Employee Relations Training

DR. DIANE E. THORNTON

**** ********* **** ******, ***** 75287 214-***-**** ********@*****.***

VP / DIRECTOR – ADMINISTRATION / TRAINING / DEVELOPMENT Budgets / Process Improvement / Change Management / Communications / Conflict Resolution / Recruiting Operations / Policies / Procedures / Board Relations/ Facilitation / Leadership Development / Technology/Fund Development Streamlined administrative/operational processes, enhancing performance/productivity. Trained and mentored large high-performing staffs. Developed and managed large budgets, provided risk management and implemented technology systems. Contained costs while increasing efficiency. Developed multi-divisional/startup operations. Developed Strategic Plans.

Developed operational policies and procedures for franchises improving administrative efficiency

Developed Learning Management System to be state-of-the-art for training

Streamlined spending to stay within a flat-line budget, while improving procedures

Led efforts to win bond election funding for two new elementary schools and renovation of two existing facilities Key Skills: Excellent recruiter and trainer, inspiring others to top performance. Exceptional people skills, winning cooperation at all levels. Effective at dealing with the public. Diplomatic and a strong verbal and group communicator. Drive out-of-box thinking, successfully promoting new ideas. Broad administrative skills and astute researcher. Strategic thinker. Ed.D, Educational Leadership, University of Sarasota. M.Ed, Administration and Supervision, Texas Woman's University. BSED, Secondary Education, Texas Tech University.

SELECTED ACCOMPLISHMENTS

Developed operational policies and procedures for franchises, improving administrative efficiency as CEO/President. Organized team to review operational strategies and processes for streamlined efficiency delivering service to franchises. Created processes and created teams to develop action plans. Developed strategic plan. Acquired grant funding. Developed Learning Management System as CLO. Technology was outdated, developed state-of-the-art training for volunteers and professionals. Surveyed extent of problem. Established a five-year technology plan. Organized teams to address curriculum development, training and maintenance. Streamlined spending to stay within a flat-line budget, while improving procedures as Superintendent. Acquired a district budget process that did not meet State requirements. Reviewed district records. Established budget system incorporating proper accounting and coding systems necessary to manage funds appropriately.

Led efforts to win funding for two new elementary schools and renovation of two existing facilities. School district needed additional school facilities. Developed strategic plan. Organized and led action planning teams, which included business, community and school personnel. Addressed key goals to successfully win a bond election. Presented goals to Board. Won $3.5M bond election with no local property tax increase. CAREER HISTORY

CEO/President, Learning for Life; 2016 to present. Manage $4.5M budget, provide service to 262 franchises in four regions across the US and Far East, zero-based budget, personnel, training, fundraising, grant development. Manage strategies/tactics for three-year strategic plan. Chief Learning Officer, Boy Scouts of America; 2014-2016. Managed $4.0M budget and 50 staff. Directed finance, community relations, curriculum development and training with the development of an LMS. Provided fundraising and sales training. CEO/President, Learning for Life; 2010-2014. Managed $3.5M budget, provide service to 262 franchises in four regions across the US and Far East, zero-based budget, personnel, training, fundraising, grant development. Developed and managed strategies/tactics for five-year strategic plan. National Director/Curriculum and Training, Learning for Life; 2007-2010. Delivered training, online and face to face, to 262 franchises, training development for volunteers and professionals, acquired $6M grants over 3 years. Facilitated research process. Event Planner. Superintendent, Masonic Home ISD; 1999-2007. Managed $6.5M budget., Directed strategies for recruitment, selection, compensation and retention of employees. Guided efforts toward strong employee relations. Managed benefits and payroll for 200 employees. Implemented new payroll and benefit process, resulting in substantial savings. Note: Learning for Life is an affiliate company of Boy Scouts of America, National