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Manager Office

Ahmedabad, Gujarat, India
June 27, 2019

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Curriculum Vitae

Hardik H. Kasavala

Admin Manager cum International Patient Co-Ordinator at Bavishi Fertility Institute Pvt. Ltd. /

+91-972******* / +91-846*******


A challenging position in administrative assistant or office management obtaining an extremely efficient communicator with office skills, managerial capabilities and status for solving problems

Work Experience:

Working with Bavishi Fertility Institute Pvt. Ltd. as an, Admin Manager cum International Patient Coordinator, From February-2015 till present

International Patient Coordinator - Responsibilities

Reading, monitoring and responding to email / WhatsApp messages

Management of web, telephone, social media and email based enquiries, allocating where it possible, to the relevant team member.

Manage the communication of the organization with clients via means like emails, telephones, WhatsApp messages and websites

Respond to inquiries made by clients about hospital services in a timely and friendly manner

Meet the new International Patient and co-ordinate with company facility

Managing incoming and outgoing calls

Answering calls and liasoning

As a personal assistant - Responsibilities

Preliminary drafting of correspondence on management behalf

Managing diary of directors/doctors and taking Minutes of the meeting

Planning and organizing meetings, Travel management - organizing travel and ticket booking

Preparing papers for meetings, planning and organizing events, preparing presentations

Works closely among the directors and chief officer in keeping official record, preparing presentation resources and establishing agendas and meetings

Managing and reviewing filing and office systems

Implementing and developing filing system to provide historical reference

Administration - Responsibilities

Responsible for handling front office reception and overseeing the performance of back office staff and administration duties

Instructing newly hired employees, setting up relationship and management between the staff

Supervising the Housekeeping and office clerk activities and keeping their attendance

Maintain stock management, inventory management and stationary items

Dispatch management (Inward-outward)

Regularly updating necessary word, excel, power point files for records

Vendor management and managing AMCs records

AMCs (New / Renewal), Vendor Management: Coordinate with vendors for AMCs, stationary, Air conditioning, electricity, computers - IT, water purifiers. Make the rate contract with the necessary work and utilities related vendors, pest control, Facility Management, Housekeeping and Security management, Canteen, Hotel booking, Event Management

Sourcing and procurement of required materials

Manage repairs, maintenance, replacement of office equipment, appliances, furniture and conducting regular maintenance of equipments

Effectively maintaining petty cash Maintain canteen hygiene

Office facilitation management Ensure cleaning of office premises

Security: to ensure overall security management, audit and fire training etc.

Fire control equipment: to ensure timely refilling and service ability of fire extinguishers / fire training of new employees

Conflict / dispute resolution relevant to admin function

Coordinate with architects if any office interiors changes to be done

Well versed working with computer and mailing concepts with special focus on excel

Providing Hospital Management Software (HMS) support and IT support

Organizing and handling the basic function of information management

Achieving the administrative tasks/work allocated from time to time

Providing expert support to supervisors and other staff

Directing the visitors/clients to concerned employee

Supporting to the employees in the administrative section

Managing the data entry and data backup for keeping records.

Providing management with feedback

Worked with BLYCE INTERNATIONAL as an Assistant Business Development Manager From March-2014 to January-2015 (10 Months)

Following up new business opportunities and setting up meetings

Communicating new product developments to prospective clients

Overseeing the development of marketing literature

Writing reports

Providing management with feedback

Worked with UNIX Info Service Pvt. Ltd. as a Senior Office Assistance From March-2011 to 28-02-2014 (2 Years & 11 Months)

Company deals in online marketing of its clients by doing Ad Posting, Email marketing, Online Data Entry and commenting on various blogs. Roles and Responsibility:

Assign task to employees.

Create report of employees and check the quality of work.

Create and send overall report to Management.

Skills Summary:

Communication skills: Strong interpersonal skills foster teamwork and create positive connections with clients. Effective communication skills both verbal and written, Competent to successfully transfer information to other

Technology Skills: Proficient in Microsoft Office word, excel, power point to format professional looking presentations, manuals and internet applications.

Organizational Ability: To manage calendar and remind them of meetings or deadlines. Organizing records and files. Efficiently manage a filing system, track incoming calls and send outgoing correspondence.

Written Expression: Skills in standard written English, Good writing skills

Time Management: Efficient time manager who value punctuality to achieve outstanding productivity, Expertise in Office and time management

Office coordination: Manage office operations to keep work flowing without distractions or interruptions, knowledge of basic booking to track purchase and stay within the office budget. Ability to train and supervise junior staff. Always trying to the roper use of tools, services and materials to perform duties

Administrative Services: Capable to provide clerical and administrative support. Able to draft reports and records

Good problem solving Skills, Extremely result oriented and energetic

Talented team player with ability to perform multiple tasks

Planning skill: Skills to create administrative and office procedures, such as establishing a procedure for employees to call in sick

Good grasping power

Can adjust immediately in new environment

2 Years and eleven Months of experience as Senior Office Assistant in UNIX Info Service Pvt. Ltd.

10 Months of experience as Assistant Business Development Manager in Blyce International.

4 Years of experience as Assistant Business Development Manager in Bavishi Fertility Institute Pvt. Ltd.

IT knowledge and familiarity

Educational Details:

Degree College Year Percent

MCA SMU 2013 B Grade

BCA Gujarat University 2011 66%

HSC GSEB 2006 68%

SSC GSEB 2004 75%

Technical Skills:

Programming C, C++, VB.NET, ASP.NET

Database Ms Access, MySQL, Oracle 9i, Oracle 10g

Operating System Windows 9x / 2000 / XP

Project details: Online car booking

Online car booking project using as programming language and MS Access as database, developed front end using HTML and CSS.

Developed various modules such as login, master details, product management, order management and admin panel.

Managed Analysis, Designing and development phase. Certifications and activities:

C, C++ and VB.NET from Aptech Computer Education.

Presentation on online car booking project.

Personal details:

Name Hardik H Kasavala

DOB 24


April, 1988

Gender Male

Address C-507, Sanskrut Residency, Nr. Suryanagar - Seventh Day School, B/H Nikol Gam, Nikol, Ahmedabad - 382350.

Languages Known English, Hindi, Gujarati

Hobbies Movies, travelling, increasing technical knowledge Strength I am Honest, self-motivator and hardworking person with positive attitude towards my career and life. Punctual in work and good team player

Weakness Take decisions and trust people very quickly, can’t say no when someone asks for help, sometimes get nervous when talk to stranger

Declaration: I, Hardik H Kasavala hereby declare that the information mentioned in the resume is true and best to my knowledge.

Place: Ahmedabad Hardik H. Kasavala

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