IT Administrator
Resume:
BERNARD P. ABARABAR
IT ADMINISTRATOR
***************@*****.***
With Qatar Driving License
OBJECTIVES
Secure a position with a successful and progressive company that requires an individual with extensive experience in Information Technology.
EDUCATIONAL ATTAINMENT
Bachelor of Science in Information Technology
Lyceum of Alabang
Tunasan, Muntinlupa City, Philippines
2013-2015
Electronics Computer Technology (ECT)
Sucat, Paranaque City, Philippines
2006-2008
WORK EXPERIENCES
FUJITA CORPORATION
Japanese Company
Metro Railways Depot Project
Doha, Qatar
February 2016 To March 2019
IT ADMINISTRATOR
• Ensure the design of the system allows all components to work properly together.
• CCTV installation & IP configuration
• Strong knowledge of Adobe Photoshop & Adobe Illustrator.
• Performed Troubleshooting, configuration, database administration of Biometric and Door access devices.
• Troubleshoot problems reported by users.
• Make recommendations for future upgrades.
• Maintain network and Database file access security.
• Managing ERP System and monitor networks to ensure security and availability to specific users.
• Evaluate and modify the system's performance.
• Identify user needs analyze and isolate issues.
• Maintain integrity of the network, server deployment, and security.
• Ensure network connectivity throughout a company's LAN/WAN infrastructure is on par with technical considerations.
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• Assign routing protocols and routing table configuration.
• Assign configuration of authentication and authorization of directory services.
• Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers.
• Maintain network servers such as file servers, intrusion detection systems.
• Join Domain & Create Domain user name account, resetting the password, disable the account and unlocking password in Active Directory.
• Responsible for supporting and installing of the software, Windows XP/Vista/Windows 7/8/10 Office 2007/2010/2013/2016, Windows Server 2008/2012, Hyper-V, Active Directory management Exchange 2008/2012, Backup products, Anti-Virus products, AutoCAD AEC, Primavera etc.
• Administer servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates, and patches. ACCENT MICRO TECHNOLOGIES INC.
ACP-TEST Inc. Laguna, Philippines
05 July 2014 – 03 November 2015
IT SPECIALIST
• Provided telephone and onsite technical support by performing installation, repair, and maintenance of desktop and laptop computers including printers.
• Troubleshoot software, hardware and network failures identified the root cause, and resolve in a timely and accurate manner.
• Configured, upgraded, and relocated PC hardware, software, and print devices
• Provided phone and desktop support to users with LAN/WAN/WLAN and/or VPN issues.
• Performed system backup, data recovery, disk capacity, E-mail administration, and network security.
• Ability to work well with other people in a team-oriented environment and possess excellent oral and communication skills.
• Self-motivated, fast learner, and work with minimal supervision.
• Responsible for supporting: Windows XP/Vista/Windows 7/8/10 Office 2007/2010/2013/2016, Windows Server, Active Directory management Exchange 2008, Backup products, Anti-Virus products,
• Provided phone support to the on-site and off-site customer (average 200 help desk calls and emails daily) as a team of 5 analysts.
• Experience with using Heat ticketing system and Remedy ticketing system for 3 months.
• Provided support with resetting passwords in SAP, AS 400 and network access
• Supported users in Windows XP/7/8/10 operating systems.
• Installed and troubleshooting problems with Cisco Systems VPN Client.
• Experience with troubleshooting problems with MS Office Outlook 2007/2010/2013
• Familiar with searching account, resetting the password, disable the account and unlocking password in Active Directory.
• Experience with using and supporting MS Office 2003 and 2007
• Experience with using and supporting Internet Explorer 6 and newer.
• Provided support via Remote Control through Go to Assist and NetMeeting.
• Provided support to the on-site user with visits to their desk. SHAQAB ABELA COMPANY
Barzan Onshore Project, Ras Laffan Qatar.
Managed by (JGC & RASGAS)
24 March 2012 – 14 August 2013
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IT NETWORK SUPPORT
• Managed VLANs network diagram infrastructure for all the Camps (camp 4,5,6) Project of JGC Company
• Managed PABX Telephone line boot IDF & Mdf
• Managed all Cisco switch & Router access point Network Monitoring Isolation
• Managed all Internet café users
• Diagnosis of desktop, application, networking and infrastructure issues.
• Experience of supporting a wide and varied client base.
• Troubleshooting PC’s, laptops and mobile devices.
• Providing 1st/2nd line support to users.
• Administering the IT department’s policies and procedures.
