JUSTIN W. ALEXANDER
**** ******** *** *******, ** 38120 901-***-**** *************@*****.***
SUMMARY OF QUALIFICATIONS
Experienced manager of teams up to 250+, with experience in:
Vendor-managed inventory analyses to maintain optimal lean inventory levels
Lean manufacturing environment processes (Kanban, Kaizen events)
SAP Production packet usage with solid analytical and metric creation skills
Operations management in a production & distribution environment
Advanced Excel usage to create metrics and tracking tools
Financial Sales, Analysis, and Customer Service
EDUCATION
Bachelor of Arts
Christian Brothers University Memphis, TN Summa Cum Laude May, 2014
Professional Psychology
Concentration in Industrial/Organizational Psychology
Member of the Memphis Chapter of Society for Human Resource Management (SHRM 2014-2015)
WORK EXPERIENCE
THOMAS & BETTS (ABB) (2017-PRESENT)
MEMPHIS, TN
VMI PLANNER
KEY RESPONSIBILITIES
Manage top-tier client inventory levels to optimize inventory turns and eliminate stockouts
Monitor and course-correct inventory using Datalliance integrated software
Maintain and manipulate order points and stabilize demand fluctuations
Provide analytical excellence for clients using advanced MS Excel functions
Place customer purchase orders with our company, and minimize back order lead times
Coordinate and communicate with internal departmental executives (Director level +) to establish and maintain desired inventory levels and supply chain effectiveness (Supply Chain, Marketing Managers, Sales, Sales Support departments)
ABB (2016-2017)
SENATOBIA, MS
PRODUCTION PLANNER/SCHEDULER
KEY RESPONSIBILITIES
Provide inside customer support and analysis of customer order statuses, from conception to delivery using a combination of SAP, TOPS, and Excel skills to deliver up-to-date order tracking and analytics
Create, implement, and maintain processes and order tracking tools to deliver key performance metrics for a start-up plant
Create, implement, and maintain processes to track same-day shipping performance
Assist and advise in new SAP system cutover to ensure seamless plant performance, while producing $25M in revenue to the plant during build-up phase
Develop new tables in SAP to improve plant metrics and reporting
Deliver excellent customer focus through communications with Supply Chain, Engineering, Quality, and Customer Service teams
Ensure 100% Bill-of-Material accuracy through production BOM maintenance
THOMAS & BETTS (ABB) (2015-2016)
MEMPHIS, TN
CONTRACT CONSULTANT – ANNUAL REVIEW ANALYST/ADMINISTRATOR
KEY RESPONSIBILITIES
Provide inside customer diagnostic support and analysis of PDA/HR Group Tools technical issues globally for all T&B employees, to include C-level executives to front-line employees, and Helpdesk
Provide diagnostic support and analysis to all HR personnel and managers for PDA support requests employees managers
Generate reports ranging from global to location to support HR Managers and Business Partners
Create communications to be disseminated globally regarding PDA statuses, procedures, trainings, and deadlines
Escalated analyses to HRIS (SAP) administrator to repair issues and correct reporting
Collaborated with HRIS administrator to ensure 100% data reliability
Created reports using MS Excel pivot tables to support global Senior HR and Org-Dev management
WILLIAMS-SONOMA, INC. (2010-2015){SEASONAL}[PARALLEL TO ACADEMICS]
MEMPHIS, TN & OLIVE BRANCH
SEASONAL OPERATIONS MANAGER
KEY RESPONSIBILITIES
Managed staff of 9 Lead Associates and 250 Associates
Disseminated production goals and objectives in both Softlines and Hardlines Personalization areas in all-staff startup meetings
Supervised production scheduling activities by monitoring material inventories and disseminating cross functional directions to Picking, Replenishment, and Inventory Control to ensure appropriate material levels to meet production goals
Tracked progress of production goals at individual, team, and departmental levels
Held lead associate-only meetings to identify areas of opportunity and to adjust processes as needed to meet production goals
Supervised departmental inventory control procedures, including damage consumption
Maintained a maximum length three day wave closure
Reviewed and approved associate hours using Kronos
Maintained associate attendance and progressive counseling calendars based on a rolling calendar
Coordinated management, timekeeping, coaching opportunities, and terminations of agency associates with three separate 3PL (third-party logistics) agencies
Delivered Personnel Notices and Communications Records to associates according to progressive counseling policy
As a hiring manager, interviewed direct hire candidates for material handler, machine operator, forklift driver, and lead associate positions and made recommendations to Human Resources for qualified candidates
CHURCHILL MORTGAGE CORP (2013-2014, PARALLEL TO ACADEMICS)
MEMPHIS, TN
HOME LOAN SPECIALIST
KEY RESPONSIBILITIES
Licensed sales of new and refinance residential mortgage products including Conventional, FHA, USDA, and VA mortgages
Counseled clients in mortgage process using comparative analysis to direct them to the best product for their unique financial situation
Counseled clients on credit improvement strategies to position themselves for future home loans
Prospected and direct marketed for clients using direct mail, social media, and networking
Prospected for realtor contacts by using direct mail, office visits, phone solicitation, video presentations, and networking at realtor association meetings
Delivered the Churchill Mortgage vision and message to groups of realtors
Held NMLS Mortgage Originator Licensure
ACRE RESTAURANT (2011-2013, PARALLEL TO ACADEMICS)
MEMPHIS, TN
SERVER
KEY RESPONSIBILITIES
Held a thorough and extensive knowledge of fine, exotic food, wine, and spirits to make expert recommendations to an exclusive clientele
Delivered excellent client care through fine dining and banquet service methods
UNIVERSITY CLUB OF MEMPHIS (2008-2009)
MEMPHIS, TN
BANQUET MANAGER
KEY RESPONSIBILITIES
Managed a full time staff of 15, event staff of up to 50 servers and bartenders
Delivered excellent member and guest experiences to multiple simultaneous, separate events over a 7 acre facility, each event with its own unique menu and bar(s)
Recruited new associates
Managed and coached associates according to a progressive counseling policy
Planned and coordinated events with both Executive Chef and Catering Director
Developed job descriptions, placed job listings in both print and online formats
Interviewed candidates and onboarded new hires, directed them to Club policies and where to gain proper licensure, how to complete I-9, W-2 forms
Managed employee timekeeping through Jonas Club Management Software
Developed and promoted staff members, through coaching and training, from banquet servers to bartenders or banquet supervisors
Additional work experience and references available upon request