Personal Trainer, gym manager
Resume:
LUAY ALKHATIB
Senior Personal Trainer
DOB: 21/March/1987 Citizenship: Australian
EDUCATION:
EXPERIENCE:
Australian Institute of Fitness 2012
Master Trainer (Australian Institute of Fitness Award for completing the course flawlessly with great punctuality and attitude towards training, excelling in the course): Certificate III and IV in Fitness. tapp *****@*****.***
Curtin University 2011 – 2016
Graduate in Bachelor of Commerce (Economics and Finance) Personal Trainer Qgym Elite 31/July/2016 - Present
• Working with VIP clients and providing high quality service to members in 1 on 1 training.
• Do gym floor walks and build rapport with members, helping correct form and advising them on potential exercises to progress or regress their training and encouraging them to continue.
• Converted many new clients to the gym from body scans by providing advice on changes and translating the information on the body scan into “layman’s terms” such as the BF% and SSM, and what steps to take to achieve their goals.
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• Provided mobility assistance and injury management for clients using new exercise and stretching techniques.
• Writing, adjusting and maintaining clients programs for them during 1 on 1 sessions and for them to do on their own in the gym. Providing a mix of programs ranging from Fat oxidation, injury management, hypertrophy as well as fitness based training programs and sport specific training. Achieving significant improvements in strength and body composition.
• Built excellent rapport with the local clientele, remembering names and details of their lives and striking up a conversation when appropriate.
• Built good rapport with MTM group team members on all levels, including sales staff, workers, managers and other personal trainers. Joining in on team building exercises in my stay in Doha such as the indoor football games on Friday evenings and captaining the Qgym outdoor football team for 2 consecutive years.
• Always display a positive and happy attitude while dealing with clients and staff. Owner and Personal Trainer Physiques Laboratory July/2015 - July/2016 Personal Trainer Bailey Fitness Morley July/2013 - July/2015 Personal Trainer Sculpture Personal Training Jan/2013 - July/2013
• Established my own personal training business. Maintained small client base due to being at University full time. Training 1 on 1 and small group classes of up to 5 outdoors.
• Built, repaired, upgraded and maintained fitness equipment to a consistently higher standard.
• Client retention rate of 85% and handled, maintained and processed client accounts keeping accounts up to date and paid on time.
• Achieved great client results most notably a girl who lost 70kg and maintained the weight loss over last 2 years.
• Helped clients implement lifestyle changes and maintain a healthy lifestyle. Such as providing feedback and suggestion on food diaries as well as meal suggestions.
• Helped clients plan out and achieve goals in achievable timeframes with great clientele satisfaction. This included weekly, monthly and 3 monthly schedules, as well as planning out 1 on 1 sessions.
• Trained clients in many different ways implementing different techniques to achieve goals including HIIT training and strength training as well as for hypertrophy.
• Developed a personal training business operating from Bailey Fitness Morley and successfully maintained a strong client base with 30 – 45 consistent sessions per week.
• Blueprint to client conversion rate of 60% and strong client retention rate with many clients continuing to train on an ongoing basis.
• Assisted with the development of the Bailey brand by promoting the gym to prospective clients, recommending classes to current clients and assisting sales staff with new leads and Blueprint (new member complimentary session) management.
• Helped clients achieve weight loss, hypertrophy and sporting goals through setting achievable targets and maintaining a positive and supportive PT-client relationship.
• Responsible for all administrative functions associated with running a small business including; ordering equipment, abiding by business tax obligations, keeping record of payments, following up on unpaid accounts, organising personal training sessions, tailoring programs for client needs and assigning clients to other personal trainers if session time requests could not be satisfied.
• Promoted my business through initiatives such as complimentary sessions and organising extra-curricular training sessions with clients in order to promote a positive lifestyle change and build stronger relationships.
• Fostered a positive rapport with clients and gym members by working the floor and making myself approachable to gym members who sought advice or assistance.
• Recommended vitamins, supplements, protein and personal training sessions in order to productively satisfy needs of clients, assist clients to attain health goals and help achieve financial goals of the overall business.
• Provided one-on-one training, two-on-one training and instructed group training sessions/ classes tailored for individual weight loss, muscle maintenance, hypertrophy and development.
• Maintained a rapport with new and long-term clients, delivering a high level of service and fitness results, in order to successfully attract and retain a minimum of 80% of all clients.
• Demonstrated commitment to personal fitness, company policy and professional development by training at least four times per week, attending business events and workshops. Food & Beverage Attendant, My Place/ The Terrace Lounge October 2012 – July 2013
• Provided a high level of customer service to a largely professional clientele, successfully maintaining a positive relationship with regulars to retain their ongoing business and connection with the establishment.
• Assumed money management responsibilities including close of business transactions such as closing tills, counting money as well as cash drops.
• Involved in organisation and set up of promotional events such pop-up nightclub ‘Chalk’ and Christmas functions to generate new and diverse business.
Restaurant Manager, Outback Jack’s Whitfords December 2010 – February 2011
• Promoted to a full time management position after working as a bartender for one week due to the resignation of the previous restaurant manager after being recommended to succeed him by staff and management.
• Responsible for recruitment and training of new staff when required, efficiently and effectively filled open positions and ensured all new staff complied with service and professional standards.
• Implemented new procedures and systems such as assigning wait staff responsibilities and qualification/ability matrix, organised regular meetings with staff and owners to determine effectiveness of new procedures.
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Supervisor (Level 3), Sheraton Hotel Perth August 2009 – June 2010
• Responsible for overseeing functions for exclusive clientele including business meetings, private parties and ensuring all hotel guests/ visitors received a high standard of professional service.
• Excellent verbal communication skills, as shown through training and overseeing staff, efficiently dealing with a high level of guest traffic and cooperating with staff at all levels of the business.
• Commitment to development of industry related knowledge, as shown through extensive familiarity with cocktails, coffee, gourmet food and experience with food and beverage service.
• Senior First Aid certificate.
• Emergency CPR training.
• Community Coach Training Program (Active After School Communities)
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• Developed ability to work under pressure.
• Highly developed communication and client relationship . building skills
• Effective and proficient time management and organizational skills, shown through managing a roster for
Outback Jack’s staff and the implementation of new policies and procedures
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• Highly industrious as displayed by starting, running and maintaining a small business whilst studying a full time business course.
• Speak English (1st language) and Arabic fluently.
• Institute Energizer Award (Peer-voted ‘Best in course’), Australian Institute of Fitness 2012
• Top 10 Achievers for Communication in Business 100, Semester Two 2011
• Top student in Economics 100, Semester One 2011
• Letter of Commendation from Curtin Business School for an outstanding semester weighted average, Semester One 2011
• Cricket - won All-rounder of the year for club and batting award in separate seasons and won 2 district fielding awards in a row (top fielder in division).
• Football – made first paid debut in the first team of state league at 16. Played for several years in top teams in the state league. Won golden boot and best and fairest award for team in year team finished 2nd. Was the youngest member (16 years) of the first team to tour England in 2003 (Preston NE, Yeovil Town and QPR of Scotland). Represented the WA state team at under 15’s and 16’s on several occasions. References available on request
SKILLS AND QUALIFICATIONS
ACHIEVEMENTS
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