Customer Service Office

RESUME

SUCHITRA.M

E-Mail: ************@**********.***

Contact No : +91-998*******

Qualification Summary

* ***** ** ********** ** Financial Sector ( Mutual funds )

Good experience in Excel and Passionate Learner

Deft in Organizational Skills

Excellent on Quality Management

1.5 years of experience in Auditor office

1 year experience in a start up of an App based Interior Design venture

Achievements

Recognized & awarded with Thomson Outstanding Performer (TOP) - Global Bronze Awards for achieving high productivity during the year 2006-07.

Provided Training for several batches of Juniors to achieve Team goals

Computer Knowledge

Over 8 years experience in Excel Skills

Passionate and constant learner of Excel Skills

Good in Pivot table Presentation

Deft in Presentations consisting MS Office Applications

Passionate researcher of any field

Experience Summary

Experience in Back office operations, Data Management, Quality Control, and Client Relationship Management.

Deftness in handling the overall functioning of processes & implementing processes / procedures in line with the pre-set guidelines.

Strong collaboration, team building, interpersonal, communication skills with proficiency at grasping new concepts quickly & utilizing the same in a productive manner.

Client Relationship Management & Team Management

Strategising policies & procedures in the operating systems to achieve greater Customer Service.

Leading & monitoring the performance of team members to ensure efficiency & meeting of targets.

Implementing strategies for building team effectiveness by promoting a spirit of cooperation between team.

Work History

THOMSON REUTERS ( Nov 2004 - Nov 2010 )

HARDIK ASSOCIATES ( Aug 2002 - Nov 2004 )

Houzify ( Oct 2015 - June 2016 )

Roles played & Work Summary

THOMSON REUTERS

Data Integrity Specialist

Baseline the Quality Check

IFP

Research based work, ‘Quality’ being foremost work on mutual funds and their Securities.

PREWORK

Target to upload the resources in the Tool through MS office Applications.

HOUZIFY

CONTENT SPECIALIST

Research on Interior designs, materials, Styles and update in App

Team leader role in absence of the founder

Streamline the process of different teams and update

Maintaining continuous communication and co-ordination with all the teams

Educational Training

Bachelor of commerce – 2002, NMKRV College for women (Bengaluru)

Diploma in Interior Designing - 2013 ( IdeA Jayanagar )

Other Activities

Voluntary initiative in organizing & conducting co-curricular activities at work place

Undertaking TL role ( in the absence ) and meeting the standards.

Date :

Place : Bengaluru

Contact this candidate