• Installation and support of telecommunication equipment.
• Maintaining a log of all problems detected and system backups.
• Isolated all updated daily weekly monthly reports to all camps CITY GOVERNMENT OF PARANAQUE
Electronics Data Processing Department
San Antonio Valley 1, Paranaque City
February 2009 – March 24, 2012
IT TECHNICAL SUPPORT
• Installation and support of telecommunication equipment
• Troubleshooting, maintenance, networking configuration, desktop & Laptop setup and upgrade of computer, printer, and peripherals.
• Ensure the good function and good maintenance for the entire network and Windows 2003 servers used by the company (hardware and software, LAN) and make sure all applications are running 24/7.
• Responsible for maintaining backups and for project work such as new builds. Working closely with software suppliers to resolve operational issues.
• Network administration and support. (LAN, SWITCH), network cabling and infrastructure maintenance.
• Database management, security, backup, restore, recovery and performance tuning
• Update/patch software and virus scanner programs.
• Assemble and disassemble computer parts.
• Provide day-to-day end users support to all departments.
• Install hardware and software for servers, desktops & laptops.
• Maintain system policies company-wide & system security.
• Perform other task assigned by the management.
• Maintaining a log of all problems detected and system backups.
• Provide end-users with help desk support.
CERTIFICATES
Computer Hardware Servicing
(TESDA)Technical Education and Skills Development Authority. NATIONAL CERTIFICATE II
Certificate no. 111**********
CLN-1001029
Issued on: August 10, 2011
Valid until: August 10, 2016
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COMPUTER TECHNICIAN (Hardware & Software)
CLASS *B+*
EXECUTIVE TECHNICAL CONSULTANTS TRADE TEST AND TRAINING CENTER INC. WORLD CLASS FILIPINO WORKFORCE
Issued on: October 01, 2011
Control no: 11100016
4th Computing Research and Development Forum with the theme Advancing ICT Research Beyond Borders”
Lyceum of Alabang.
Muntinlupa City, Philippines
13 February 2014
2nd PSITE-NCR IT Student Congress
“TECHNO INVENTION”
Fleur-de-Lis Theater, St. Paul University
Manila, Philippines
07 February 2014
PERSONAL PROFILE
An excellent self-motivated team player, who can cope up with the rapid changes in the world of Information Technology, hardworking and have the ability to successfully take on challenges, possesses excellent communication skills and have an aptitude to take quick and accurate decisions whenever needed. Leve1 1-2-3 Maintenance experience
Abilities
• Provided telephone and onsite technical support by performing installation, repair, and maintenance of desktop and laptop computers including printers.
• Troubleshoot software, hardware and network failures identified the root cause, and resolve in a timely and accurate manner.
• Configured, upgraded, and relocated PC hardware, software, and print devices
• Provided phone and desktop/laptop support to users with LAN/WAN/WLAN and/or VPN issues.
• Performed Troubleshooting, configuration, database administration, and repair for server, network, infrastructure, Data Center, email, file shares, and other infrastructure issues. Besides always having the ability to deploy solutions to new problems.
• Performed system backup, data recovery, disk capacity, E-mail Outlook administration, and network security.
• Ability to work well with other people in a team-oriented environment and possess excellent oral and communication skills.
• Self-motivated, fast learner, and work with minimal supervision.
• Responsible for supporting: Windows XP/Vista/Windows 7/8/10 Office 2003 and 2007/2010/2013/2016, Windows Server, Active Directory management Exchange 2008/2016, Backup products, Anti-Virus products.
• DNS/DHCP, TCP/IP, Ethernet, wireless router and Firewall Configurations. KEY SKILLS
Security -Sonic Firewall, VPN, Internet Security, URL Filtering & DLP (Technology: Cisco, Fortinet) Wireless - Controller Based & Standalone Indoor/Outdoor (Technology: Cisco) Computing – Troubleshooting Configuration and Printer Network installation, Computer Hardware & Software Page 5 of 5
Installing, Maintaining & Troubleshooting Windows Operating Systems & Outlook Administration Systems- Configuring & Administering Server 2008/2012, Active Directory (AD) Hyper-V, Windows XP, and Windows 7/8/10
Structure Cabling - Good Experience in Horizontal & Vertical Cabling with Fiber & UTP, Voice Cable Testing PERSONAL PARTICULARS
Age : 30 yrs. old
Civil Status : Married
Birth Date : October 8, 1988
Birth Place : Pangasinan
Nationality : Filipino
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