Shilpa Ramesh Bharadwaj
Highly motivated and enthusiastic graduate with a passion to find innovative solutions to problems. Holding a Masters in Business Administration specializing in Aviation Management and Bachelors in Business Administration specializing in Finance. Driven to handle initiatives and a skilled team-worker under pressure to meet challenging deadlines / objectives. Excellent communication and organizational skills with the will, focus and determination to succeed.
To work in a dynamic environment with growth potential where in team-spirit, hard work, dedication and sincerity are appreciated.
To be an active, relevant, contributing, learning player of a growing team within an organization that defines its own place in global scenario.
Achievements and skills
Excellent knowledge of spoken and written English. Other spoken languages include Hindi and Tamil.
Received merit scholarship in the first semester of my bachelors.
Good knowledge of MS Word, Excel and PowerPoint
Bizsolindia Forex Services – Pune
From 1st August 2017 till date
Coordinate with various departments for the smooth functioning of day to day operations.
Tracking and creating invoices and contracts for various clients.
Help with recruiting of candidates, posting job descriptions on various portals, screening candidates resume, assist with performance appraisals.
Coordinating with interviewers and conducting the first round of interviews.
Coordinating and negotiating with various vendors and overlooking the work.
Assist the director with travel arrangements and other activities.
Emirates Holidays - Dubai
From till 25th August 2015 till 2nd September 2016
Worked for Emirates Group – Emirates Holidays, a part of DNATA Travel as a Travel Consultant. Providing consultancy service to internal and external customers pertaining to travel. Promoting Emirates Holidays and the affiliated Arabian Adventures products and services.
Exploring needs and expectations of the customer, undertaking research and using specialized knowledge of Emirates Holidays and Arabian Adventures products and services.
Creating travel itineraries and quotations and facilitating the booking process to ensure all travel documents reach the customers in a timely manner.
Collecting travel payments and handling such transactions in line with defined Emirates Holidays operating procedures.
Emirates Group - Dubai
Customer Service Agent
From till 18th November 2013 till 20th August 2015
Worked for Emirates Group – DNATA as customer service agent for Marhaba, which is a meet and greet service for passengers travelling through Dubai.
Meet and greet passengers and assist them through arrivals and departures.
Worked as a team leader, where my responsibilities included allocating staff for assisting passengers and completing reports for the day.
Responsibilities also included assisting the team in charge of updating and working with the operating system.
Maersk Line – Dubai
From August 2013 till September 2013
Maintaining existing clients
Providing clients with sales quotes and filing rates for the clients.
Solving queries for clients to smoothen the process.
Q Home Décor – Landmark Group- Dubai
Assistant Accounts Payable / Inventory Control
From 10th October 2010 – till October 2011
Responsible for making payments to local suppliers and data entry into the systems.
Creating month-end reports.
Responsible for inventory control management, checking stock, generating reports.
Petty Cash management for the company.
Good knowledge of MS Word, Excel, Powerpoint and Outlook.
Basic knowledge of accounting systems like Oracle and Inventory system like BOSS.
Good presentation skills with innovative and creative capabilities.
Good communication skills, flexibility, problem-solving abilities, team player, and result oriented with a keen eye for detail.
Constant eagerness to learn new concepts and ideas.
Ability to work under extreme pressure, accept challenges with ability to deliver qualitative results. Smart personality and keen eye for detail
Emirates Aviation College
Masters in Business Administration – Specialized in Aviation Management.
With a great passion to be part of the aviation industry, I studied aviation management to gain in-depth knowledge about the industry.
Bachelors in Business Administration – Specialized in Finance.
Scored a CGPA of 3.11 in my bachelors. Received a merit scholarship in my first semester.
St Joseph’s School Abu Dhabi /Our Own English High School Dubai UAE
Received a distinction in 10th and 12th board exams.
Keen interest in photography and have won awards in college level photography competitions.
Reading both fiction and non-fiction
Learning to play the guitar