EDUCATION
****-****: Bachelor’s Degree in Science Information
Technology
Higher Institute of Information Technology/ Tunis
EXPERIENCE
February 2016-PRESENT
Senior Community Associate – Regus DOHA
- Serve as a point of contact (POC) for all clients and members within the Regus Community
- Serve as a primary resource in assisting customers within the centre; whether showing a customer to a meeting room, preparing their new office for move-in,
troubleshooting basic technical issues, programming a phone, moving furniture to accommodate their office needs, providing a beverage or assisting with
copies/administrative tasks
- Provide a great environment for our customers by taking pride in continually keeping the centre “show ready” by ensuring the business lounge conference rooms, show offices and common areas are spotless and prepared for our next guests at all times
- Having successful History of services closing & helped in increasing the centre profit margin
* Selling Services
Contribute to the overall revenue of the centre by identifying opportunities and actively up-selling/cross selling Regus products and services
Ensures that all daily service charges are captured and entered into the POS (billing system) on a daily basis
December 2014- February 2016
Sales Associate – Habitat DOHA
- Develop & Cultivate strong buying relationship with Customers
- Work with Customers to determine their needs and then recommend the right product to solve the customer’s Problem
- Assist in maintaining the back stock room and getting up merchandise displays on the sales Floor
- Collaborate with other team members to keep the sales floor area clean & organized at all times
September 2013- May 2014
Sales Advisor – Datacom Call Centre TUNIS
- Maintain & Improves quality results by adhering to standards and guidelines, Re commanding Procedures
- Obtain client information by answering telephone calls, interviewing & verifying information
- Determines eligibility by comparing client information to requirements
SKILLS
Microsoft Word
Microsoft Excel
Power Point
ERP
LANGUAGES
Arabic
English
French
Duhail – Al Salam ST Villa14. Doha
**********@*****.***
ZIED SELMI
15/02/1991
CONTACT
Career Objective: To Enhance my
Professional skills in a Dynamic and fast
paced work place for achieving the
company’s goals with opportunities for
career growth.