Project Back Office

Shreya Chakraborty

Functional test analyst

Email: *********@*****.**/*********@*******.***

Contact: +91-798*******

Key Highlights

Myself working as an QA test analyst with Tata Consultancy Services,

I am a certified UAT tester with experience primarily in the field of Functional Testing and all total experience of 8 years. In TCS working for last 5 years.

I have a 15 year of regular education and currently working as a part of TCS software testing team.

Before TCS I worked with VFS Private Limited for 1 year from year 2013 - 2014 and as back office executive in Mukherjee Udyog Private ltd for 2 years (2010-12)

Experience Summary

UAT certified Manual Tester with 5 years of experience primarily in the field of Functional Testing and overall experience of 8years.

Currently working in the capacity of Test Analyst with high proficiency in Test Management, Test Execution, Defect Management, Quality Assurance & HP QC/ALM and JIRA

Sound experience in SAP-ISU (Billing, Device Management, FICA) and Microsoft Dynamics AX 2012

Well versed in preparing Test Strategy, Test Plan, Test Scenario documents, Test cases, Test Reports etc.

Exposure across multiple domains including Utilities, Insurance, Audit

Thorough exposure in Functional Testing, Integration Testing, Regression Testing, User Acceptance Testing, Application Compatibility Testing, Sanity/ Smoke Testing etc.

Accurate and concise documentation skills, used for creating detailed test plans, test reports and other documents required within the test process.

Defect Management with Test tools like HP QC and JIRA.

Tricentis Level 2 certified TOSCA user and have fair knowledge on TOSCA

Rewars & Recognitionin TCS

Star Performer in April-2015

On the Spot recognition in December 2018

On the Spot award – April 2019

Domain Experience

Utilities

Retail

Management Experience

Experience in Software Test Management

Educational Qualification

Degree and Date

Institute

Major and Specialization

Masters in English

Rabindra Bharati University

MA

Technical Experience

Operating Systems and Programming Languages

Specific Software

Advanced excel

Testing Tool: HP Quality Centre/ALM,

Functional Applications: Dynamics AX 2012,

Mobile application FSA

SAP (ISU Bulling, FICA)

TOSCA

Project Assignments

Client Name

Direct Energy

Project Title

Retail2.0 & HWA-DEPP

Period

Jan 2018-April 2019

Position

QA Manual Tester

Responsibilities

Performed lead role in Knowledge Acquisition from client and implementation of Mobile application tool FSA.

Have functional knowledge of Dynamics AX and Mobile application tool FSA

Created Test Plan, Test Strategy, Traceability Matrix based on Application Requirement Document (ARD), Functional Specification Document (FSD)

Coordinated between Onsite-Offshore, conducted test status reporting, maintained test processes within team, and ensured customer relation management

Synchronized the test strategy and plan with project managers and others

Planned the tests which included test approaches, time estimations, efforts, test cycles and so on

Project

Direct Energy is a North American retailer of energy and energy services. The company was founded in 1986 and has more than four million customers in Canada and the United States. Direct Energy is a subsidiary of UK-based utility company Centrica

This project involved testing of Dynamics AX modules and mobile application FSA modules implemented for their business requirement.

Project Location

TCS Offshore (Kolkata)

Client Name

N-power

Project Title

Npower Operations

Period

April 2014- Dec 2017

Position

Senior Process Associate

Responsibilities

Process documentation includes key stroke level Standard Operating Procedures (SOPs)

Data analysis to reduce the crystallized issues

Resolving customer queries through email, correspondence; coordinate with the client at on-site through web-ex to resolve some of the queries

Project

Npower Limited is an electricity generator and supplier of gas and electricity to homes and businesses which is based in the United Kingdom, formerly known as Innogy plc. TCS was involved in providing thorough Testing support on various sub projects and modules in SAP

Npower was involved in below applications of SAP module :

Web CRM

SAP ISU Billing

SAP Device Management

Project Location

TCS Offshore kolkata

Company Name

VFS Private Ltd

Project Title

France Country

Period

Jan 2013- March 2014

Position

Floor Marshal

Responsibilities

Chiefly responsible for accepting Applications for France Visa and scrutinise the same

Within 3 months from joining was appointed as the floor marshall to audit the applications taken for visa

Was responsible for all accounts related and back office related job for France Country

Project

VFS Private Ltd is a firm responsible for accepting application for visa for various countries.

Project Location

French consulate in Kolkata

Personal Details

Father’s name – Mr. Ashok Chakraborty

Mother’s name –Mrs.Nandita Chakraborty

Gender- Female

Aadhar card - 752*********

Address:

3 Layalka Lane

Kolkata- 92

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