Sales Customer Service

RUSSEL S. ALARVA

Bldg no.** Shehaneeya st.

New Zalata Zone 896,Doha City Qatar

Cellphone Number: 74440528

Email add: *************@*****.***

WORKING EXPERIENCE

Senior Waiter / Shift In-charge

Que Café

Qanat Quartier, The Pearl

Doha, Qatar

December 10, 2017 – Present

Job description:

Providing / giving a good customer service and satisfaction to the guest.

Updating / informing the status of the sale and how to achieve the sales target.

Banking and depositing the sales.

Handling cash / card payment.

Taking an order and repeating the order in a polite way.

Sending reports every end of the shift.

Receiving / checking the deliveries according in the invoice.

Check back the table and ask the guest if they need an assistance.

Promoting / suggesting / selling retail items.

International Property Specialist

SM Development Corporation Phinma Properties Holdings Corp. 14

th

Flr. Two Ecom Center, Mall of Asia Edsa Boni, Mandaluyong City Complex, Pasay City January 3, 2014 to February 15, 2015 March 15, 2015 to August 30, 2017

Job description:

Real estate agents must manage their own time and schedules, making sure they are hustling to get the word out about properties and find the information their clients need.

Agents work with clients and customers face-to-face on a daily basis, listening to their needs and communicating effectively and pleasantly.

Convincing clients to buy and sell properties at the right price, and use persuasion to close deals.

Quickly find answers to their client's questions. This also includes being a mediator between sellers and buyers.

Sales Manager

New San Jose Builders Inc,

99# Tassi Building, Diliman Timog Ave., Quezon City November 14, 2012 – December 30, 2013

Job description:

• To motivate their agents to close sales.

• Develop effective training programs that teach agents how to acquire customers, negotiate deals, secure financing and complete paperwork for the sale.

• After training, managers set weekly, monthly monetary goals for the agents to achieve.

• If the goals are not met, sales managers offer advice and motivation.

• Sales managers may offer incentives and reward teams that reach their goals. Property Specialist

SM Development Corporation

14

th

Flr. Pearl Drive, Two E-com Center, Mall of Asia, Pasay City Oct 3, 2011 – Oct 30, 2012

Job description:

• Present purchase offers to sellers for consideration.

• Discuss to our clients the terms and conditions of purchase agreements are met before closing dates.

• Interview clients to determine what kinds of properties they are asking.

• Prepare documents such as representation contacts, purchase agreements, closing statements, deeds and leasers.

• Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other.

Waiter

Noodle House Gulf Road Kuwait Zaatar w Zeit

Al Ghunaim Trading Company United Restaurant Development Corp. U.A.E June 5, 2009 – July 30. 2011 November 15, 2005 – December 15, 2007 Job description:

• Smile and greet the guest

• Lead them to the table

• Take the order, suggest and up sell products

• Write patrons’ food order on order slip, memorize orders or enter orders into computer for transmittal to kitchen staff.

• Check with customers to ensure that they are enjoying their meals and take action to correct any problems.

• Serve food or beverages to the customers, prepare and serve specialty dishes at tables as required.

• Accepts payments and cash out

• Set tables and condiments, buss tables

Training and Seminars

BSC with PSSR (Basic Safety Training and Personal Safety and Social Responsibilities) Personal Survival Techniques

Fire Prevention and Fire Fighting

December 21 – 24, 2004

Basic Food Hygiene Training Course

Zaatar w Zeit Restaurant, U.A.E

December 20, 2006

• Brief introduction about the benefits of good hygiene practices and cost of poor food hygiene practices

• Bacteriology

• Food borne diseases and methods of protecting food for contamination

• Information on food spoilage and food preservation

• Personal hygiene practices

• Cleaning and disinfecting

• Pest control

EDUCATIONAL BACKGROUND

College : Bachelor of Science in Marine Transportation Lyceum of Batangas., Batangas City

3

rd

Yr. College

SY 2000 - 2003

High School : Rizal National High School

Rizal, Laguna

SY 1999 – 2000

Elementary : Rizal Elementary School

Rizal, Laguna

SY 1995 – 1996

PERSONAL DATA

Date of Birth : September 05, 1982

Place of Birth : Rizal, Laguna

Sex : Male

Citizenship : Filipino

Religion : Roman Catholic

Civil Status : Single

Height : 5’6

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