Presentations
Professional Work History
Project Manager New York State Project Management Office, Albany NY 2015 – 2017
Brought on board to the project management office to deliver value added, high quality support to two critical Web-based editorial systems projects within an agile and water fall development environment. Drive organizations' technology and transformational initiatives, while employing project delivery best practices. Support entire project management life cycle, including project scheduling, WBS, issue/decision logs, and project progress reporting. Play a key role in accomplishing projects within timelines and budgets.
Navigate complex processes of business process understanding, requirement understanding & mapping, application development, testing, procedure development, training, business process re-engineering, conflict resolution and project documentation
Juggle multiple project priorities through adopting Agile and Waterfall approaches, and offer real-time support solution and metrics to application development stakeholders
Collaborate effectively with project, product and program managers to ensure alignment of project deliverables with business goals and expectations
Establish a culture of continuous improvement through providing oversight in the management of risk management process for 11 state agencies; held accountable for the continuous improvement intake process
Michael M Thige,
(845) 522- 4874
4008 Conflans Rd, Irving, TX 75061
Organizational Change & IT management: Business Consultant: NY, NY (PT) 2012 – 2014
Transitioned as an influential change-agent, while delivering industry specific consulting services and continuing to direct major projects, while simultaneously engineering processes and driving improvements for a leaner, and more productive and cost-effective operating infrastructure with renewed quality focus.
Evaluated existing systems and operations to understand client needs and design effective training plans to support new systems. Led strategic initiatives concerning product information and systems consulting
Led process re-engineering responsibilities, streamlined processes, and increased productivity levels. Evaluated internal controls, identified areas of risk exposure, and improved operational efficiency levels
Served as an Adjunct Instructor at State University of New York from 2008 – 2011
Consultant: IBM Corporation/CTG Corporation, Poughkeepsie, NY 2006 – 2007
Professional Work History Continued…
Assumed a consultative role, and managed stakeholder engagements and expectations, along with executing data center operations and management projects according to strict defined deliverables, deadlines and within budget. Managed IBM’s global consulting operations in Germany, Canada and the USA,
while working on IBM’s global business systems integration process. Monitored vendor performance and ensured compliance to IBM’s SLA.
Envisioned and created a strategic roadmap for management to implement a globally consistent portfolio of scalable and industrialized next generation solutions and service offerings
Consultant: New York State (Office of Technology), Albany, NY 2003 – 2005
Project managed centralization of data center operations and processes for the New York State regional centers, at the OFT (Office of technology) State headquarters, one of the largest data centers in the US.
Utilized analytical skills to perform cost effective analysis on input/output trade data Technology for the New York State West division
Manager System’s integration: IBM Corporation., Poughkeepsie, NY 1998 – 2002
Provided Service delivery management (SDM) to internal and external accounts for the program products department, IBM northeastern division;
delivered e-Business solutions for external and internal accounts
Education & Certifications
Master of Business Administration University of Arizona Phoenix
Bachelor’s in business administration State University of New York
Advanced Project Management New York University
Additional Certifications & Trainings: Business Operations & management Diversity Awareness & Leadership Skills Organizational & Leadership Practicum Change management Vendor Compliance & Management etc.