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Data Entry Customer Service

Jersey City, NJ
June 28, 2019

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Ranjit Champawat

**** **** * ******* ****. Jersey City, New Jersey 07307 914-***-****


MPH Graduate seeking full-time job in order to gain experience in the field of public health.

LANGUAGE PROFICENCY: English, Hindi, Gujarati.


Calvary Hospital, New York, USA (September 2017- November 2017)

Administrative/Clinical Internship Volunteer- Hospice Department

Duties assigned are: Answer phones, do auditing of patient and personal files, sort and file medical charts, data entry via the operating system, assist in orienting and training new volunteers, connect with collaterals by phone, directly assist the Office Manager and /or the hospice Volunteer Coordinator.

Attending interdisciplinary team meetings, assist in outreach efforts, provide bereavement support to the families by phone or visits, provide supportive presence to patients/families and provide written reports on all interactions.

Shadow doctors, nurses, social workers, spiritual counselors and bereavement counselor during patient/ family visits. Reporting to Hospice Volunteer Coordinator.

Eva Tilley Memorial Hostel, Melbourne, Australia (August 2008 – September 2016)

Personal Care Attendant (Direct Support Professional)/ Team Leader

Worked with an interdisciplinary team for care management of severely mentally ill with multiple

co-occurring substance abuse disorder or medically ill individuals of all ages and socio-economic


Provided advocacy, support for clients. engaged with community agencies/health care providers

and others on behalf of client to ensure access to services needed to increase their wellness,

clinical support, education, information around their conditions, interventions, resources to

maintain focus on outcomes and best practices.

Assisted with day-to-day duties, cooking and meal preparation, washing, transport and transfer,

cleaning, assisted nursing staff to lift and turn bedridden patients, assisted clients with dressing

and eating

Helped clients to move around and communicate

Observed and reported any changes in the client's condition or any complaints about care to a supervisor

Epworth Eastern Hospital, Melbourne, Australia (May 2011 – September 2012)

Car Park Attendant

Managed customer service, generated reports, and maintained cashflow

Managed traffic and customer problem resolution and issued passes

Interacted with staff and management of different departments

Performed administrative work and answered phones

Clinical Experience:

Got evidence-based hands on skills during internship of LPN degree. Worked in Mental Health (rehabilitation), oncology, ICU, emergency, subacute and acute division of various renowned hospitals.

Other skills:

Proficient in using to use Word, Excel, Power-point, Computer Skills, and ability to use/manage Multiple Databases simultaneously.

Thomas Cook (India) Limited, Ahmedabad, India (April 2002 – October 2004)


Responsible for all foreign exchange operational activities including;

International Wire Transfers (outgoing and incoming). Foreign Currency Drafts.

International Check Processing and Currency Risk Management products

Supported the achievement of corporate goals through strategic deployment of processes and technology for internal colleagues as well as external customers

Responsible for dealing with all telephone enquiries from customers and other staff, answering their enquiries and/or forwarding when appropriate

Provided literature and information to clients concerning foreign exchange matters and advised them on the most appropriate products for their needs

Provided delivery of salaries and wages to staff on-board ships as pre-determined via telegraphic transfer

Liaised with clients regarding travel insurance, cash foreign exchanges and cash passport money grams in relation to their travel requirements

Provided account management for corporate and wholesale clients ensuring that collections and sales met demand and their physical needs

Reported stock on hand, transactions and placed orders daily with Head Office

Maintained records, files, registers, cash register tally rolls and recorded entire daily transactions at the end of each shift

Met daily with accountant and cashiers individually, and team as a whole, to rectify any discrepancies, counterfeits, data entry problems arising

Assisted with the packaging of documentation for export with physical cash

Maintained and implemented updates trade rules and regulation and audit requirements

Attended training courses and seminars as required


Monroe College, New Rochelle, NY

Master of Public Health (Epidemiology/Bio Statistics) August 2018

Institute of Health and Nursing, Melbourne, Australia

Diploma of Nursing (Enrolled/Division 2 Nursing/LPN), September 2015

Powwow Training Pty Ltd., Melbourne, Australia

Diploma of Business Administration, November 2009

Carrick Institution of Education, Melbourne, Australia

Advanced Diploma in Hospitality Management, November 2007

Gujarat University, Ahmedabad, India

Bachelor of Arts in Psychology, April1997

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