Senior Section Manager at Panda Hyper Market
Mobile number : 00966.544811790
Email Address: firstname.lastname@example.org
PERSONAL SUMMARY To work in Retail Industry(Hyper & Super Market) where my maximum potential can be utilized for the growth of organisation which leads to my career development. PERSONAL INFORMATION Birth date: 01 December 1956
Residence Country: India - Lucknow
Senior Section Manager at Panda Hyper
May 2010 - Present
Saudi Arabia - Riyadh
Ensures all managers/supervisors in department have personal objectives and KPIs which cascade down the department deliverables.
Managing stock levels and making key decisions about stock control.
Analyzing sales figures and forecasting future sales volumes to maximize profits;
Regularly review performance and provide annual performance rating to direct reportees.
Plan and monitor training needs, provide professional coaching to sub-ordinates to ensure that they have the professional capability to fully deliver in their role and that they are working on a personal development plan.
Plan and support talent management and succession planning within the department and ensure all sub-ordinates have a career plan.
Motivate employees and monitors employee satisfaction within the department and plan and execute plan to improve it.
Achieve budgeted sales by ensuring availability and service levels.
Control costs within predefined levels.
Achieve availability targets by ensuring that ordering procedures are followed and targets are achieved.
Maintain operating standards by putting all areas under control to the agreed standards.
Optimize people productivity by manpower planning and implementation to achieve target and maximum productivity.
Maintain food safety and hygiene by implementing, monitoring, and conducting training to achieve all targets.
Responsible for executing & monitoring physical inventory process
Serve customer by monitoring training and results achieved.
Routine Operations & Administration
Monitoring and controlling known and un-known stock loss
Damage control with the help of FIFO
Responsible and opened Hyper Panda in Ummal Hammam - FMCG section, Riyadh Preferred Job: General Manager/Department Head or Equivalent Total Years of Experience: 33 years, 3 months
Store Manager at Panda Supermarket May 2008 - April 2010 Saudi Arabia - Dammam
Managing and motivating a team to increase sales and ensure efficiency;
Managing stock levels and making key decisions about stock control;
Analyzing sales figures and forecasting future sales volumes to maximise profits;
Analyzing and interpreting trends to facilitate planning;
Using information technology to record sales figures, for data analysis and forward planning;
Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organising training and development;
Ensuring standards for quality, customer service and health and safety are met;
Resolving health and safety, legal and security issues;
Responding to customer complaints and comments;
Promoting the organization locally by liaising with local schools, newspapers and the community in general;
Organizing special promotions, displays and events;
Attending and chairing meetings;
Updating colleagues on business performance, new initiatives and other pertinent issues;
Touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues.
Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing;
Initiating changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market.
Coordination & general administration
Assistant Store Manager at al azizia
May 2002 - April 2008
Saudi Arabia - Dammam
Assist customers in all aspects of store services, handles complaints and inquiries.
Prepare work schedules and assigns employees to specific duties.
Train and supervise employees in all areas required to operate store.
Perform work of subordinates as needed.
Practices and ensures time utilization in all departments.
Responsible for all cash control and any reconciliation of problems that may arise.
Merchandise prices in a correct and timely manner.
Coordinate sales promotions
Maintain pre-set inventory levels.
Accomplish monthly inventories on and reconcile any problems in a timely manner.
Ensure all paperwork/reports/orders are completed in a timely manner and mailed, faxed, or filed away in its proper location.
Troubleshoot merchandise before sending to repair and item is properly tracked when going to or coming back from repair.
Ensure all merchandise being transferred is in its proper location and tagged.
Achieve company standards in collections, charge offs, delivery/pickup ratio and customer growth, projection, profits etc.
Perform follow up calls on deliveries, pay offs, or pickup accounts as required.
Verify delivery invoice with drop ships before delivery truck leaves the location.
Ensure compliance of employees with established security, sales, record keeping, and employee handbook policies.
Work required shifts and days as set by the Store Manager.
Ensure store is open its set operational days and hours.
Ensure store and vehicles are locked and secured each night.
Open 1 Super Market in Dammam
Increased growth 28% in FMCG section
Received appreciation from Regional Manager
>Successfully opened Hyper Market at Sheikh Jabar Road, Riyadh
Ensure company vehicle and store is properly maintained inside and out.
Attends and participates in all managers meetings
Supervisor at Al Azizia Panda United
February 1985 - April 2002
Saudi Arabia - Jubail
Getting duty of Store Manager to \[do/conduct\] operational activity function.
Work regular according to S.O.P and schedule work which have been specified.
Planning and coordinate display of product as according to sale of product its area and plan-o-gram to reach effective management space.
Control of possibility of damage of goods because acceptance, depository and settlement of wrong goods loss
Conducting inventory control for the minimization of and stock of overstock and also maximize sale.
Supervise of staff performance, availability of product, settlement of product.
Check the products before the opening and closing of the store
Encode the delivered or ordered materials or products
Communicate with the manager regarding the sales, employees and other important matters.
Act as officer in charge whenever the presence of the Manager is not available.
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change Weigh items sold by weight to determine prices
Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
Calculate total payments received during a time period, and reconcile this with total sales.
Stock shelves, and mark prices on shelves and items.
Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
Doing/Conducting ordering of goods and submit it to Store Manager
Taking care of stock of shelves remain to as according to tag shelf / item of tags
Responsible for all functions and paperwork relating to receiving.
Verifying actual product against packing slips, confirming product integrity, and checking product temperatures as needed.
Executing initial and code invoices, log invoices, and distribute to appropriate departments
Sr. Accountant at Pearls Processors December 1978 - April 1984 India - Mumbai
All Account work
Office Incharge at Al Darwesh Enterprises January 1982 - April 1984 India - Mumbai
-All Accounting work
- Look after office requirement and its maintenance EDUCATION Diploma / Diploma in Retail Managementat Panda Saudi Arabia - Jeddah
Bachelors in Commerce (B.Com)
Bachelor's degree / Management
LANGUAGES Arabic / Level: Expert
English / Level: Expert
Hindi / Level: Expert
Urdu / Level: Expert
Retail Sale & Operations / Level: Expert