Manager Customer Service
Resume:
Marvin Santos Sagum
Alkeesah Doha, Qatar
*************@*****.***
OBJECTIVE
To ensure a position where I can effectively utilize my expertise in human relations and to develop and expand existing customer services to give more satisfaction. WORK EXPERINCE
Cashier/Waiter/Barista
Seventy West Restaurant And Café
Qanat, Quartier Pearl Qatar
(May,01 2018 – to present)
Cashier/Waiter/Barista
Low Calories Fine Dining Restaurant
Al Waab, Doha Qatar
(April 01, 2017 – April 30, 2018)
Cashier/Waiter
Chowking-AHB Group Ten Co.
Dar Al Salam, Abu Hamour, Doha Qatar
(March 10, 2014 – February 13, 2017)
Cashier/Waiter
Chowking Food Corp.
Angeles City Pampanga, Philippines
(January 10, 2011 – June 17, 2011)
Cashier/Waiter
Jollibee Food Corp.
San Fernando Pampanga, Philippines
(April 03, 2009 –April 10, 2010)
Job Description
1. Complete Dining Set Up
2. Smile, greet and giving menu to the customers.
3. Order taking and food service.
4. Customer assistance
5. Giving complete FSC and TLC to all
Salesman
Rusty Lopez
SM City Pampanga, Philippines
(August 07, 2012 – July 07, 2013)
EDUCATIONAL ATTAINMENT
Food and Beverage Services NCII Secondary Education TESDA – GPSAT San Juan High School
San Luis Pampanga, Philippines San Luis, Pampanga Philippines
(June 2011 – October 2011) S.Y 2002 - 2006
BS in Hotel and Restaurant Management (Undergraduate) Primary Education The National Teacher’s College Sta. Cruz Pambilog Elem. School Quiapo, Manila Philippines San Luis Pampanga, Philippies S.Y 2006 - 2008 S.Y 1996 – 2002
PERSONAL PROFILE
Birthday: March 27, 1990
Birth Place: San Luis, Pampanga, Philippines
Sex: Male
Civil Status: Single
Height: 5’4”
Weight: 130lbs.
Language: English, Tagalog, Pampango
Age: 28
PROFESSIONAL SKILLS
1. Good communication skills and capable in establishing rapport to facilitate the needed services of guest.
2. Highly trainable, adaptable and yearn for further advancement. Able to work under pressure with minimal supervision.
3. Computer literate. Can Handle Microsoft Office. AWARDS
ü Best In Dining of the Month (October and November 2014) ü Best Employee of the Month (April 2015)
ü Best Employee of the Month (June 2015)
ü Best Employee of the Month (September 2016)
SEMINARS ATTENDED
Food and Safety (Seminar)
Customer Service (Seminar)
Fire and Drill Safety (Seminar)
REFERENCES
Mr. Alfred Mel Serrano
Restaurant Manager
+974 5593 -1535
Low Calories Fine Dining Restaurant
Mr. Fahad Al Ruwaili
CEO Managing Director
+974 3311 - 1722
4444 – 3324
Low Calories Fine Dining Restaurant
Mr. Crisostomo Del Rosario
Restaurant Manager
+974 6606 – 7570
Chowking Doha, Qatar
Marvin Santos Sagum
Applicant Signature
Contact this candidate