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Customer Service Assistant

Durban, KwaZulu-Natal, South Africa
June 27, 2019

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Janzelle Keet


As a young woman, I am recognised for being bubbly and outgoing while

remaining professional and realistic. I aim to find a social environment in which I may interact with people and gain a firm foundation for my future as an educational psychologist and teacher.


Margate, South Africa Keet


01/2019 – Present

Bachelor of Arts in Health Sciences and Social

Services with Psychological Counselling

University of South Africa

04/2016 – 12/2018

National Senior Certificate

Southcity Christian College

Ramsgate, KZN


Top Achiever of Class of 2018 (01/2019)

I maintained the highest number of distinctions out of my entire grade in matric with an overall aggregate of 84,4%

Asher (House) Vice Captain (01/2018)

Member of Prefect Body (10/2017)


01/2019 – Present

Au Pair/Tutor

Private Household

Uvongo, KZN

I was given the responsibility of becoming the au pair of three sisters, aged 2, 7 and 9, as well as being the private tutor of the two elder sisters who recently decided to take on a homeschooling experience.

Documenting student progress and updating parents of students on this progress

Explaining, in detail, various concepts in comprehensible terms Working effectively with students of different learning levels Organizing and effective schedule and study routine Providing a safe and secure environment for children 12/2017 – 04/2019

Sales Assistant

Top Markets

Uvongo, KZN

Top Markets is located on the South Coast of KZN in Uvongo, and has an estimated 60 000 visitors annually. It is open 3 times a year during the December, March and June school holidays.

Exercising customer service orientation, client-facing skills and confidently handling monetary transactions

Having the ability to work under pressure in a client-facing role with responsibilities for fast and accurate transactions Remaining cheerful and professional even when customers are impatient or uncooperative


Adaptable Creative Self-Motivated

Working Well Under Pressure Leadership

Communication Excellent Time Management

Organisation Skills Working In a Team


Silver Wreath Trophy For Service Above Self (10/2018) An award given to a pupil who supports their peers and has represented Southcity Christian College extensively well, both on and off the school grounds. Subject Awards (10/2018)

Highest aggregates in the grade for Advanced Program English, History, Mathematical Literacy and Afrikaans.

Subject Merit Awards (10/2018)

Subjects with an average of 75% or more, including Afrikaans, English, Geography, History, Life Orientation, Life Sciences and Mathematical Literacy. Academic Honours (01/2018)

Award given to a pupil with an aggregate of 85% or more (my aggregate was 86,6%).

Lindsay Evans Floating Trophy for Perseverance and Dedication (10/2017)

A trophy awarded to a pupil who has maintained a level head throughout the school year despite trials both within and outside of the schooling environment. CERTIFICATES

Introductory Course for the Safe Handling of Firearms


Introductory to First Aid Course (05/2018)

Fire and Safety Introductory Course (05/2018)



Native or Bilingual Proficiency


Native or Bilingual Proficiency


Linguistics Literature Psychology Criminology

Music Mentoring

Responsibilities & Tasks


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