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Employee Relations Human Resources

Hammond, Indiana, 46324, United States
June 28, 2019

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**** ****** ******* · Hammond, IN 219-***-**** · LinkedIn Profile ·


I’m seeking a place of employment to enhance my career in Human Resources or Supply Chain as a recruiter, generalist, specialist or coordinator.

Technical Skills / Training

Platforms: AS/400 MS Office Lawson Windows

Programs: Excel MS Word MS Outlook PowerPoint Visio Web Publisher

Kronos Lotus Notes Adobe Photoshop Publisher

Elron Web Inspector Elron Message Inspector

Lawson Web Req. Lawson Accounting/HR/Payroll Application

Resumix Ulti-Pro Software 2000 for HRIS, Payroll, & Report Writing

ADP Payroll Application Meditech Clinical System

Peach-Tree Insights Financial

Supply Chain TRAX-ERP Supply Chain RAMCO-ERP

ATTRIBUTES: Dependable Loyal Bilingual Team Player


DECEMBER 2010 – JULY 2014

SUPPLY CHAIN COORDINATOR, Republic Airways Holdings, Indianapolis In.

Provided direct support to the Vice-President of Supply Chain it’s Directors and several Managers. while performing various administrative tasks including, but not limited to, calendar management, greeting contractors and vendors, employee file maintenance and contract submission reviewal process.

Prepared contractual and vendor correspondence regarding form completion, reports, charts and graphs.

Ensured competency of work from a standpoint of grammar, composition, and format.

Ensured government compliance with regard to records retention SBA submission forms.


HUMAN RESOURCED ADMINSITRATIVE ASSISTANT, Republic Airways Holdings, Indianapolis In.

Provide direct support to the Vice-President of Human Resources, Directors and several Managers Performed various administrative tasks including but not limited to, employee file maintenance process employee personal action updates, name changes, address changes.

Prepared correspondence, forms, reports, charts and graphs while ensuring competency of work from a standpoint of grammar, composition, and format.

Ensured government compliance with regard to records retention.

Provided support and documentation for unemployment claims/hearings.

Ensured the organization is compliant with FAA regulations governing employee identification badges.

Provided direct correspondence with regard to employment verification letters, letters to expedite passports, letters to request jury duty exclusions.

Provided back-up support for the receptionist to cover personal time off, sick, and vacation days.

Responsible for ordering & processing all departmental office supplies.

Responsible for the employee identification badge process for over 10k employees, to ensure accuracy into the HRIS database.

Places, accepts, and screens all incoming phone calls into the Human Resources Department, filtered and refers calls to others, as needed.

Organized and facilitated meetings and calendars as requested.

Responsible for ensuring the organization's personnel documents are in compliance with Department of Immigration & Naturalization Division and the Transportation Security Administration.

January 2005 - January 2006


Responsible for the data entry, follow-up, and coordination of all correspondence with regard to

accounts payable, accounts receivable, employment applications, and benefits administration.

Prepared forms, reports, charts and graphs.

Ensured competency of work from a standpoint of grammar, composition, and format.

Placed, accepted, and screened telephone calls and refers calls to others, as appropriate.

Primary support/contact for all Human Resources functions including employee relations, performance management, compensation, staffing, health & safety, leadership and development, program roll-outs, strategic consulting and human resources projects as required.

Responsible for the creation and implementation of the employee handbook, human resources

administrative policy manual and procedure.

Maintained inventory control of all electrical component stock room supplies, including processing RMA's, backorders, shipping and receiving.

Processed new hires and terminations - executes checklists for terminated employees, conducts exit interviews and provides separation notices.

Processes payroll, the complete cycle analyzes, prepares, inputs, and submits payroll data in a timely manner, such as: adding new hires, terminating employees, entering hours (worked, vacation time, time off), insurance and 401(k) deductions, garnishments, etc.

Monitored and recorded company expenses.

