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Security Manager

Louisville, KY
55,000 - 75,000
June 30, 2019

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Robert K. Mitchell

**** ****** ***** *****, ********** KY 40222

Primary Phone: 502-***-**** (5 AM-9 PM) Alternate Phone: 502-***-**** (9 AM – 6 PM EST)

Primary Email: Alternate Email:


More than 20 years of supervisory experience in various field. Site Security Manager, Food Processing Supervisor, Corrections Corporation of America, Industrial Security Supervisor, and Kentucky Department of Corrections. More than 10 years of working in multi-level security environment and more than 4 years on industrial security environment, 10 years of Food Production process and responsibilities includes inventory management and packaging process. More than 2 years’ supervisory and maintenance experience on fire system for high traffic manufacturing plant. Retail store background that is responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support.

Exemplary problem-solving skills, ability to identify issues, research and determine the best course of action to correct, then implement the correct processes or resolution, while adhering to policies and procedures that are in place. Proficient in MS software (e.g. Word, Excel, PowerPoint presentation) and computer skills includes Kronos, Win team. Knowledgeable and can operate in CCTV cameras. Knowledgeable in construction business and its operations. Thinks outside of the box and has excellent attention to details.

Maintains a calm and professional manner in all incidents that occur and attempts to resolve issues that present themselves by resolving the issue myself or consulting with others that are more knowledgeable of policy and procedure.


Ability to multitask, Critical Thinking, Time management, Oral and Written Communication, Strategic Thinking, Corrections Management, Customer Service, Customer Relations, Adaptability, Leadership/Managing People, Sales Management, Safety and Security, Inventory management, Creativity, Persuasion, Collaboration, Proactive, Remains calm in high stress situations and Teamwork.


University of Phoenix

Bachelor of Science in Business Administration/Management-Completed January 2019– GPA 3.62

Lean Six Sigma Greenbelt Certification- Certified May 2019

Project Management Certification-Began June 2019 (in process will complete by July 15, 2019)

Washington County High School-General High School Studies-High School Diploma

Marion County Vocational School-Welding Course, Arc, MIG, and TIG welding Certificate.


Delta Mu Delta-International Honors Society in Business.

The National Society of Collegiate Scholars.

Additional Training

Certificates in the following courses:

Managing and Controlling Anger/Moral Leadership and Development/ Understanding Anger

Leadership in Times of Critical Incident/Influence with Confidence

Responding to Sexual Abuse and Misconduct (PREA)


Samberg Leadership.

Incident Command Systems.

Emergency Response Team and CERT team member.

CPR Certified by Red Cross and ECSI Division of Corrections.

Completion of Corrections Basic Academy for CCA.

Firearms certified Kentucky Department of Corrections.

Taser Certified able to use X26, X26P, X2, and less than lethal munitions (SIMS) weapons trained.

Completion of Kentucky Department of Correction Basic Academy.

Mental Health training, crises intervention training, Hostage Negation, Basic first aid training.

Incipient Fire Fighting, Confined Space Rescue and Air Monitor Trained.

Professional Experience

Pro-Katchers Temp Agency

Kellogg’s Sanitation Supervisor November 2018- March 2019

Assign job duties to staff and reassign as necessary, supervisor between four and thirty-five staff depending on facility need.

Develop and implement new Policy and Procedure, Correct and rewrite existing policy and procedures as needed.

Monitor man hours needed to complete tasks. Minimize man hours on new and existing tasks.

Monitor employee overtime in order to assist in reduction of overtime and budget expenses.

Enter hours worked for employees in Kronos.

Follow through with inspections on production lines to insure they meet food safety standards in order to begin production. Inspect overall cleanliness of the facility and correct any deficiencies.

Practice continuous improvement to increase the efficiency and productivity of staff supervised.

Be proactive and able to take corrective action in production.

Capstone Logistics

Position Site Security Manager January 2018- Sept 2018

Maximize operational efficiencies using defined metrics continuously improving operational performance while optimizing both company and partner measures.

Work with and update the partner on any, and all changes that need to occur to increase quality and proficiency of service provided, Increase profitability of site for company.

