JUSTIN W. ALEXANDER

**** ******** *** *******, ** 38120 901-***-**** ac9phh@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Experienced manager of teams up to 250+, with experience in:

Vendor-managed inventory analyses to maintain optimal lean inventory levels

Lean manufacturing environment processes (Kanban, Kaizen events)

SAP Production packet usage with solid analytical and metric creation skills

Operations management in a production & distribution environment

Advanced Excel usage to create metrics and tracking tools

Financial Sales, Analysis, and Customer Service

EDUCATION

Bachelor of Arts

Christian Brothers University Memphis, TN Summa Cum Laude May, 2014

Professional Psychology

Concentration in Industrial/Organizational Psychology

Member of the Memphis Chapter of Society for Human Resource Management (SHRM 2014-2015)

WORK EXPERIENCE

THOMAS & BETTS (ABB) (2017-PRESENT)

MEMPHIS, TN

VMI PLANNER

KEY RESPONSIBILITIES

Manage top-tier client inventory levels to optimize inventory turns and eliminate stockouts

Monitor and course-correct inventory using Datalliance integrated software

Maintain and manipulate order points and stabilize demand fluctuations

Provide analytical excellence for clients using advanced MS Excel functions

Place customer purchase orders with our company, and minimize back order lead times

Coordinate and communicate with internal departmental executives (Director level +) to establish and maintain desired inventory levels and supply chain effectiveness (Supply Chain, Marketing Managers, Sales, Sales Support departments)

ABB (2016-2017)

SENATOBIA, MS

PRODUCTION PLANNER/SCHEDULER

KEY RESPONSIBILITIES

Provide inside customer support and analysis of customer order statuses, from conception to delivery using a combination of SAP, TOPS, and Excel skills to deliver up-to-date order tracking and analytics

Create, implement, and maintain processes and order tracking tools to deliver key performance metrics for a start-up plant

Create, implement, and maintain processes to track same-day shipping performance

Assist and advise in new SAP system cutover to ensure seamless plant performance, while producing $25M in revenue to the plant during build-up phase

Develop new tables in SAP to improve plant metrics and reporting

Deliver excellent customer focus through communications with Supply Chain, Engineering, Quality, and Customer Service teams

Ensure 100% Bill-of-Material accuracy through production BOM maintenance

THOMAS & BETTS (ABB) (2015-2016)

MEMPHIS, TN

CONTRACT CONSULTANT – ANNUAL REVIEW ANALYST/ADMINISTRATOR

KEY RESPONSIBILITIES

Provide inside customer diagnostic support and analysis of PDA/HR Group Tools technical issues globally for all T&B employees, to include C-level executives to front-line employees, and Helpdesk

Provide diagnostic support and analysis to all HR personnel and managers for PDA support requests employees managers

Generate reports ranging from global to location to support HR Managers and Business Partners

Create communications to be disseminated globally regarding PDA statuses, procedures, trainings, and deadlines

Escalated analyses to HRIS (SAP) administrator to repair issues and correct reporting

Collaborated with HRIS administrator to ensure 100% data reliability

Created reports using MS Excel pivot tables to support global Senior HR and Org-Dev management

WILLIAMS-SONOMA, INC. (2010-2015){SEASONAL}[PARALLEL TO ACADEMICS]

MEMPHIS, TN & OLIVE BRANCH

SEASONAL OPERATIONS MANAGER

KEY RESPONSIBILITIES

Managed staff of 9 Lead Associates and 250 Associates

Disseminated production goals and objectives in both Softlines and Hardlines Personalization areas in all-staff startup meetings

Supervised production scheduling activities by monitoring material inventories and disseminating cross functional directions to Picking, Replenishment, and Inventory Control to ensure appropriate material levels to meet production goals

Tracked progress of production goals at individual, team, and departmental levels

Held lead associate-only meetings to identify areas of opportunity and to adjust processes as needed to meet production goals

Supervised departmental inventory control procedures, including damage consumption

Maintained a maximum length three day wave closure

Reviewed and approved associate hours using Kronos

Maintained associate attendance and progressive counseling calendars based on a rolling calendar

Coordinated management, timekeeping, coaching opportunities, and terminations of agency associates with three separate 3PL (third-party logistics) agencies

Delivered Personnel Notices and Communications Records to associates according to progressive counseling policy

As a hiring manager, interviewed direct hire candidates for material handler, machine operator, forklift driver, and lead associate positions and made recommendations to Human Resources for qualified candidates

CHURCHILL MORTGAGE CORP (2013-2014, PARALLEL TO ACADEMICS)

MEMPHIS, TN

HOME LOAN SPECIALIST

KEY RESPONSIBILITIES

Licensed sales of new and refinance residential mortgage products including Conventional, FHA, USDA, and VA mortgages

Counseled clients in mortgage process using comparative analysis to direct them to the best product for their unique financial situation

Counseled clients on credit improvement strategies to position themselves for future home loans

Prospected and direct marketed for clients using direct mail, social media, and networking

Prospected for realtor contacts by using direct mail, office visits, phone solicitation, video presentations, and networking at realtor association meetings

Delivered the Churchill Mortgage vision and message to groups of realtors

Held NMLS Mortgage Originator Licensure

ACRE RESTAURANT (2011-2013, PARALLEL TO ACADEMICS)

MEMPHIS, TN

SERVER

KEY RESPONSIBILITIES

Held a thorough and extensive knowledge of fine, exotic food, wine, and spirits to make expert recommendations to an exclusive clientele

Delivered excellent client care through fine dining and banquet service methods

UNIVERSITY CLUB OF MEMPHIS (2008-2009)

MEMPHIS, TN

BANQUET MANAGER

KEY RESPONSIBILITIES

Managed a full time staff of 15, event staff of up to 50 servers and bartenders

Delivered excellent member and guest experiences to multiple simultaneous, separate events over a 7 acre facility, each event with its own unique menu and bar(s)

Recruited new associates

Managed and coached associates according to a progressive counseling policy

Planned and coordinated events with both Executive Chef and Catering Director

Developed job descriptions, placed job listings in both print and online formats

Interviewed candidates and onboarded new hires, directed them to Club policies and where to gain proper licensure, how to complete I-9, W-2 forms

Managed employee timekeeping through Jonas Club Management Software

Developed and promoted staff members, through coaching and training, from banquet servers to bartenders or banquet supervisors

Additional work experience and references available upon request

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