Customer Service, Cash Handling, Inventory, Basic Computer Skills.
Resume:
Karen E. Barnhart
Peoria, AZ 85345
************@*****.***
Education
Glendale Community College Glendale AZ
Fall 2013
Small Business Management, and Accounting
Agua Fria Union High School Avondale AZ
Graduated 1982
Skills/Strengths
● Excellent customer service
● Strong cash handling skills
● Ability to handle multiple line phone systems
● Some computer skills with the ability to learn new skills very quickly
● Competent filing skills with the willingness and ability to learn any type of filing system
● Extremely dependable
● Excellent team player able to easily work with others
● Excellent reading and writing skills
● Willing and eager to learn new skills
Interests
● Reading
● Traveling
● Puzzles and building sets
● Hiking and spending time outside
● Random creative pursuits
Experience
March 2018- April 2019 Lowes Peoria AZ
• Customer service in person assisting customers with purchasing their items by ringing up and bagging their purchases, and processing their payment.
• Assisting customers with any questions they may have and making sure that I find the associate that can answer their questions if I am unable to do so.
• Assisting customers with finding merchandise when they are unable to locate what they are looking for.
• Any other duties as assigned by management.
January 2016- February 2018 Permanent General Phoenix AZ CSR I
• Customer service over the phone assisting customers with policy changes, payments, or issues with information or errors on their policy
• Transfer of customers to the appropriate department if I am unable to assist them
• Notation of policies with call reason and actions taken
• Sending of notices to a supervisor for actions I am unable to complete myself
• Placement of documents received from customers into the appropriate system for processing
• Research of complex issues and follow up with customers on a resolution
Walmart Glendale AZ
Cashier August 2007- March 2012
Jewelry Sales Associate March 2012- Present
● Customer service at the jewelry counter
● Processing of all cash, debit,credit card, gift card, and layaway accounts
● Care of layaway merchandise
● Processing of freight and accompanying paperwork
● Stocking of freight after receiving
● Processing and placement of customer special orders
● Care of jewelry and all display cases
● Assist customers with any questions or concerns
● Processing of WIC and EBT transactions
● Perform other duties as assigned by management
including but not limited to, serving in other departments, such as garden, electronics, automotive, pharmacy, and running the fitting room and phones which includes the answering and transferring of all calls coming into the store.
August 2000- May 2007 Peoria Unified School District Peoria AZ Food Service Assistant
● Daily operation of the snackbar
● Daily rectification of multiple registers
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