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Administrative Assistant Customer Service

Jefferson, GA
June 24, 2019

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Heather Michelle Stephens

*** ********* **. ********, ** 30529


OBJECTIVE: Seeking an Administrative/Customer Service position within a flourishing company, in a position where I can utilize my education, abilities, & affability to help benefit the growth of the company.


Assertive, Self-motivated, Goal-oriented, Organized and Efficient

Flexible, Punctual, Cooperative, Hard worker, Team player and Reliable

Excellent public relations and telephone skills

Ability to use general office equipment

Proficient in Microsoft Word, Document processing, and Excel

Completed courses in Business Math, Access, Business Accounting, Medical Administrative Assistant, & Spreadsheet Applications

Commissioned Notary in the State of Georgia



Purchasing Assistant Nov. 2015-June 2018

·Purchasing product for Divisional stores and Warehouse inventory

·Receiving for shipments that are delivered daily

·Ordering and invoice corrections for daily milk and bread orders

·Ordered all signage for the 86 Divisional stores & handles prep for new stores

·Input/process all bulletins for new suppliers/product, product changes, diversions

·Handle Prorates, update store attributes, track orders for any delays or product issues

Lanier Technical College, Commerce, GA

Adjunct instructor for Intro to Healthcare Class Jan 2014-May 2014

Supervise and instruct dual enrollment class at EJCHS

Help student navigate Angel and Banner Web for class

Prepare assignments needed for each class

Grade assignments and record them each student

Pro Pest Products, Suwanee, GA

Packing & Shipping Clerk Sept 2012-May 2013

Print invoices, then pick and prepare all products for each order

Packing orders for quick and proper delivery

Verify package addresses and print labels for shipping

Keep work station organized and stocked for faster order processing

Lanier Technical College, Commerce, GA

Work Study July 2010- Sept 2012

Perform administrative responsibilities for Dean of Academic Affairs

Prepare and reformatting tests for instructional faculty

Assist perspective students with enrollment information

EDUCATION: Lanier Technical College, Commerce, GA

Associates Degree in Business Administration Technology

Completion Date August 2012

Microsoft Office Application Professional Certificate, 2012

Business Administration Technology Diploma, 2011

Microsoft Excel Applications User Certificate, 2011


MEMBERSHIPS: National Technical Honor Society

Overall GPA 3.90/4.0

*References available upon request

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