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Customer Service / Polish

Location:
Cebu City, Cebu, Philippines
Posted:
June 30, 2019

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Resume:

EXPERIENCE EDUCATION

LANGUAGE SKILLS

TALENTS *

LEARNER

FOCUS

EMPHATY

INTELLECTION

DISCIPLINE

Cebu City, Philippines

Portfolio: https://www.behance.net/McG86

ac9p5i@r.postjobfree.com

+ 63 0-961-***-**-**

MACIEJ ADAM GALISZ

1986, May 23

April 2018 - December 2018

WIPRO TECHNOLOGIES

Bucharest, Romania

Service Desk Analyst

Maintaining a high degree of customer service;

Identifying the users issues;

Categorizing / prioritize the incidents;

Creating a ticket in CRM tool;

Logging / verifying customer details;

Answering support queries via phone, email;

Providing 1st line/2nd line technical support;

Being proactive in dealing with user issues.

July 2017 - April 2018

DB SCHENKER SSC

Bucharest, Romania

AR ACCOUNTANT

AR - Customer’s money collection;

Maintenance of debtor’s account;

Processing of manual invoices;

Incoming Payment Allocation;

Maintenance of Interim Account;

Working in SAP R3K;

Taking part in Transition;

Writing an instructions about processes.

January 2017 - May 2017

CORTEZ SP. Z O.O.

Chorzów, Poland

GRAPHIC DESIGNER

September 2016 - December 2016

FUZE ECOTEER (AIESEC)

Perhentian, Malaysia

PHOTOGRAPHER [INTERNSHIP]

May 2016 - September 2016

CORTEZ SP. Z O.O.

Chorzów, Poland

GRAPHIC DESIGNER

December 2011 - March 2016

G.T. PROJEKT

Jastrzębie-Zdrój, Poland

OFFICE WORKER

October 2013 - July 2014

AGH University

Kraków, Poland

Geographic Information Systems

Postgraduate studies

October 2009 - February 2012

Cracow University of Technology

Kraków, Poland

Environmental Engineering

Master of Science

October 2005 - April 2009

Częstochowa University of Technology

Częstochowa, Poland

Environmental Protection Systems

Bachelor of Science

September 2002 - May 2005

High School No. 2 in Jastrzębie-Zdrój

Jastrzębie-Zdrój, Poland

Mathematics and IT profile

POLISH LANGUAGE

Polish Native Speaker

ENGLISH LANGUAGE

TOEIC Listening and Reading (B1+)

* Based on StrengthsFinder results from Gallup Institute



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