ABUBAKAR ZULFIKAR SULTANALI

Omar Bin Al-Khatab (Anbariya) Road, South Wastern Central Area

Zip Code: 41422 P.O Box: 5300, Al Madina Munwarah – Kingdom of Saudi Arabia

+966*********

+254*********

ac9p2w@r.postjobfree.com/yahoo.com

Personal Profile

Date of Birth: 08/06/1989

Nationality: Kenyan

Religion: Muslim

Marriage Status: Single

Language: English, Swahili and Arabic

Career Objective

To enhance my skills and further my career in well-established organization.

Training and achievement

HACCP awareness Certificate

Employee of the Month July -2016

Employee of the Month July -2017

Education

[2005 - 2008] [K.C.S.E] [Qubaa Academy]

Grade achieved: Mean Grade C+

Job Description

From – To Job Position Company name

16/02/2013 – 01/10/2016 waiter ( Room Service ) Bakkah Arac Makaa

Main duties performed:

Greet and escort customers to their tables

Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)

Prepare tables by setting up linens, silverware and glasses

Inform customers about the day’s specials

Offer menu recommendations upon request

Up-sell additional products when appropriate

Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization

Communicate order details to the Kitchen Staff

Serve food and drink orders

Check dishes and kitchenware for cleanliness and presentation and report any problems

Arrange table settings and maintain a tidy dining area

Deliver checks and collect bill payments

Carry dirty plates, glasses and silverware to kitchen for cleaning

Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)

Follow all relevant health department regulations

Provide excellent customer service to guests From – To Job Position Company name

01/10/2016 To Date waiter ( Room service odertaker ) Millennium Aqeeq Hotels

Main duties performed:

•Take customer orders and relay them to the kitchen staff

•Facilitate the filling of drink orders between customers and the bar

•Suggest additional menu items, such as desserts and drinks, when appropriate

•Obtain amenities for patrons with specific needs, such as highchairs for parents

•Operate the drink fountain and coffee station

•Count down till at end of every shift

•Memorize the menu for on-demand recitation

Skills

Technical: MS Word, Excel and PowerPoint, micros,

.

Interpersonal:

1. Well Organized and meticulous

2. Excellent communication skills

3. Excellent mathematical and accounting skills

4. Good presence of mind

5. Ability to deal with stress

6. Strong trouble shooting skills

7. Decisive

8. Sound customer service ethics

Hobbies and interests

Play Football, Watch Movie, Play Table tennis

References

Mr. Adel Maher

Assistant F&B Manager

Millennium Aqeeq Hotels

+966-**-*******

Mr Wassem Raja

Restaurant manager

Millennium Aqeeq Hotels

+966*********

Contact this candidate