Customer Service / Polish
Resume:
EXPERIENCE EDUCATION
LANGUAGE SKILLS
TALENTS *
LEARNER
FOCUS
EMPHATY
INTELLECTION
DISCIPLINE
Cebu City, Philippines
Portfolio: https://www.behance.net/McG86
*********@*****.***
+ 63 0-961-***-**-**
MACIEJ ADAM GALISZ
1986, May 23
April 2018 - December 2018
WIPRO TECHNOLOGIES
Bucharest, Romania
Service Desk Analyst
Maintaining a high degree of customer service;
Identifying the users issues;
Categorizing / prioritize the incidents;
Creating a ticket in CRM tool;
Logging / verifying customer details;
Answering support queries via phone, email;
Providing 1st line/2nd line technical support;
Being proactive in dealing with user issues.
July 2017 - April 2018
DB SCHENKER SSC
Bucharest, Romania
AR ACCOUNTANT
AR - Customer’s money collection;
Maintenance of debtor’s account;
Processing of manual invoices;
Incoming Payment Allocation;
Maintenance of Interim Account;
Working in SAP R3K;
Taking part in Transition;
Writing an instructions about processes.
January 2017 - May 2017
CORTEZ SP. Z O.O.
Chorzów, Poland
GRAPHIC DESIGNER
September 2016 - December 2016
FUZE ECOTEER (AIESEC)
Perhentian, Malaysia
PHOTOGRAPHER [INTERNSHIP]
May 2016 - September 2016
CORTEZ SP. Z O.O.
Chorzów, Poland
GRAPHIC DESIGNER
December 2011 - March 2016
G.T. PROJEKT
Jastrzębie-Zdrój, Poland
OFFICE WORKER
October 2013 - July 2014
AGH University
Kraków, Poland
Geographic Information Systems
Postgraduate studies
October 2009 - February 2012
Cracow University of Technology
Kraków, Poland
Environmental Engineering
Master of Science
October 2005 - April 2009
Częstochowa University of Technology
Częstochowa, Poland
Environmental Protection Systems
Bachelor of Science
September 2002 - May 2005
High School No. 2 in Jastrzębie-Zdrój
Jastrzębie-Zdrój, Poland
Mathematics and IT profile
POLISH LANGUAGE
Polish Native Speaker
ENGLISH LANGUAGE
TOEIC Listening and Reading (B1+)
* Based on StrengthsFinder results from Gallup Institute
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