Ensure a culture of safety throughout the local site by adhering to all safety policies and procedures - monitor warehouse safety, physical security and operational metrics on a daily, weekly and monthly basis

Recruit, interview, and hire the qualified staff for operational needs. Provide additional staffing for any increase of operational needs within assigned location.

Responsibilities also included Sharing, performance appraisals, transfers, promotions, setting pay scale, pay increases, conflict resolution, discipline and termination if necessary.

Identifying and resolving problems all within established Company policies, processes and procedures.

Responsible for developing and integrating security protocols to foster a safe and secure working environment.

Conduct investigation into all security related incidents that occur on facility grounds.

Prepare detailed incident reports on all vehicle, personnel accidents and any interaction with outside agencies such as Police, Fire Department or EMS.

Responsible for ensuring first contact with inspectors, visitor or client representatives.

Ensure all sanitations of areas supervised are cleaned properly. Promote safety adherence and compliance with safety requirements and proper use of PPE’s and chemicals.

Works as a team, with the Site Operations Manager to drive efficiency, effectiveness, and profitability of operations through P&L responsibility for the site, including revenue and profitability performance against budget.

Dollar General Store

Position General Manager August 2017- January 2018

Recruit, select and retain qualified employees according to federal and state labor laws and company policies. Ensure store is properly staffed. Payroll for all employees, scheduling, and training employees store model sets, maintaining store appearance, ordering product, conducting inventory.

Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies.

Responsible for all assignment for cleanliness of store. Ensure the proper safety protocols and procedures are followed. Ensure the store is always inspection ready.

Evaluate operating Statement’s to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.

Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures

US Security Associates

Position Security Shift Supervisor June 2016- August 2017

Security Shift Supervisor/Loss Prevention Associate: Responsibilities consist of positive interaction with employee’s and client, meaningful security rounds of client property for protection from internal and external theft, vandalism and contraband introduction into the distribution center. Duties also include but not limited to safety and security rounds, fire patrols, covering shifts needs for call off, completing and updating schedules, contacting outside authorities for necessary assistance including EMS, Fire department and law enforcement matters, produce entry badges for all employee of clients and US Sec. Assoc.

Investigate all security incidents that occur, produce detailed reports reflecting accurate time and events that occurred all incidents. Assist client staff in day to day work activity

Allied Barton/Ford LAP

Position Site Security Shift Supervisor April 2014 – June 2016

Industrial Security Shift Supervisor, Safety and Loss Prevention Team Member: Responsibilities of this position are to supervise security staff, fill vacancies on the schedule for any call offs that may occur and protect assets of Ford LAP from theft or vandalism report and respond to safety issues.

Fire Suppression System Supervisor: Responsibilities included notifying maintenance of necessary repair, and updates to the plant fire suppression system by completing necessary reports, control primary and secondary fire systems by closing SCV’s, PIV’s and isolations valves as necessary. Recharge PIV and SCV fire systems that have been taken off line, monitor fire alarm system, conduct monthly audit of all water, dry chemical and Co2 extinguishers to ensure OSHA and local standards are met, refilling, replacing and repairing as necessary, update fire program with all changes, training all employees on fire suppression system.

Incipient fire training for up to 1.5-inch hose, use of fire extinguishers, use of air monitoring equipment for confined space air quality, conduct fire safety inspection before burn and weld permit are issued maintain accurate log of all burn and weld permits, conduct training for safety matters and accident prevention with officer’s.

Responsible for sanitations in the areas supervised promote safety compliance when using all chemical. Ensure use of PPE’s. Submit work orders for repair or replacement of defective or broken equipment.

Completed incident reports on medical emergencies, vehicle accidents, thefts and any additional incident that may occur. Responsible for completing work request for repair issues on fire system and plant secondary areas.

As Security Supervisor, it was my responsibility to respond to all facility emergencies to include Medical, Fire and any behavioral issues or accidents on grounds. Security also worked with all local and state outside authorities to accomplish a safe work environment for all employees and visitors always.

Monitor and Search employees and visitors entering and exiting the facility from aspect of loss prevention.

Supervision of 4 to 8 staff on shift depending on facility needs and client request.

