Credit Analyst, Collections, Account Manager

FF

FELISA A. FONTANEZ

**** ******* ****** #* ***** TEXAS, 78219

414-***-**** / ******.*********@*****.***

OBJECTIVE

I am seeking a rewarding

career where I can utilize my

skills and knowledge to help

the company and my

coworkers be successful, while

helping the company meet and

surpass its goals.

SKILLS

• Account Management

• Customer Service

Professional

• Credit Analyst

• Collections/Billing

• Retail Store Supervisor

• Application Specialist

EDUCATION

High School

James Madison / Custer

Graduated 8

th

- 12

Th

College

Kaplan College

Insurance Agent

Certified/Licensed in the

State Of Wisconsin

EXPERIENCE

CONNS HOME PLUS CREDIT ANALYST 08/12/18 – 05/03/19 Responsible for assessing loan applicants credit worthiness. Using a range of application, credit viability, and customer payment history to keep company credit exposures within se risk bearing limits. Helping to enhance the quality of credit application. Awarded top application producer in our department 6 months in succession.

ALDI CORPORATION ORDER FILLER 06/20/14 – 04/24/18

Administer and select all customer orders for shipment. Evaluate all number of products for quota expectation. Monitor shipping of products to correct locations and handle all equpitment efficiently. GET IT NOW ACCOUNT MANAGER 03/12/11 – 06/03/14

Establishing customer financial status by collecting, analyzing, verifying, and recording information on client accounts. Fill new customer credit applications, billing, payment and collections of each client are current and up to date. Building strong relationships with customers to answer client inquires and identify new bussiness opportunities among existing customers.

OFFICE MAX KEY STORE SUPERVISOR 08/04/06 – 02/17/11 Completing store operational tasks. Assisting employees by coaching, counseling, monitoring job duties. disciplining and appraising job results. Achieve financial objectives in sales. Contributes to team effort by accomplishing exceptional sales and customer service results. Balance registers and prepare end of day bank deposit.

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