Software Back Office

RAMITA KULDEEP CHOUDHARI

Mobile: 982******* / 982*******

Email: *********@**********.*** / ************@*****.***

EXPERIENCE

Current Company Name : Working with Axis Securities Limited for Axis Bank since 12th

January 2015.

Experience : 4 years.

Designation : Operational Executive DEMAT Department.

Job Description : 1. Uploading KRA data modification and images on KRA

Agency site of three in one account (Saving,Demat and

Trading Account)

2. Working on KRA hold cases and coordinate with

KRA agencies and Branches for rectification of hold

Reasons.

3. Working on rejected cases of KRA and raising fresh KRA

Requests after necessary rectifications of KRA agency

Queries.

4.Coordinate with NDML,CVL,CAMS,KARVY,NSE for queries

Related to customer’s KRA.

5. Doing scrutiny of KYC documents require for opening of

Saving, Demat and Trading account.Also scrutinizing KYC

Documents for updation of existing customers REKYC.

Company Name: CAMS INDIA PVT. LTD.

Experience : 7 years. From March 2008 to June 2014.

Designation : Team Member Support Administration.

Job Description: 1. CAMS provide a total solution for Excise and Service tax,TDS,VAT &

CST.

2. I work as a Support Administration analyst and my responsibilities in

providing day to day support for client operations, crystal report

designing of excise invoices for the clients and giving training of

excise software to the clients. It also includes installation of Software

at client’s workstation through remote access.

3. Done Project planning and Project Execution. Testing the project till

implementation.

4. Documentation of projects and setup. Also I prepared FAQ for clients.

5. Give day to day work details reports to Team Head.

6. My works mainly included word/excel operations.

This is includes keep records of new clients.Maintain their

Informations. Also write email to clients. Do follow up to clients.

7. Also I prepare presentation of software to know how to run and

control software.

8. Also track the report of AMC of clients. Do follow up to clients for

renew the contract.

DETAILS OF PROJECT HANDLED

Clients: Dow Chemicals, Gharda Chemical, SAIL, Hawkins, Akzo-Noble, Dupont, Wyeth,

Parker, Indoco Remedies, Wipro, Cabot, Diversey, Micheline, Innova Rubbers,

Star Plastic, Netal, Paramount.

Description: This project involved the collection of system requirement. Successfully developed customized software which included designing database as per client requirement, designed customised reports for Indirect Taxation working. It also involved the integration of ERP with customized software, which was completed successfully. The other major role was to provide the proper training to end user, post implementation support through RDC.

ACADEMIA

B.COM R.A. PODAR COLLEGE OF ECONOMICS & COMMERCE MATUNGA 59%

H.S.C. R.A. PODAR COLLEGE OF ECONOMICS & COMMERCE MATUNGA 62%

S.S.C. I.E.S GIRLS SCHOOL NO.2 DADAR EAST 73%

IT SKILLS

- MS CIT certification

PERSONAL DETAILS

Date of Birth : 10th FEBRUARY 1983

Permanent Address : E-205 Morgana near Gate no.2 Casa Rio Gold,Palava City,

Dombivali East-421204.

Communication Address : B-102, RACHANA-NIRAJ CHS., Kopri Colony near Kopri

Police Station Thane (East) – 400 603.

Mother Tongue : Marathi

Language Known : English, Hindi, Marathi

Marital Status : Married

Hobbies : Singing, Drawing

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