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Administrative Assistant Customer Service

Lydenburg, Mpumalanga, South Africa
June 28, 2019

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Name: Marguerite Rheeders

Mobile: 073-***-****


Address: ** **** ******, *********

Marital Status: Married

Dependants: 4


I can work both independently as well as within a team. I would like to use my knowledge within a company that offers growth and opportunities, values experience, and strives for excellence. I want to work with a company that offers stability, security and teamwork. I am eager to learn from my superiors, in order to give the best of myself for the good of the company.


Professional Personal

-Assessments of vehicles - Manage Staff - Problem Solving

-Stock Control - Manage other artisans - Leadership skills

-Pre Inspections - Risk Assessment - Pro Active

-Administration - Planning Regulations - Decision Making

-Debtors & Creditors - Planning - Attention to Detail

-Human Resources - Safety Regulations - Medically Fit

-Warranty Claims - Staff Meetings - Team Player

-Payment Schedules and Salaries - POS Systems - Logical Thinker


Pastel Partner

Pastel Payroll(limited)

IQ Sales

Elti Sales

Team Viewer

MS Office

Google Drive


Period: Nov 2015 – date

I got married and had the privilege to be a stay at home mom and homemaker

Organization: Hyundai Lydenburg

Position: Service Advisor Period: Sep 2015 – Oct 2015

Skills and Experience

-Check vehicles in for services and repairs

-Pre delivery inspections

-Customer Care

-Liaising with parts department

-Give detailed report to DP on a daily basis regarding workshop

-Update notice board daily in workshop

-Admin concerning workshop

-Receive cash for invoices in workshop

-Follow up on all jobcards

-Open jobcards

-Receiving customers

-Ensuring workshop and wash bay are clean and maintained

Organisation: Letaba Brickyard

Position: Creditors Clerk & PA Period: Mar 2015 – Aug 2015

Skills and Experience

-Petty Cash

-Handling all creditors queries

-Posting all journals on Pastel


-Payment allocations

-Cross reference on all supplier invoices

-Monthly payment schedule


Organization: Mellynun Autobody

Position: Manager & Service Advisor Period: Feb 2011 – Dec 2014

Skills and Experience

-Attending safety meetings

-Managing staff and team performance

-Liaising with vendors

-Controlling store inventory

-Compiling monthly reports

-Determine stock requirement

-Interacting with suppliers and customers

-Handling and resolving customer complaints

-Representing company on off site meetings



-Debit and credit control

-Warranty Claims and authorization

-Assessment of vehicles

-Pre delivery inspections

-Invoicing all warranty claims


-Payment schedules

-Capturing supplier invoices


Organization: PD Auto Centre

Position: Service Advisor and Administrator Period: Mar 2007 – Jan 2011

Skills and Experience.

-Check in of vehicles

-Workshop Admin

-Stock orders

-Follow up on engineering services

-Daily reports on vehicles

-Warranty claims

-Service claims


-Petty Cash

-Receiving cash

-Quality control and inspection

-Ensure workshop are clean and maintained at all times

Position: Temp work at various companies Period: Jan 2001 – Feb 2007

Skills and Experience.

-Debtors and creditors



-Customer Service



-Petty Cash


-Stock Control





Ms Melodey Du Plessis

Mellynun Autobody


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