Prepared and maintained employee files, assuring accuracy, compliance and confidentially with regard to unemployment claims, employment verifications.

Ensured compliance regarding I9 work status eligibility including but not limited to all Federal &

State regulations.

Benefits Administration- submit new enrollments and terminations, ensure employee understanding of benefits programs and counseling employees/dependents as situations arise. Resolve employee benefit complaints, code and reconcile insurance bills, resolve discrepancies with carriers in a timely manner.

Responsible for processing the Workers Compensation Administration file 1st report of Injury,

follow up with injured employees, resolve claims, track accidents and post OSHA log annually. Maintains all personnel, I-9s forms, benefits, workers comp, and payroll files while ensuring

compliance with state and federal laws.

May 2002 - December 2004



Supported the Director of Employee Relations, three (3) ER Consultants whom provided services

for up to 10,000 employees. Servicing numerous, satellite offices, and 3 campus/facilities.

Counseled employees at all levels; reviewed disciplinary actions and policy interpretation. Assisted with research and development of policies and procedures relative to area of responsibility.

Conducted investigations of employee complaints while participating in the grievance process by

providing counsel to employees and management on a variety of issues.

Scheduled and coordinated the Problem-Solving Hearing process (internal resolution committee). Reviewed committee recommendations related to the Problem-Solving Hearing and communicated outcomes to management to overcome consistent issues.

Responsible for project management, established and met timelines, attention to detail and follow through.

Assisted in budget development and communicated any variances to the department Director and appropriate staff members of budgetary related problems. Verified accuracy of financial and

computer printout reports. Tracked and ensured proper billing of invoices for the department.

Maintained professional relationships with various departmental personnel to coordinate operational activities associated with adequate staffing, space and facility, coordinated purchasing, maintenance and renovation activities as needed.

Compiled and processed statistical information and data for preparation of various reports (i.e.

Corrective Action Log, Problem Solving Log, EEOC Log, and General Ledger Detailed Expense

Report Log).

Contributed to employee activities and monthly events (i.e. Employee Gift Distribution and assisting Spanish speaking employees with Benefit interpretation). Supported other Human Resources functions as needed.

Performed complex and comprehensive administrative functions. Established organized and

maintained appropriate files and filing systems. Planed, organized and managed the setup of

meetings, projects and initiatives under the Director's guidance.

Arranged travel schedules, reservations, meeting/seminar enrollment and reimbursements for

departmental personnel.

Opened, read, sorted, and prioritized incoming mail (both physical and electronic) and compiled

pertinent data, composed replies, and initiated action as needed for the Director in a highly

confidential nature.

Coordinates and maintained the department supply inventory. Provided functional direction for

clerical staff within the area.

Prepared forms, reports, charts and graphs. Ensured competency of work from a standpoint of

grammar, composition, and format. Placed, accepted, and screened telephone calls and refers calls to others, as appropriate.

Payroll Specialist, IU HEALTH /CLARIAN HEALTH PARTNERS, INDIANAPOLIS, IN Performed daily accounting and financial functions, which include entering data into computer;

recorded; calculated and summarized numbers; reviewed documents for proper completion.

Processed all timecard correction forms in Kronos, Lawson and ADP systems.

Calculated retro for any pay premiums related to shift differential, OT, Weekend, Holiday, On-call

or Special Weekend option.

Assisted in processing Bi-weekly payroll cycle for over 10,000 employees.

Assisted in tracking / balancing entries made to the general ledger system related to employee

deductions, PTO, wages, state and federal taxes.

November 1999 - May 2002


Conducted behavior based/structured interviews for exempt and non-exempt positions, making

recommendations to hiring supervisor or manage accordingly.

Interviewed a minimum of 6 candidates per day while still meeting the monthly hiring goal.

Fostered relationships with area colleges for internship programs to fill job vacancies.

Responded to all employee and applicant inquires in a courteous and professional manner within 24hours of receiving the call.

