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Manager Customer Service

Location:
Senoia, GA
Salary:
85000.00
Posted:
July 03, 2019

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Resume:

David D. Holmes

*** ******* *****

Senoia, Georgia 30276

C678-***-****/***********@*****.***

OBJECTIVE

To obtain a position in Purchasing, Materials or Operations, that will further my professional growth.

EXPERIENCE

September 2014 to March 2019 - Senior Purchasing Agent - Indirect Procurement

Panasonic Automotive Systems, Peachtree City Georgia

Tier 1 Manufacturer of Automotive Infotainment Systems

Responsibilities include – Purchase of all materials, services and supplies needed for day to day business. Negotiate all contracts, inventories and pricing terms for services and equipment for all North American facilities. Management of fleet of company vehicles. Resolve all supplier issues. RFP and RFQ management for services and equipment. Active member of Supplier/Customer Diversity Team, Cost Savings Team and Facilities Project Team. Responsible for McAllen Texas, Farmington Hills Michigan, Kansas City Missouri, Reynosa and Monterey Mexico facilities procurement needs. Manage $100m in annual spend.

January 2014 to July 2014 – Senior Buyer (Contract)

ProLogistics, McDonough Georgia

Responsibilities include – Manage forecasting and purchasing of material both domestic and import. Negotiate pricing, cost reductions and contracts. Track ongoing cost savings activities. 6 month contract position.

February 2011 to July 2013 – Program Launch Manager / New Model Launch Supply Chain

ANM Services, LaGrange Georgia

Responsibilities include – Manage all aspects of New Program Launch from negotiation of contract through delivery of site to Site Manager. As well as manage daily activities of LaGrange warehouse. Track all inbound and outbound products. Maintain parts inventories. Manage JIT delivery of product to Johnson Controls West Point. Manage quality concerns for the customer as well as suppliers.

January 2007 to November 2010 - Purchasing Manager

M.A. Industries, Inc Peachtree City Georgia

Manufacturer of Precast Concrete Accessories, Bale Strapping and Plastic Filters.

Responsibilities include – Purchase of all materials, services and supplies needed for day to day business. Negotiate all contracts, inventories and pricing terms for services and raw materials. Manage all departmental ISO9001 activities. Manage fleet of company vehicles. Resolve all supplier quality issues. Manage and maintain Key Supplier Rating System. As well as all Inventory Control and Cost Reduction activities.

May 2006 to December 2006 - Self Employed

May 2005 to May 2006 - Operations Manager

PRE Holding, Inc. Newnan Georgia

Supply and Distribution of Prepaid Gift and Cellular Cards

Responsibilities include – Negotiate Carrier pricing, Carrier Development and Carrier Evaluations. Manage Staffing, Inventory and Budget for Newnan DC. Manage DC Level Order entry and Customer Service areas. Inventory Control of all inventory in DC. Development of packaging specs. Customer issues with in-bound and out-bound shipments. Special projects as assigned.

September 2000 to May 2005 - Purchasing Supervisor

TDK Components USA, Inc. Peachtree City Georgia

Supply Electronic Components to Chrysler, GM, Ford, Flextronics, Motorola, Panasonic and many more.

Responsibilities include – Negotiate supplier pricing, Supplier Development, Supplier Evaluations, Manage Cost Reduction Program, Departmental QS/ISO 9000 compliance, Manage Inventories along with ordering materials from domestic and over seas suppliers. Development and compliance with Green Purchasing Plan. Customs issues with in-bound and out-bound overseas shipments. Special projects as assigned.

David D. Holmes

170 Kenwood Trail

Senoia, Georgia 30276

C678-***-****/***********@*****.***

October 1998 to June 2000 - Inventory Control / Logistics Manager

Dixie Numerics LLC Lake City, Georgia

June 1996 to October 1998 - Senior Materials Coordinator

Johnson Controls Inc. Automotive Systems Group Johns Creek, Georgia

1991-1996 – Shipping / Rec. Supervisor – Douglas & Lomason – LaGrange, Ga.

1989-1991 – Materials Coordinator – JCI – Geneva, Il.

1986-1989 – Production Lead – JCI – Lapeer, Mi.

ACCOMPLISHMENTS

M.A. Industries Inc. Reduced overall on-hand inventory by more than 25%.

Sourced and approved New and Backup Suppliers for major raw materials.

Increased raw material inventory turns from 4 to 10 in first year.

PRE Holdings Reduced Staffing at Newnan DC.

Reduced damage through packaging and carrier changes.

Increased shipping accuracy and volume by 20%.

TDK Achieved over $3 million in cost savings from 2001 to 2005.

Maintained a 98% Inventory accuracy rate.

Decreased on-hand inventory from 3 months to 2 weeks.

Designed and installed On-Site Consignment Programs for Raw Materials.

EDUCATION

MOTT Community College

Flint, Michigan

Business Communications

PROFESSIONAL DEVELOPENT COURSES

Six Sigma Green Belt Certified TS-16949: 2002

QS9000 Internal Auditing QS9000

ISO9001:2000 ISO9002

ISO14001 5S

10+ years of JIT manufacturing experience. ( Seating, Molding and Stamping.)

25+ years of manufacturing and inventory controls experience.

SALARY HISTORY

Available upon request.

REFERENCES

Available upon request.

Bachelor’s Degree



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