Kentucky Department of Corrections

Position Correction Officer November 2013-April 2014

Correctional Officer- Supervise inmates, conduct cell searches, monitor behavior of inmates, write occurrence reports, complete disciplinary actions as necessary, complete other duties assigned.

Help prevented introduction of contraband into correctional facility.

Corrections Corporations of America/ Marion Adjustment Center

Position Correctional Shift Supervisor April 2004-June 2013

Assistant Shift Supervisor-(6 Years) Multiple Security Level Facility Supervisor, Incident Commander of all incidents occurring on facility. Complete detailed reports on all incidents that occur on facility grounds during shift, Supervise staff and inmate’s, assigning staff to post, schedule staff, conducting counseling and corrective action for staff and inmate population, respond to all emergency incidents to include medical issues physical and verbal altercations, mediate and resolve conflicts that arise, assume responsibility for entire facility in absence of Shift Supervisor or at Supervisor request. Conduct and oversee training for all staff in security and safety concerns. Supervision of approximately 25 to 45 staff and 850 to 950 inmates. Complete staff work schedules for a minimum of 2 weeks in advance. Medium, Close Custody level Unit Supervisor, Segregation Unit Supervisor. Ensure the safety and security of staff and inmate population.

Complete safety and sanitation inspections, follow up on areas that need improvement, ensure the assignments are carried out in a timely manner.

Correctional Counselor-(2 Years) ensure the safety of and supervise staff and inmates, aid in the daily living needs of convicted felons, confirm information about inmate’s home and job placements, conduct disciplinary hearing and incident investigation.

Assisted Fire and Safety Manger for 1.5 years with inspecting, testing and replacing smoke detectors, fire extinguisher testing, replacing emergency exit markers, exit signs, conduct weekly and monthly safety inspections to include inspecting for possible personal injury hazards (i.e. slip, trip and fall hazards) also including fire hazards. Monitoring and resetting fire suppression system and alarms.

Correctional Sergeant-(1 Year) Supervise unit of approximately 200 to 300 inmates and 12 to 15 staff members, conducted security check of Units and yards for contraband so to ensure safety of all staff and inmates. Complete safety and security check for housing unit assigned to. Conduct training of staff on all posts in unit assigned. Monitor all security equipment and train staff on proper usage, conduct disciplinary hearing and investigations

Community Service officer-(1 Year) Public Relation, working with Local Government Officials, escorting Inmate work detail into the community to perform public services requested by city and county officials, i.e. school improvement, community beautification road waste pick up.

Employment ended due to facility closing in 2013.

3M Construction

Position Owner April 2001- March 2004

Owner/general contractor- Market, promote and generate positive business direction, Construction of homes and room additions, decks, roofing, remolding needs and all home improvement and repair needs.

Montebello Packaging

Position Line Tech. June 2001-February2002

Line technician- Level 2A printing press operator.

Position responsibilities: Monitor printed on all product line, complete all necessary mechanical adjustments and repair, ensure print tolerances are correct. Correct ink color, tone and mix to client specification.

Armor Foods

Position Wet Processing Supervisor April 1990-January 2001

Milk Evaporator Operator (3.2 years) Produce condensed milk, cream and various other food grade liquids needed for product production.

Wet processing Supervisor (6 years) duties included processing, inventory finished, and raw ingredients submit necessary order forms for material needed. Ensure proper storage of refrigerated raw ingredients and finished product. Duties also included measuring ingredients, mixing, ensuring proper packing, sanitation of equipment and supervised area, correct package and label for product, correct weight of product in package, and ensuring general maintenance was performed on equipment. Ensure proper operation and safety parameters are followed, also duties included supervising 8 to 15 staff depending on production need in the area.

Wet processing supervisor duties included responsibility for end-to end food processing and production of various products.

Duties also included inventory of raw material, finished product, completion of shipping paperwork, operation of hand truck both manual and power, operation of forklift OSHA certified

Lexington Humane Society

Position Animal Control Officer June 1988-April 1990

Animal Control Officer/Citation Officer for Fayette County – Animal Control and rescue, issue citation, answer calls too public, encourage and develop positive public relations, work with local law enforcement and other civil services.

U.S. Military

Basic Training

Intelligence Analyst (1 year) June 1987- June 1988

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