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Customer Service Executive

Durban, KwaZulu-Natal, South Africa
July 01, 2019

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Zaska Greyling

Personal Information

Full Name :Zaska Greyling

Identity No :960**********

Nationality :South African

Marital Status :Single

Drivers License :Code 8

Contact No :064*******

Email address

Work Experience

Global Christian Academy

• Temporary Receptionist/Substitute Teacher

• 01/2015 – 02/2015 (Temporary)

Tata Steel KZN

• Office Clerk

• 03/2015 – 07/2015 (Retrenched)

Henk Mathee Insurance Brokers

• Receptionist

• 11/2015 – 01/2016 (Relocated)

Experience, duties and responsibilities

Serves visitors by greeting them, welcoming and directing them appropriately.

Maintains telecommunication system.

Deal with queries from the public and customers.

Maintains safe and clean reception area by complying with procedures, rules and regulations.

Contributes to team effort by accomplishing related results as needed.

Maintain the general filing system and filing correspondence.

Prepare correspondence and documents.

Receive and sort mail and deliveries.

Verbal communication, Listening, Professionalism, Customer Focus, Organization, Informing Others, Handles Pressure.

Street Eats

• Self Employed

• 03/2016 – 07/2016

Aramex South Africa

• Receptionist/Contact Centre Executive

• 08/2016 – 03/2017

Experience, duties and responsibilities

Responsible for switchboard and reception duties.

Dealing with booking of collections, assisting with quotations, tracking of parcels, sending POD's and arranging of special trips.

Courtesy calls to customers.

Handling escalated queries from branches, agents and clients.

Completed CSIA Training.

Globeflight Worldwide Express

• Customer Service & Operations Agent (Temporary)

• 07/2017 – 12/2017

Tufftrac Otr

• 01/2018 - Current

Computer Literacy


MS Word




Richards Bay High School

Grade 12 (2014)

Afrikaans Home Language

English First Additional Language

Mathematics Core (HG)

Life Science (HG)

Physical Science (HG)

Engineering Graphics and Design


Avuxeni Training Academy:

Tersius Wepener


Tata Steel KZN:

Martin Dumakhude


Henk Mathee Insurance Brokers:

Henk Mathee


Aramex South Africa:

Adel Bruwer


Globeflight Worldwide Express:

Louise Swanepoel


I am well presented, honest, friendly towards others, bilingual speaking, willing to learn and always give my best.

Kind Regards

Miss. Z Greyling

Cell: 064*******

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