Assisted with measurement/reporting for the effectiveness of recruitment strategies.

Provided a strong attention to detail and follow through related to project management while

establishing timelines and meeting deadlines.

Established excellent team building skills with department managers to understand their recruitment needs and applicant criteria.

Conducted background checks on each candidate.

Assisted in decreasing the hiring cycle to a maximum of 14 days.

Provided reporting analysis during "Turnover Committee" meetings for departments with high ratios to effectively impact and reduce their percentages.

Ensured compliance with all federal and state regulatory bodies including but not limited to



Coordinated licensing appointments for employees with Illinois Gaming Board.

Ensured dissemination of appropriate communication to employees regarding licensing.

Completed data entry of employees licensing information in Lawson/HRIS system.

Responsible for maintaining the HRIS system from updated employment documents ensuring the

system is current and accurate within 24hrs of receipt of information.

Administered LOA/STD/FMLA including processing applications, maintaining complete records

and problem resolution.

Created communication and prepared correspondence to support Human Resources functions such as Annual Employee Picnic Celebration and Job Fairs.

Interact with employees and departments in polite and professional manner, while maintaining


Streamlined the employment process for new employees to ensure all records are complete and


Ensured state compliance of I-9 information for new and current employees.

March 1996 - November 1999


Entered New Hire data into Kronos timekeeping system.

Updated PTO Accrual Plan in Lawson distributed clocking transaction reports, birthday reports and PTO listing.

Processed Retro pay for annual reviews, FMLA and Cobra participants.

Processed bi-weekly payroll cycle for 1500 employees, to include: on-demand checks, for daily time adjustments, wage garnishments, child support, and employee licensing deductions fees.

Updated the payroll system regarding employee transfers, salary changes, promotions and demotions.


Appointed by the HR Director as the department liaison regarding selection and implementation of a new HRIS software.

Entered New Hires, Terminations, Transfers, Demotions, Promotions, Annual Reviews, and Personnel changes into the HRIS/Lawson system.

Complied and analyzed monthly EEO statistical reporting.

Created and queried various reports related to Cobra, FMLA, Address Listings, PTO Balances,

Annual Employee Reviews and Turnover.

Coordinated the "Employee Resolution Committee".

Assisted with various recruitment projects including job fairs and new hire processing.

Pre-screened applicants for various positions.

Assisted Indiana Gaming Commission personnel during the licensing process to ensure accuracy

with applicant employment verifications.

Partnered with several department heads in coordinating annual employee picnics for 1500


June 1989- March 1996


Responsible for typing, filing, data entry, answering phones, faxing.

Performing the duties of "Vacation Relief and Floater Assistant" during departmental shortages or


Served as liaison between department and Medical Staff.

Collecting and analyzing data for Clinical Pertinence to ensure State Board of Health and Joint

Commission requirements were met.

Ensured patient record/charges were complete regarding physician signatures, notes, labs, x-rays and various other reports prior to permanent filing.

Charting and distribution of various transcription reports to the prospective nursing units.

Processing of "Remote Satellite" printing for various transcription services.

Maintained and implemented adherence of a "No Bed List" to various hospital departments.

Process ROI requests by providing correspondence to patients, authorized family members,

physician offices, insurance companies, and attorneys in accordance with state regulations.


Maintained continuing medical education attendance log during meetings to ensure proper CE credit was issued to attendees.

Coordinated use of Audio-Visual equipment to provide an excellent presentation.


JUNE 1990


References for Maricell Santiago-Hall

Jackie Wells-Office Administrator

Home 219-***-****

Kristin Junkas, DVM

Home 630-***-****

Cell 630-***-****

Annabelle Ayon

Home 219-***-****

Glenda Carter – Human Resources Trainer

Republic Airways Holdings

Work 317-***-****

Cell 317-***-****

Judy Michels – Republic Airways AOG Manager

Work 317-***-****

Cell 317-***-****

Contact this candidate