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Human Resource Officer Customer Service

Location:
Sambag II, Cebu City, 6000, Philippines
Posted:
June 29, 2019

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Resume:

VIRGINIA B. LIM

*-** *****-***** **., St. Jude Acres Subd., Bulacao, Cebu City (091*-******* ac9p0y@r.postjobfree.com

Objective

To enhance professional growth and interpersonal skills and impart my knowledge by developing plans, and programs that maximize employees’ potentials; to establish necessary interventions to help improve employees performance and attitudes; and to establish a healthy office facility.

Education

MASTER IN PUBLIC ADMINISTRATION NOVEMBER 2017 CEBU TECHNOLOGICAL UNIVERSITY

BACHELOR OF ARTS AUGUST 2013 CAP COLLEGE FOUNDATION, INC.

·Major: Psychology

Skills & Abilities

MANAGEMENT

·Performance management.

·Forecasting.

·Time management.

·Strategic planning and management.

·Conflict management.

LEADERSHIP

·Decision making.

·Results oriented

·Pro-active leadership

COMMUNICATION

·Communicating across the board

·Counseling

·Coaching and mentoring

·

Experience

ADMINISTRATIVE OFFICER III VICENTE SOTTO MEMORIAL MEDICAL CENTER JANUARY 2017 TO DECEMBER 6, 2018

Prepares Appointments for newly hired/promoted/reappointed employees. Updates service record, service cards, PRC license records of all employees. Prepares monthly reports for CSC, DBM and DOH. Prepares annual budget. Prepares support documents for annual Performance Based-Bonus of all employees. Prepares whitelist for Landbank E-Loan. Gives talk on Customer Service and Personality Development to selected employees. Does other task as directed by the Supervisor.

ADMINISTRATIVE OFFICER II VICENTE SOTTO MEMORIAL MEDICAL CENTER JULY 2015 TO DECEMBER 2016

Prepares supporting documents for Appointments to be submitted to CSC. Prepares Oath of Office and gives pre-orientation for newly hired employees. Updates service records, service cards, PRC license records of all employees. Prepares Certification for Landbank of newly hired employees. Release IDs of newly hired/promoted employees. Prepares reports of Accession and Separation, Announcement of newly hired/promoted employees. Makes necessary reports for DBM, DOH, CSC. Gives talk to Customer Service and Personality Development to selected employees. Receives and qualifies applicants. Sends communications to qualified applicants.

HUMAN RESOURCE OFFICER AND CLINIC SUPERVISOR STANFORD DIAGNOSTIC AND MEDICAL CLINIC. INC. DECEMBER 2014 TO MAY 2015

Provide support in the various resource functions, which include recruitment, staffing, performance monitoring and employee counseling. Ensure that accurate job description are in place. Provide staff orientation, supervise scheduling both in the laboratory and mobile clinic for staff and doctors. Ensure that employment contracts are current, as well as the licenses of the laboratory staff. Conducts evaluation of employees’ performance. Secure incident reports from erring employees. Issue memos/ circulars to address various concerns and problems.

AREA MANAGER CAP COLLEGE FOUNDATION, INC. AUGUST 2007 TO DECEMBER 2014

Recruits, trains, develops, supervises duly licensed Sales Associates in the organization Builds-up manpower and manages the assigned area. Trains Sales Associates and conducts sales rallies, and/ or presides in sales meetings. Solves problems and decides on matters affecting sales associates with fairness and objectivity. Attends and participates in Operations Regional Meeting and Conferences called for planning, review, and evaluation of performances and for other reasons related to the attainment of Area, Region, Operations, and Company objectives and goals.

PROPRIETOR AND OPERATIONS MANAGER MAIMAI SIOMAI ATBP. NOVEMBER 2004 TO JULY 2007

Oversees the production, purchasing, distribution and retail store operations of various food products; Exercise diligence for cleanliness and safety in the production and handling of products; Mixes and prepares the initial product (raw materials) for production; Delegates supervision and limited responsibilities to concerned staff

OPERATIONS MANAGER VMB GIFT SHOP AND KANGAROO SNACK BAR APRIL 1987 TO JANUARY 1990

Exercises general supervision and responsibility over the entire store operations; Acts as Purchaser, Cashier and Disbursement Officer for store related purchases and/or payments; Oversees good inventory level of stocks for retail and distribution.

Trainings

WORKPLACE LEARNING AND DEVELOPMENT

CIVIL SERVICE COMMISION MARCH 13 – 15, 2018

TRAINING THE TRAINERS / SPEAKERS BUREAU

VICENTE SOTTO MEMORIAL MEDICAL CENTER MARCH 9-11, 2016

ENHANCE TRAINING ON APPOINTMENT PRAPARATION

CIVIL SERVICE COMMISION FEBRUARY 2-3, 2016

CONFLICT MANAGEMENT

PERSONNEL OFFICERS ASSOCIATION OF THE PHIL., INC. AUGUST 25-28, 2015

PLANNING, ORGANIZING, LEADING, CONTROLLING AND ITS APPLICATIONS

CAP COLLEGE FOUNDATION, INC. OCTOBER 2-4, 2013

ELIJAH PRAYER COUNSELING

BUKAS LOOB SA DIYOS COVENANT COMMUNITY MAY – JUNE, 2010

·

PERSONAL DATA REFERENCE

Sex: Female ENGR. JESSICA S. OTADOY

Birthdate: June 4, 1968 Proprietor and General Manager Birthplace: Olongapo City First Builders and Developers Civil Status: Married Door 204 Marijoy Bldg

Height: 5’ 1” (155 cm) D. Jakosalem, Cebu City

Weight: 150 lbs (68.04 kgs) Contact No.: 099*-***-****

AMPARO G. COMIA, MPA

Supervising Administrative Officer

Human Resource Management Section

Vicente Sotto Memorial Medical Center

B. Rodriguez St., Cebu City

Contact No.: 093*-***-****

·CERTIFIED TRUE AND CORRECT

·

·VIRGINIA B. LIM



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