Customer Service Manager

KAELI YAGER

**** **** **. *********@*****.*** 432-***-****

OBJECTIVE

Recent college graduate that is looking to forward and better the abilities in the Sociology profession. To maintain a friendly, outgoing attitude and make a difference wherever I go. Also, to maintain a hard-working ethic, and a good reputation in this specific field.

SKILLS & ABILITIES

I have computer skills and use it very well, including applications in Excel/Word documents. I can also talk to people with ease, even when they’re distressed. I can make the best out of any situation while maintain a professional manner.

EXPERIENCE

CASHIER\ NIGHT MANAGER, RMCF/ U SWIRL

JANUARY 7 TO MAY 16, 2016

I handled money and performed cash drops. I also managed the night shift taking responsibility to make sure everything was done but also maintaining a great work environment.

MAINEVENT ENTERTAINMENT

JANUARY 2017 TO JULY 2017

Waitress and banquet attendant served people and handled server duties.

CUSTOMER SERVICE ASSOCIATE, WALGREENS

DECEMBER 2017 TO APRIL 2018

I handled money, provided positive and effective work environment, Provided assistance to customers in person and on the phone. Flexible work positions and hours.

EDUCATION

COAHOMA HIGH SCHOOL, COAHOMA, TX

National Honor Society (secretary), District Champion in Cross-Country, student of the month in Big Spring/Coahoma district.

SOCIOLOGY MAJOR, TEXAS TECH UNIVERSITY

I currently am a graduate at Texas Tech University, I have a bachelor’s degree in sociology with a concentration in criminology also with a minor in psychology. Therefore, I can help people on a social level in the real world by helping them live in a better society.

LEADERSHIP

Throughout high school I had many leading rolls, being captain, prom queen, and also a leader in honors society. While in college I have also used these roles to become a night-time manager at RMCF. Therefore, leadership to me is when you make people smile and make them have a better day while showing them how to do it as well.

REFERENCES

JAMES PARKER,

TEACHER/COACH

Employed at Coahoma High School.

Email: *******@*******.*****.***

Phone:254-***-****

DAPHNE COATES

FRIEND/BOSS

Secretary of Dales heated and air conditioning company as well as co-owner of Bulldog laundry.

Phone:432-***-****

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