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Manager Customer Service

Location:
Rawdat Al Khail, Qatar
Posted:
June 30, 2019

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Resume:

Marvin Santos Sagum

Alkeesah Doha, Qatar

+974-****-****

ac9p6t@r.postjobfree.com

OBJECTIVE

To ensure a position where I can effectively utilize my expertise in human relations and to develop and expand existing customer services to give more satisfaction. WORK EXPERINCE

Cashier/Waiter/Barista

Seventy West Restaurant And Café

Qanat, Quartier Pearl Qatar

(May,01 2018 – to present)

Cashier/Waiter/Barista

Low Calories Fine Dining Restaurant

Al Waab, Doha Qatar

(April 01, 2017 – April 30, 2018)

Cashier/Waiter

Chowking-AHB Group Ten Co.

Dar Al Salam, Abu Hamour, Doha Qatar

(March 10, 2014 – February 13, 2017)

Cashier/Waiter

Chowking Food Corp.

Angeles City Pampanga, Philippines

(January 10, 2011 – June 17, 2011)

Cashier/Waiter

Jollibee Food Corp.

San Fernando Pampanga, Philippines

(April 03, 2009 –April 10, 2010)

Job Description

1. Complete Dining Set Up

2. Smile, greet and giving menu to the customers.

3. Order taking and food service.

4. Customer assistance

5. Giving complete FSC and TLC to all

Salesman

Rusty Lopez

SM City Pampanga, Philippines

(August 07, 2012 – July 07, 2013)

EDUCATIONAL ATTAINMENT

Food and Beverage Services NCII Secondary Education TESDA – GPSAT San Juan High School

San Luis Pampanga, Philippines San Luis, Pampanga Philippines

(June 2011 – October 2011) S.Y 2002 - 2006

BS in Hotel and Restaurant Management (Undergraduate) Primary Education The National Teacher’s College Sta. Cruz Pambilog Elem. School Quiapo, Manila Philippines San Luis Pampanga, Philippies S.Y 2006 - 2008 S.Y 1996 – 2002

PERSONAL PROFILE

Birthday: March 27, 1990

Birth Place: San Luis, Pampanga, Philippines

Sex: Male

Civil Status: Single

Height: 5’4”

Weight: 130lbs.

Language: English, Tagalog, Pampango

Age: 28

PROFESSIONAL SKILLS

1. Good communication skills and capable in establishing rapport to facilitate the needed services of guest.

2. Highly trainable, adaptable and yearn for further advancement. Able to work under pressure with minimal supervision.

3. Computer literate. Can Handle Microsoft Office. AWARDS

ü Best In Dining of the Month (October and November 2014) ü Best Employee of the Month (April 2015)

ü Best Employee of the Month (June 2015)

ü Best Employee of the Month (September 2016)

SEMINARS ATTENDED

Food and Safety (Seminar)

Customer Service (Seminar)

Fire and Drill Safety (Seminar)

REFERENCES

Mr. Alfred Mel Serrano

Restaurant Manager

+974 5593 -1535

Low Calories Fine Dining Restaurant

Mr. Fahad Al Ruwaili

CEO Managing Director

+974 3311 - 1722

4444 – 3324

Low Calories Fine Dining Restaurant

Mr. Crisostomo Del Rosario

Restaurant Manager

+974 6606 – 7570

Chowking Doha, Qatar

Marvin Santos Sagum

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