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Salesforce

Location:
Chicago, Illinois, United States
Posted:
June 28, 2019

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Resume:

Tarun

Salesforce Consultant

ac9prw@r.postjobfree.com

469-***-****

Professional Summary:

Having around 6 years of experience in analysis, design and development of various CRM and web-based applications, which includes Salesforce.com platform, Sales Cloud, Service Cloud, Java and PL/SQL Programming.

Experienced in all stages of the Software Development Life Cycle (SDLC) including requirement gathering, gap analysis, design, development, implementation, enhancement and testing of standalone, multi-tier, web-based, and portals based object oriented enterprise applications.

Comprehensive understanding of the capabilities and constraints of the Salesforce.com platform coupled with a sound knowledge of business processes across various domains including Education, Supply Chain Management, Sales, Marketing, and Proposal Management.

Experienced in configuring Salesforce.com Standard Objects including Accounts, Contacts, Leads, Opportunities, Cases, Products, Campaigns, and Page Layouts.

Extensive experience in the design and development of Apex Classes, Controllers, Triggers, Visualforce pages as well as the Salesforce.com API.

Experienced in writing complex Formula fields and Validation Rules as per specific business use cases.

Proficient in optimizing Process Builder, Workflows, Approval processes, Escalation Rules and sharing rules as per the functional needs of the business.

Skilled at generating and customizing Salesforce.com Reports and Dashboards.

Adept at using the Eclipse IDE with the Force.com plug-in for writing business logic in Apex.

Migrated large volumes of external data on to Salesforce.com using Jitterbit and Apex Data Loader as part of data management functions.

Hands-on experience in implementing SOQL and SOSL in Apex Classes and Triggers.

Excellent understanding of Governor Limits and developing applications to run within the limitations of the Saleforce.com platform.

Hands-on working experience in Role Hierarchy, Custom Profiles, Public groups creation, and User Management.

Experienced in deploying Salesforce.com applications across various environments (from Sandbox to Production systems) using Flosum, Change Sets, Force.com IDE and Force.com Migration tools.

Extensively worked on designing test scenarios and test scripts in Unit Testing and UAT.

Knowledgeable of Object Oriented Languages.

Experienced in Middleware Integrations with Informatica, custom web-services leveraging SOAP/REST/Streaming API techniques.

Experienced in managing onsite/offshore resources to implement and provide operational support to SFDC Ecosystem which includes Salesforce, MDM and BI solutions.

Expert in managing change requests related to operational improvements, enhancements, and system customizations requested by various stakeholders to support their business processes and develop training materials illustrating the changes.

Ability to multi-task, handle ambiguous situations efficiently and work collaboratively with project teams in organized manner.

Skill Set:

Salesforce Technologies

Apex (Classes, Triggers), Custom Objects, Visual Force (Pages, Components and Controllers), Lightning, SOAP API, REST API, Bulk API, Web Services, Service Cloud, SOQL, SOSL, Dashboards, Reports, Workflows and Approval processes, Batch Classes

Salesforce CRM Tools

Apex Data Loader, Force.com IDE, Developer Console, Workbench, Eclipse IDE Plug-in, Force.com Platform, AppExchange apps, Apex Data Loader, Data Wizard

Languages and Tools

Apex, Java Script, UML, HTML, XML, SQL, MySQL

Migration Tools

Flosum, Change Set, Eclipse IDE, Ant Migration Tool

Certifications:

Salesforce Platform Developer 1

Project Summary

Project 1

Client : Nokia, Chicago,IL

Role : Salesforce Developer Jan 2019 – Till Date

Responsibilities:

Understand the business pain points by conducting few sessions and also analyzed the data in order to propose search solution with real time webservice to avoid duplicates and also make customer data available in most efficient and fast manner.

Developed Apex Triggers, Apex Classes, Visualforce pages.

Written SOQL, SOSL for data manipulation needs of the application using platform database objects.

Developed VisualForce pages with java Script and Apex classes.

Developed salesforce.com visualforce pages using Java script, and Ajax toolkit for client side validations and rendering sections/components based on user options.

Used Force.com IDE for developing apex classes, triggers, visualforce pages, objects and validation rules.

Created relationships among objects with Lookup, Self, Master-detail relationship and used Junction object for many-to-many relationships.

Worked on Service and Sales cloud simultaneously.

Used Data Loader to perform CURD operations and bulk import or export of data from Salesforce.com to files and vice-versa using comma separated values CSV files.

Integrated Salesforce with Informatica on Demand for the proper mappings and extraction transformation of data.

Worked with Flosum for the deployment of applications .

Created various reports summary reports, matrix reports, pie charts and dashboards and Report Folders to assist managers to better utilize Salesforce.

Created workflow rules and defined actions like Tasks, Time-Dependent actions, Email Alerts and Field Updates to implement business logic.

Administration experience in creating roles, profiles, user accounts, permission sets and assigned to different roles to users.

Written triggers to process inbound emails from customers to automatically create new Case records.

Migrated components across various other SDLC environments like QA, UAT and Production environments using Force.com Migration tools, change set and work bench.

Implemented Salesforce.com dashboards as per business requirements.

Involved in SFDC application support for end users.

Environment: Saleforce.com, Force.com IDE, APEX, Visual Force - Pages,, GitHub, Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, HTML, JavaScript, Sandbox, SOQL, SOSL.

Client : Wellsfargo, LA,CA Dec 2017 – Dec-2018

Role : Salesforce Developer

Responsibilities: As a pilot program, migrated existing SFDC instance (25 users) from classic to lightning user interface.

Involved and provided inputs in preparing the business case to the leadership on the value add in terms of user experience, business process impact, rollout approach, cost & timing.

Mapped out all the existing functionality and conducted GAP analysis on current state vs future state. Also worked with SFDC Product team to understand their near-term road map.

Replaced JavaScript popups, JavaScript actions, URL overriding with lightning actions, quick actions in lightning interface.

Enabled custom domain to enhance access security and better manage login/authentication process, to leverage Lightning functionality.

Created Lightning Components and server-side controllers to meet the legacy classic functionality and also migrated the standard/custom objects to lightning experience.

Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component’s look and feel better. Leveraged APEX Controller to make a call for external requests to retrieve data from various APIs and displayed them on to the component.

Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.

Developed and configured various Custom Reports and Report Folders for different user profiles based on the needs in the organization.

Used field level security along with page layouts in Lightning to manage access to certain fields.

Ensured that the code coverage from the Test Classes is 85% and above before migrating to the production environment.

Analyzed business needs, distinguish between needs and wants, identify gaps between business needs and standard application functionality, design and document solutions that fill the gaps.

Customized Salesforce CRM beyond standard functionality with Visualforce and Apex code to meet the customer requirements.

Developed Test classes and achieved the sufficient code coverage to deploy into the production environment.

Created custom controllers and controller extensions while developing Visualforce pages.

Developed the Apex Triggers for data validation purposes, email notifications, for any custom functionality not accomplished by OOB features.

Created Custom Objects, Tabs, Sharing Rules, Page Layouts, Record Types, Queues, and Profiles to support the user requirements and had maintained the deployment checklist to migrate the package between environments.

Engaged the core project team such as BAs, QA, Power users throughout the project to provide the progress of the development, demo the application and capture early feedback.

Environment: Salesforce.com, Apex, Visual Force, Force.com IDE, Dashboards, Reports, Workflows, Sandbox, Data Loader, JavaScript, CSS, HTML, Eclipse plug-in for Force.com IDE, Web services, SOQL,SOSL, Windows XP.

Client : Capital one, Irving, TX July 2016- Nov 2017

Rôle : Salesforce Developer

Responsibilities:

Performing data analysis, requirements, design, and migration.

Maintaining and updates documentation of current business processes and workflows.

Works with project managers to map business requirements to project deliverables, resource planning & project timeline.

Extensively implemented Visual Flows for automatic sales and service process in Sales, and Service Cloud. Scheduled Apex Batch jobs for processing large records.

Created business requirements documentation with process flow diagrams and use case definitions.

Created various reports (summary Reports and Matrix reports) and setup report folders to authenticate users based on their profile (permissions).

Using best practices for implementing Salesforce as well as executing client’s implementation methodology.

Executing testing and validation to ensure that the Salesforce configuration meets the business requirements and solution design.

Contributes to project discoveries, kickoff, prepare proposals and statements of work following company standards.

Created custom dashboards for manager’s home page and gave accessibility to dashboards for authorized people.

Environment: Salesforce.com, Apex, Visual Force, Force.com IDE, Dashboards, Reports, Workflows, Sandbox, Data Loader, JavaScript, CSS, HTML, Eclipse plug-in for Force.com IDE, Web services, SOQL,SOSL, Windows XP.

Client : Insideview, India Dec 2014 -Dec 2015

Role : Salesforce Developer/Administrator

Responsibilities:

Performing data analysis, requirements, design, and migration.

Maintaining and updates documentation of current business processes and workflows.

Works with project managers to map business requirements to project deliverables, resource planning & project timeline.

Created business requirements documentation with process flow diagrams and use case definitions.

Created various reports (summary Reports and Matrix reports) and setup report folders to authenticate users based on their profile (permissions).

Using best practices for implementing Salesforce as well as executing client’s implementation methodology.

Executing testing and validation to ensure that the Salesforce configuration meets the business requirements and solution design.

Contributes to project discoveries, kickoff, prepare proposals and statements of work following company standards.

Created custom dashboards for manager’s home page and gave accessibility to dashboards for authorized people.

Environment: Salesforce.com, Apex,, Dashboards, Reports, Workflows, Sandbox, Data Loader, JavaScript, CSS, HTML, Eclipse plug-in for Force.com IDE, Web services, SOQL,SOSL, Windows XP.

Client : Sastech Industries, India Jan2104 -Nov 2014

Role : Salesforce Administrator

Responsibilities:

Customizing client’s salesforce.com instance based on new business requirements.

Worked on standard objects such as leads, Opportunities, Accounts, Contacts, Campaigns associated with sales cloud.

Maintain and Customize mobile based Applications.

Create and manage custom manage fields, Objects, complex workflow rules, record types, data validation, page layouts, triggers and third party integration

Automated Sharing rules whenever there is a new change in sales team instead of using a Apex trigger.

Worked with internal customers to gather requirements and implement configuration changes including definition of workflow and approval processes and custom object implementation.

Provided day-to-day end-user support and assist users to enhance and increase their knowledge of salesforce.com.

Environment: Salesforce.com, Apex, Visual Force, Force.com IDE, Dashboards, Reports, Workflows, Sandbox, Data Loader, JavaScript, CSS, HTML, Eclipse plug-in for Force.com IDE, Web services, SOQL,SOSL, Windows XP.

EDUCATION:

Masters in Computer Science, Kent OH

Bachelors in Computer Science Engineering, India



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